The Product Coalition

MAY 20, 2020

Why is Data Visualization important for Product Managers? As a Product Manager, you may be working in partnership with a Product Ops Manager on data visualization. We’ve talked at length about how the best products are data-driven. Certainly, they’ll be the person with the best tool recommendations!

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Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? But how to do it right?

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Userpilot

OCTOBER 26, 2023

A detailed growth strategy for retaining customers may involve various tactics, including self-serve onboarding and support, referral programs, and informed feature development. To take full advantage of growth opportunities, use product analytics to inform product decisions. PLG depends on the self-service model.

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Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product.

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Userpilot

JUNE 26, 2023

These include: In-app surveys for active users Email surveys and questionnaires to reach churned or inactive customers Interviews and focus groups Sales and customer service feedback User reviews on sites like G2 or Capterra Social media comments Bug reports and support tickets Each of the channels allows you to collect different kinds of feedback.

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Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. You’ll be able to understand how chatGPT can be a great tool for product management.

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Userpilot

JANUARY 9, 2023

Implement proactive customer support paired with customized educational resources to provide personalized solutions to user issues. Help customers gain full value from your product. More than simply becoming repeat customers, loyal customers are delighted to offer positive feedback and recommend your product/service to others.

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Userpilot

FEBRUARY 25, 2024

It helps prioritize feature development when working with tight deadlines and limited resources. Through his study, he identified five categories of product attributes that affect customer satisfaction in varying degrees and manners (details on the categories shortly). Performance attributes that satisfy customers.

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Userpilot

DECEMBER 3, 2022

Afterward, product managers use that knowledge to optimize the customer experience. Customer lifecycle management vs. customer relationship management. This means delivering in-app and on-site content, such as newsletters, blog posts, or other educational resources that engage users. Userpilot resource center.

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Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. This includes data from your analytics tools (e.g.

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Userpilot

MAY 26, 2022

Many users prefer in-app resource centers because they give them access to instant 24/7 support without having to rely on customer support teams. In other companies, educational content is developed by customer success teams that also create other customer-facing resources such as a knowledge base. Self-service.

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Userpilot

APRIL 23, 2021

SaaS User Persona Example -Userpilot: Product Manager 2. SaaS User Persona Example-Userpilot: Product Marketing Manager 3. SaaS User Persona Example -Userpilot: Customer Success Manager 4. All in one dashboard. SaaS User Persona Example – Userpilot: Product Manager.

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Userpilot

JANUARY 14, 2023

Userpilot helps you segment users, create your desired educational content, and embed them in-app to support new and existing customers. Customer education is the process of training your customers (directly or indirectly) to get the most out of your product or service. Userpilot’s Product Adoption school.

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Userpilot

NOVEMBER 22, 2022

There are three main benefits to investing in customer education: it improves product adoption , drives customer success, and reduces customer churn. Start by engaging with your customer success team , customer support team, sales team, and UX design team to gather information and resources. Step 5: Build educational resources.

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Userpilot

JUNE 10, 2022

As a product manager, you’re probably struggling with collecting and managing feature requests for your product. In this article, we’ll cover several methods for collecting and managing feature requests to meet customer expectations. Bug fixes requests. Feature updates and enhancements.

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Userpilot

JANUARY 29, 2023

To successfully use the product, potential customers must understand product adoption and how Userpilot helps them achieve that goal. Thanks to the Userpilot Product Adoption School , they can do just that. The school contains valuable educational resources to serve people before they become customers. User journey map.

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Product Innovation Educators

OCTOBER 7, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Monetization + customer problem + jobs-to-be-done = product management. Considerations for embedding analytics into your product. All about careers in product management.

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Userpilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

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Userpilot

APRIL 28, 2022

How can it help product managers in the product development process? You can use it to collect user feedback with micro surveys and use the analytics functionalities to identify patterns in user behavior. 80 percent of the value comes from the top 20 percent of the effort, so that’s where you need to focus your resources.

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Userpilot

APRIL 25, 2022

Are you using a friction log to track and prioritize what to improve in your product? In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Why should product managers use friction logs? Let’s dive in!

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Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

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Iteratively Blog

JANUARY 10, 2021

Analytics tracking plans are no different – tracking plans (and the instrumentation of them) are collaborative by nature. The product team has defined the goals and metrics for this new feature and will have a view of what event tracking is needed to measure those metrics. Start by putting analytics front and center.

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Indicative

OCTOBER 23, 2020

Every team — from product to marketing, and IT to engineering — is generating data. A strong analytics stack is foundational to being able to make sense of it all. Investing in a robust and efficient analytics stack is a necessity for a modern business in order to compete. What Technology Do You Need in Your Stack?

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Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

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Userpilot

NOVEMBER 29, 2022

Customer churn analytics help you spot similar behavioral patterns among churned customers. Predictive churn analytics enables product teams to find friction points and customer pain points that contribute to drop-offs in the customer journey. With Userpilot, you can embed different formats in your resource center.

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Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

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The Product Coalition

FEBRUARY 5, 2021

And it has nothing to do with product management Well, not no-one. There are a few people in the product world who talk about the importance of coaching for product leaders. Of course you need to have the foundations of product management under your belt in order to guide your team towards success.

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Gainsight

SEPTEMBER 1, 2021

What’s causing this move towards user experience and product growth? In fact, 84% of companies that focus on improving their customer experience reported an increase in revenue. For SaaS companies, product-led growth strategies have become a cost-effective way to boost their user experience and catapult growth.

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Userpilot

DECEMBER 6, 2022

Start with a welcoming sign-up page, keep the sign-up process itself as simple as possible, personalize the empty slate , use a range of UX patterns to boost engagement, offer routes to gather feedback to continually gather insights, and help your users solve their own problems with a robust Resource Center. Build one with Userpilot.

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Userpilot

JULY 27, 2022

Product managers prefer active feedback because it’s targeted, contextual and specific. Embed feedback forms in your in-app resource center with Userpilot and collect passive feedback. Over time, passive feedback has grown to become a UX trend because: Passive approaches don’t disrupt the product experience.

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Mind the Product

MAY 9, 2019

We’re a small but growing team, and our start-up mentality gives us a great deal of freedom to experiment and develop our processes as the marketing function matures within the business. All product managers love a good test. Embed Yourself in the Team. Test Everything. This way we see continuous improvement.

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Userpilot

MAY 20, 2024

Here are some of the best product growth tools for user adoption : Userpilot is the best product-led growth tool for web apps. Pendo is the best product adoption software for mobile apps. ClickUp is the best project management tool for SaaS companies. Userzoom is the best user and product research tool.

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Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. What are resource management examples?

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Userpilot

JULY 31, 2023

WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. Thanks to ActionBot and Resources, WalkMe users can provide on-demand support and guidance to customers without engaging the customer support team. WalkMe survey.

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Usersnap

NOVEMBER 10, 2023

Limitations of relying on PowerPoint During my early days in Product Management , I was introduced to PowerPoint for building roadmaps. Our former product manager shared a bunch of Powerpoint templates with us and we loved the flexibility and versatility the tool provided. This adds credibility.

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Userpilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

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Userpilot

FEBRUARY 26, 2024

Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features. Self-help resource center : An intuitive self-service support that quickly guides users to solutions – reducing friction and providing timely assistance for a better user experience.

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