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Review of Vimeo OTT: The Best Alternatives & Competitors in 2021

The Product Coalition

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? The video-on-demand platform, since its inception in 2004, has catered to many in the creative market. In 2017, acquiring Livestream, a service provider for live streaming, marked the onset of Vimeo entering the B2B market.

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Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them

Userpilot

TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. moment faster. #3: User persona.

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How to Use AI to Improve The Customer Experience in SaaS

Userpilot

In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

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Give your customers best practices, not just FAQs

Intercom, Inc.

Great help content is essential when it comes to empowering customers to self-serve on issues so they can resolve queries without even needing to contact your support team (win-win). . Think connected strategies that help users get the most from your product, not isolated how-tos. Of course, customers are busy. Let them scan.

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10 User Persona Examples for SaaS Products and How to Create Them

Userpilot

Looking for user persona examples to inspire your research, or (product) marketing strategy? But it’s an absolutely critical step for any SaaS strategy. All in one dashboard. Creating a user persona can be hard sometimes. In this article, we’ll take a quick look over what a user persona is and how to create one.

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Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Analytics can guide your content strategy decisions both in-app and on other channels like social media. It can be integrated with your tech stack easily.

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How Using ChatGPT for Product Management is a Valuable Time-Saver

Usersnap

Breaking-edge technology usually feels like something that requires advanced technical knowledge. It helps people find information about cruise lines worldwide, lets them add reviews, and has a forum to share experiences. Give me a list of roadmap ideas aligned with this strategy.” Write a go-to-market plan.”

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