Mind the Product

FEBRUARY 14, 2018

Google Analytics as Your Default Platform? As a product manager, the impact of your business decisions will be measured by your product’s front-end data. It is your obligation to be able to implement an analytic platform, analyze the data and present your findings. In-app Services. Crash Reports.

Data Visualization 86

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 86

Antwak Blog

MARCH 26, 2021

Online collaboration exercises allow all members to present their thoughts and further establish a new environment of varied responses and input. Learning Analytics : Leveraging Data to enhance learning. Educators can now see how learners do, measure their progress, and give insights through Learning Analytics.

Embedded Analytics 52

Embedded Analytics Data Visualization Artificial Inteligence Analytic Tools 52

Lenny Rachitsky

APRIL 4, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Vanta —Automate compliance. For example, Dharmesh knows that he isn’t adept at managing people, and made a conscious decision to avoid having direct reports.

CTO 48

CTO Data Visualization Embedded Analytics Reporting Tools 48

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Tracking and reporting functionality to keep a pulse on learners’ progress.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Systems Review 96

Reveal

JULY 28, 2022

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with. Legacy Infrastructure.

Embedded Analytics 78

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 78

The Product Coalition

MAY 20, 2020

One of the most loved features of Tableau are their interactive reports. As the business world moves away from static PDFs being sent around in emails, interactive data visualizations are becoming more common. Image credit: Chartio Chartio is the perfect choice for those already skilled in business intelligence.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 84

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 100

Data Visualization Analytic Tools Feedback Software Embedded Analytics 100

Lenny Rachitsky

FEBRUARY 22, 2024

• Sendbird —The (all-in-one) communications API platform for mobile apps • Explo —Embed customer-facing analytics in your product — Elizabeth Stone is the chief technology officer of Netflix. Brought to you by: • Vanta —Automate compliance. Simplify security.

CTO 88

CTO Feedback Software Analytic Tools Data Visualization 88

Intercom, Inc.

APRIL 25, 2018

They had to click “Start a conversation” to find this link to self-service – it was almost contradictory. Instead of separating the Help Center, we wanted to fully embed the whole article search experience inside the Messenger. Example 2: Messenger home focused on self-service and support.

Embedded Analytics 215

Embedded Analytics Feedback Software User Testing Customer Experience 215

Amplitude

MARCH 12, 2019

Our data-savvy customers who already used data storytelling with their teams faced a key challenge: the context they shared around their analyses all lived outside of Amplitude, in Slack, a slide presentation, lengthy email threads, or Confluence. While the data in Amplitude was self-service, the lessons learned from the data weren’t.

Data Visualization 94

Data Visualization Embedded Analytics User Testing Customer Feedback 94

Userpilot

JULY 15, 2022

Not all touchpoints can be tracked by analytics. The complexity of this process presents marketers with a challenge when tracking every part of the buying journey. The complexity of this process presents marketers with a challenge when tracking every part of the buying journey. Examples of dark marketing funnels. Conclusion.

Analytic Tools 97

Analytic Tools Research Software Feedback Software Data Visualization 97

Userpilot

SEPTEMBER 22, 2021

Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Analytics can guide your content strategy decisions both in-app and on other channels like social media. The Pendo dashboard is simple, fun, and color-coded for ease of use.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Userpilot

JANUARY 14, 2023

Userpilot helps you segment users, create your desired educational content, and embed them in-app to support new and existing customers. Customer education is the process of training your customers (directly or indirectly) to get the most out of your product or service. Embed educational content in-app.

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

NOVEMBER 27, 2023

Customer churn rate formula To calculate the churn rate , divide the total number of customers lost by the total number of customers present at the start of a time period. That’s where customer churn analytics comes in. Embed multiple types of help materials and tips in there so customers have different options to choose from.

Product Research 91

Product Research Data Visualization Feedback Software Analytic Tools 91

Amplitude

NOVEMBER 4, 2020

By using analytics in Amplitude, our team found our customers’ retention was related to how often they learned something from an Amplitude chart and shared that learning with their network. The more users learn, the more they embed into our network. The more they embed into our network, the higher our retention rates!

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Intercom, Inc.

MARCH 6, 2018

We share feedback with each other all the time, not just for bi-annual or annual reviews. I always gather a list of key people who I know definitely need to be present and reach out to them to see if there are other people on their teams they’d like to attend as well. At the same time, we move fast at Intercom.

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Embedded Analytics Feedback Software Product Research Feedback Loop 213

Userpilot

OCTOBER 29, 2023

Another method to influence WTP is by offering integrations to other products because it enables users to easily embed it in their workflows. Start with existing industry reports to develop a general understanding. Look at their pricing plans as well as business performance. This also increases the WTP. How does it work?

Research Software 104

Research Software Feedback Software Analytic Tools User Testing 104

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Usersnap

JULY 27, 2020

You can install the widget on your website or app, or even embed it to a native button and trigger upon click to launch the request form. If you want to reply to the customer to perhaps get more information or thank them, you can open the link to the original feedback in Usersnap’s dashboard to respond.

User Testing 95

User Testing Customer Feedback Feedback Software Embedded Analytics 95

Userpilot

JUNE 10, 2022

identify which requests you can tackle first using product analytics and segmentation. A feature request is a form of feedback , presented as a suggestion for product improvement. Users send bug reports when they’re using your product and it suddenly stops functioning as it should. What is a feature request?

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

UX Studio: Product Management

DECEMBER 14, 2021

The difference is technical: Your case studies use a mix of text and visuals to present your design process in the context of previous design projects. Don’t forget to present your sketches, personas, wireframes, prototypes, and other relevant visuals too! In this part get to show the impact of your design through analytics and data.

UX 71

UX Data Visualization Technical Review Embedded Analytics 71

Mind the Product

SEPTEMBER 14, 2017

Instead, you immediately feel like you want to give these new features a try as they’re so deliciously presented! Track Engagement via Analytics. Most email tools can report this out-of-the-box. You can get even deeper with the engagement tracking by including UTM tags to the links you embed in the message.

Data Visualization 122

Data Visualization Embedded Analytics Marketing Customer Experience 122

Userpilot

NOVEMBER 29, 2022

Customer churn rate is the ratio of the number of customers lost in a given timeframe to the number of customers present at the start of that timeframe, multiplied by 100. Customer churn analytics help you spot similar behavioral patterns among churned customers. With Userpilot, you can embed different formats in your resource center.

Data Visualization 104

Data Visualization Customer Feedback User Testing Customer Experience 104

Reveal

DECEMBER 2, 2021

Reveal Embedded Analytics. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. A good embedded analytics solution offers a lot more than data visualizations.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

APRIL 21, 2024

Prioritize middle- and bottom-of-the-funnel content, presenting your product as a solution to specific problems relevant to a particular user persona. Embed videos. Consumer Trends report by Hubspot, around 47% of customers discover products by searching online. User persona example. Ensure it loads fast. Amazon conversion path.

Research Software 97

Research Software Feedback Software User Testing Reporting Tools 97

Reveal

JULY 19, 2022

Reveal Embedded Analytics. As a business owner or manager, it’s natural to want your business to run smoothly and efficiently. When it comes to embedded analytics a lot of business owners and managers use white labeling software that helps them build trustful and loyal relationships with their valuable customers.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Userpilot

AUGUST 26, 2022

But it presents a golden opportunity to show the world what your company is about. Pair user feedback with other UX analytics. Instead of making changes based on feedback, get to the bottom of it first via UX analytics. Choose when and how the feedback will appear, embed the code, and you’re off to the races!

Feedback Software 91

Feedback Software Customer Feedback User Testing Analytic Tools 91

Userpilot

FEBRUARY 15, 2023

With Userpilot , you can build custom product tours with various UI patterns , gather user feedback directly by launching in-app microsurveys, and track user behavior with powerful analytics capabilities. The slideout then starts with a short presentation guiding users around the entire product. What is a product tour?

Feedback Software 97

Feedback Software Analytic Tools Onboarding KPIs User Testing 97

ProductPlan

APRIL 14, 2022

Historically, most product managers—including our founding team—were stuck building and updating their roadmaps in spreadsheets and presentation files. This integration lets you embed a live version of your ProductPlan Roadmap into the Confluence workspace your developers, marketing department, or other teams use to get their work done.

Analytic Tools 89

Analytic Tools Data Visualization Embedded Analytics Roadmap 89

Userpilot

JUNE 2, 2022

Based on the options presented, the user gets to decide if they’d rather leave feedback about a specific page or their general experience with the website. But Jira embeds a quick feedback question in the notification, asking users to rate their experience with a feature they just used. The process of NPS response tagging in Userpilot.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Roy Madden

APRIL 5, 2016

Blab supports two to four “presenters” at a time, displayed in a grid, à la Brady Bunch. After the chat wraps up, the conversation can be re-watched on Blab, and the hosts have the option to post the recording to Youtube or embed it on their own site. Anyone can host their own Blab. No professional equipment is necessary.

Reporting Tools 40

Reporting Tools Embedded Analytics Feedback Software Customer Experience 40

BrainMates

JULY 23, 2019

At the end of the training, Nick was able to help the whole team realign their roles, responsibilities, priorities and reporting lines. He discovered that meetings were happening without the right individuals present, which meant that the set process wasn’t being followed. Embedding Product processes and rituals into every day.

Fractional CTO 40

Fractional CTO CTO Embedded Analytics Reporting Tools 40

Usersnap

SEPTEMBER 12, 2023

Some common examples that John brought up include: Feature changes This could be new features or capabilities that you want to highlight, or simply rearranging how you present the features in your pricing plans. You can embed surveys to emails to collect off-site and post-experience feedback as well.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Usersnap

MARCH 19, 2019

How to embed Voice of Customer in product development life cycle. Often this is also the first time that the product is presented to the customers and feedback is received. Truly listening is hearing the needs of the customer, understanding those needs, and making sure the company recognizes the opportunity they present.”

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

APRIL 30, 2024

Userpilot is a product growth platform with feedback, analytics , and engagement features. Let’s get down to the nitty-gritty of how to embed value-based growth into your SaaS business. Create a resource center for self-service support. Book a demo to learn how to use it to deliver more value.

Feedback Software 104

Feedback Software Analytic Tools Product Research Data Visualization 104