Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. But with customers spending more time researching and buying online, websites and product experiences are converging to accommodate customer needs, and the scope of analysis for most marketers is increasing.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? But how to do it right?

Analytic Tools 98

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 98

Userpilot

JANUARY 12, 2023

After-hours support in the form of self-service content can help your SaaS improve customer satisfaction. How a tool like Userpilot can help you build self-service support resources, code-free. To provide after-hours support, start by building a self-service knowledge base. Product updates.

Embedded Analytics 98

Embedded Analytics Customer Experience Customer Satisfaction Software Review 98

Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. What are engagement tools? Poptin popups.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 16, 2022

B2B marketing automation helps businesses grow faster, while not breaking the bank. How do you effectively implement B2B marketing automation into your existing product marketing activities? In this article, we’ll cover: What B2B marketing automation is and how it benefits marketing and sales teams.

Feedback Software 98

Feedback Software Analytic Tools B2B Embedded Analytics 98

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Depending on how many your product has, it may require several hours of interviews and a number of surveys to do each. SaaS User Persona Example -Userpilot: Product Manager 2. All in one dashboard. What is a user persona?

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. Let’s begin!

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

Userpilot

JULY 15, 2022

Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools. Not all touchpoints can be tracked by analytics. From the customer’s need to their awareness of products to their eventual purchase, the buying journey is a zigzag line. Examples of dark marketing funnels.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

MAY 20, 2024

Are you doing enough to lead your company toward product-led growth ? Given the right product growth tools you can transform your product into a self-growth machine. Curious about the tools that make this happen? In this article, we’ll go over 16 tools that each product team may want to have in.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

NOVEMBER 22, 2022

How can your product marketing team ensure you create the right content to help customers get value? You should find a customer education tool that allows you to try out different content types and embed learning directly in-app. Provide an in-app help center to boost self-service support.

Education 98

Education User Testing Customer Feedback Customer Experience 98

Userpilot

OCTOBER 8, 2021

Over the past few years, companies like Slack, Airtable, and Trello have discovered that they can achieve rapid growth by turning their product itself into a lead generation tool. Here are a few ways we've seen SaaS companies do this: 1) Building notifications that upsell new features into their product. Source: Amplitude.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Product Research 98

Usersnap

NOVEMBER 17, 2022

HubSpot integrations let you use HubSpot for several purposes, no matter what other programs your business uses. Integrations seamlessly connect all applications to the HubSpot center, so you can streamline and enrich your customer data and get all the analytics/insights in one place. Which Tools does HubSpot Integrate With?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 27, 2023

There are several ways you can gather and analyze churn and retention data; through methods such as cohort analysis , retention tables, path analysis , and feedback tools. As opposed to this, early-stage startups will understandably have a higher churn rate, since they still may not have product-market fit yet.

Product Research 102

Product Research Data Visualization Feedback Software Analytic Tools 102

The Product Coalition

APRIL 11, 2019

How we used the Superhuman’s Product-Market Fit model to learn what to build and whom to target A few months back I read an amazing Blog post by Rahul Vohra about how Superhuman was able to reach Product-Market Fit. As a privacy-centric tool, this was a little hard as people don’t “Login” to create an account.

User Testing 65

User Testing Data Visualization Product Marketing Feedback Software 65

Userpilot

SEPTEMBER 21, 2022

Feedback surveys for collecting product feedback. Use a tool like Userpilot to quickly build in-app surveys or embed Typeform surveys and collect contextual product feedback. What is a product feedback form? A product feedback form is a short survey that is used to collect insights on your product.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Iteratively Blog

JANUARY 10, 2021

Analytics tracking plans are no different – tracking plans (and the instrumentation of them) are collaborative by nature. The product team has defined the goals and metrics for this new feature and will have a view of what event tracking is needed to measure those metrics. Start by putting analytics front and center.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Software Review 52

Userpilot

JANUARY 14, 2023

Userpilot helps you segment users, create your desired educational content, and embed them in-app to support new and existing customers. Customer education is the process of training your customers (directly or indirectly) to get the most out of your product or service. Embed educational content in-app.

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

JUNE 2, 2022

Usability tests help you understand how users interact with your product features. Third-party feedback can make your product or service sound more credible to potential customers. With product-market fit surveys, you can figure out if you’re targeting the right market with the right product.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Mind the Product

SEPTEMBER 14, 2017

Some of the task management tools, for example JIRA, can generate release notes automatically. There’s a wide selection of tools available that allow you to record a screencast video, ranging from free browser extensions to more comprehensive paid packages supporting multiple file formats and editing options. Produce Engaging Content.

Data Visualization 130

Data Visualization Embedded Analytics Marketing Customer Experience 130

Userpilot

MAY 20, 2024

TL;DR Kompassify is a cloud-based, no-code client onboarding tool for small and midsize businesses. The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

NOVEMBER 30, 2021

In this post, we’ll break down the pros, cons, features, and pricing of using Appcues vs Userlane; plus, we’re throwing in an alternative onboarding and engagement tool that could be perfect for you! Appcues is one of the more expensive tools, clocking in at $879/mo paid annually (its cheaper plan only includes five user segments).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 12, 2024

TL;DR UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Here are the top UserGuiding alternatives you can consider: Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

There are a few obvious instances where you’ll likely need an alternative solution to Pendo — such as these use cases: Over 500 MAUs : If your product has more than 500 MAUs then you’ll need to subscribe to a premium Pendo plan (which tends to be significantly more expensive than other competitors on the market).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

Analytics are not advanced : Chameleon doesn’t possess robust analytics features like Userpilot does. You might want to consider another tool if you need accurate product and user analytics, without paying for additional tools. However, you get unlimited access when you pay an extra $971 for the Growth plan.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 21, 2024

Here’s an example of a Userpilot user persona: Role in the company ( Product Marketing Manager ). Embed videos. It also includes case studies illustrating the benefits of the tool. Consumer Trends report by Hubspot, around 47% of customers discover products by searching online. Company details (e.g.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Userpilot

SEPTEMBER 10, 2022

That will determine which user segments you should ask your questions to, and which tools can help you create and launch these surveys. Customer service UX surveys are queries regarding the quality of help your customer support team provides. Customer feedback tools help you create different survey types to collect specific data.

Customer Feedback 98

Customer Feedback Product Research Feedback Software User Testing 98

Userpilot

MAY 12, 2024

If you’re a startup or small business with a limited budget, you might benefit from using a tool like Userpilot that offers more value for money. Here are the top Appcues alternatives you can consider: Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

TL;DR Lou Assist is a product adoption tool built by the customer success platform Totango. It lets product teams add in-app guidance in the form of modals, tooltips, hotspots, banners, and highlights that can be built without writing any code. Lou Assist is a product adoption tool built by the customer success platform Totango.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Usersnap

DECEMBER 14, 2021

Why isn’t every SaaS business carrying exit surveys when their users cancel? Whether you call them cancellation surveys, churn surveys, or exit surveys, these are simple tools anyone can use. Which tool are you moving to? This is SaaS, and it’s understood that products are always changing.

Feedback Software 96

Feedback Software Customer Experience User Testing Product Research 96

Userpilot

JULY 14, 2021

There are four main types of customer satisfaction surveys: Net Promoter Score (NPS) , Customer Satisfaction Score (CSAT), Customer Effort Score (CES), Product-Market Fit. With a tool like Userpilot , you can build and respond to customer satisfaction surveys directly in-app. Product-Market Fit (PMF).

Customer Satisfaction 98

Customer Satisfaction User Testing Product Research Customer Feedback 98

Userpilot

OCTOBER 1, 2021

He is looking for a tool that can help his team build links for their customers more efficiently. He finds LinkParrot, a (fictional) up-and-coming SEO tool. After months of lacking the right tool, Jake is filled with a sense of excitement. So he rage-quits LinkParrot on day one… … and starts shopping for a new tool.

Analytic Tools 115

Analytic Tools Feedback Software User Testing Data Visualization 115

Usersnap

SEPTEMBER 12, 2023

A pricing survey is a research method using surveys to obtain information that will drive your pricing and packaging decisions for your product or service. The outcome of the survey helps companies understand the perceived value from the market, the attributes impacting the purchase decision, the product-market fit, etc.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Usersnap

MARCH 19, 2019

Many software and internet companies with great product ideas and rocket high initial growth rates have failed to achieve product/market fit. The key reason behind lies not in quality management or financing, but in the incompetence to understand and meet the wants and needs of the market. SurveyMonkey.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

JANUARY 13, 2021

And yet, according to our State of SaaS Onboarding 2020 research – 40% of SaaS businesses don’t have them at all, and the majority of the remaining 60% – are not even using their full potential. Your users want to reach their professional goals with your tool and meet their expectations as fast as possible. In a hurry?

Research Software 85

Research Software Customer Experience Data Visualization Product Research 85