Intercom, Inc.

AUGUST 18, 2022

When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. Unblock bottlenecks?

Engineering 204

Engineering Software Review Technical Review User Testing 204

Userpilot

SEPTEMBER 10, 2022

What is a framework for problem-solving? We also look at examples of different frameworks and the main steps in the problem-solving process. A framework for problem-solving allows product teams to find the causes of the problems and generate solutions in an organized way. What is a problem-solving framework?

Framework 98

Framework Feedback Software User Testing Research Software 98

Usersnap

FEBRUARY 23, 2022

Every SaaS company, whether B2B or not, looks to get more intimately connected with their customers’ needs and pains to grow. In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. Which one wouldn’t?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Intercom, Inc.

MARCH 15, 2018

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. But, I also got a little bit worn out.

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. Product managers generate these by looking at key metrics and trends in the market or gathering user feedback from existing products. The next phase is to gather feedback on your MVP.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

The Product HQ

JUNE 1, 2024

Technical PM Skills A big part of the role of a startup product manager is working with engineers to define and build the product. While you don’t need to know as much about technical product development as an engineer, you should have a good enough understanding and basic knowledge of how technology works.

Startups 52

Startups Product Management Product Manager Technical Review 52

Product Talk

SEPTEMBER 6, 2023

Let’s have feedback loops. Then how do we do the work to discover what are the right solutions that actually address those needs in a way that drives that outcome? How do we get our teams access to the right tools to quickly test assumptions? Can we get access to the right tools? This is the absolute best solution.

Product Research 241

Product Research User Testing ChatGPT Research Software 241

Userpilot

JUNE 10, 2022

Software bugs can be really costly, but surely there’s a way to make them cheaper? Some estimates say that poor-quality software cost businesses $2.08 To be at an advantage when fixing bugs, a lot depends on how the software team is structured, and how the code is written: Have proper documentation. Use popular frameworks.

Research Software 52

Research Software Feedback Software Product Research Weak Development Team 52

Product Talk

DECEMBER 7, 2022

In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire. If you work on software that your internal colleagues use (e.g. Tweet This. It depends.

User Testing 200

User Testing Reporting Tools Customer Experience Research Software 200

PMLesson's Ace the PM Interview

MAY 22, 2021

Engineering manager interviews are some of the toughest in the tech industry. Not only do you need to demonstrate your technical prowess and experience with designing complex systems, you also need to showcase your soft skills in people management. What was some difficult feedback that you received? View question.

Engineering 52

Engineering Weak Development Team Technical Review Research Software 52

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. Many engineers feel like they must make a jump into management to lead. Jean: Especially with engineering teams.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product management professionals help businesses profit from these markets by overseeing the planning, development, and success of AI products and innovative solutions.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Key learnings. Plot summary.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Product Talk

AUGUST 2, 2023

The heart of this visual is an opportunity solution tree. We’re then assumption testing to evaluate solutions and to match solutions to those opportunities. In my book, I broke this framework down into 11 habits. I came up with what I thought was a pretty great solution, the book, Continuous Discovery Habits.

Product Research 197

Product Research User Testing Research Software Feedback Software 197

Product Innovation Educators

FEBRUARY 13, 2023

I went on to be a lifeguard, a train engineer, and a manager in a rides department. It’s when you step out of the mill onto a platform and you see the waterfall coming over the mill pond and the tree and birds chirping and sun shining. They have an engineering-based approach. What technology can you install?

Customer Experience 113

Customer Experience Artificial Inteligence Feedback Software Data Visualization 113

The Product Coalition

OCTOBER 23, 2019

which is basically the subset of skills that a Senior/Lead Software Engineer would have that are highly relevant to a PM role. Technical Fluency for a PM can be distilled down into 7 skills — An understanding of how technology products and the internet infrastructure work?—?from from the micro-level to the macro-level.

Research Software 79

Research Software Feedback Software Product Management Product Manager 79

Mixpanel

FEBRUARY 23, 2021

Every business is unique, and metrics frameworks apply differently 5. Over the course of our conversations, we were pointed to several measurement frameworks for finding product-market fit, with differences depending on the product category, and industry. Every business is unique, and metrics frameworks apply differently.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

PMLesson's Ace the PM Interview

OCTOBER 30, 2019

We talk to Sid Panjwani , an Exponent alumni, on his journey through various internships, spanning Engineering, Growth, and Product Management. I’ve been interested in working in technology since the time I was a kid. Sid is currently a senior at Vanderbilt University, finishing his degree in Computer Science.

Engineering 45

Engineering Feedback Software Product Management Product Manager 45

Product Talk

AUGUST 4, 2021

They weren’t sure which methods were good for which steps in the process and they wanted a framework for putting it all together. This need is what led me to think about and design the opportunity solution tree. This gave me a great feedback loop to measure the efficacy of my content. I knew I needed more feedback.

Product Research 264

Product Research Books User Testing Research Software 264

The Product HQ

MAY 10, 2024

You will have to keep abreast with the latest frameworks used by product managers to keep the technical team engaged and motivated. Also, if the product you’re managing incorporates complex applied science, you will have to be knowledgeable about those specific types of technology. Sharpen your data collection and analytical skills.

Startups 52

Startups Customer Experience User Testing Technical Review 52

PMLesson's Ace the PM Interview

JANUARY 15, 2021

App/Product Critiques App or Product Critiques are a bit more focused on your design philosophy and style. Your interviewer may ask more open-ended questions about an app or product of your choosing. One that we find very helpful is the broad, then deep framework. What are your favorite apps/websites and why?

Feedback Software 94

Feedback Software Vision Software Engineering Data Visualization 94

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. Create a strong system of accountability. Create an equally strong system of inspection.

Systems Review 136

Systems Review Feedback Software Weak Development Team Technical Review 136

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Modus Create

AUGUST 24, 2021

Software engineers have been testing ever since they could write code. However, the ability to automate software tests commercially emerged only in the 1980s with the introduction of AutoTester. Unit testing is a type of software testing where individual units or software components are tested.

Software Review 52

Software Review User Testing Product Research Testing 52

Department of Product

AUGUST 2, 2020

How to Create a Product Content Strategy Why UX content writers are the unsung heroes of the modern product team and what you can do about it I used a product the other day and it referred to me as the ‘system administrator’. I chuckled a little at the naming but then paused to think. Who actually came up with this name, and how?

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally. About Terri Boshoff.

Product Research 151

Product Research Feedback Software User Testing Technical Review 151

PMLesson's Ace the PM Interview

MARCH 2, 2022

Google Product Manager Interview Guide Google Engineering Manager Interview Guide Google Software Engineering Interview Guide Google APM Interview Guide Google Technical Program Manager Interview Guide Google Product Marketing Manager Interview Guide Does Google Ask Behavioral Interview Questions? Leadership.

Weak Development Team 52

Weak Development Team Technical Review User Testing Feedback Software 52

PMLesson's Ace the PM Interview

AUGUST 8, 2022

This includes product management , software engineering , product marketing , and other key Google hires. Technical rounds include coding and system design. Technical applicants are asked to solve questions through a collaborative working tool. How would you reduce bandwidth in a video streaming app?

Technical Review 52

Technical Review Software Review Feedback Software User Testing 52

Bain Public

JUNE 4, 2020

They often lack the tools to succeed in their jobs. While the product manager’s ability to think strategically and execute with confidence and efficiency should be the driving force to the company's success, unfortunately, businesses fail to provide them with the tools and resources they need to succeed.

Leadership 52

Leadership Analytic Tools Research Software Feedback Software 52

PMLesson's Ace the PM Interview

OCTOBER 13, 2021

Behavioral interview questions are complex and open-ended, so candidates can really benefit from frameworks that lend structure to answers. You may find success using the STAR Method , a popular interview question framework well-suited for behavioral questions. STAR is a four-part framework with the following structure: Situation.

User Testing 52

User Testing Reporting Tools Customer Experience Feedback Software 52

The Product Coalition

AUGUST 6, 2019

Most of the young PMs in India either become a PM after their MBA (majority of the population) or after being a software engineer for a couple of years (seen often) or straight out of undergrad (path less traveled) or post-entrepreneurship (even less traveled). Let them figure out the solution. That’s a very poor approach.

Product Management 69

Product Management Product Manager Analytic Tools Reporting Tools 69

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. This helps build trust with the engineering team as well. Perhaps you worked on a digital strategy or an IT system change. if you are applying to be a PM for a team of cloud computing engineers).

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. This helps build trust with the engineering team as well. Perhaps you worked on a digital strategy or an IT system change. if you are applying to be a PM for a team of cloud computing engineers).

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

MAY 15, 2022

Information architecture could involve building the structure of apps, websites, or other products. Imagine if a user was navigating through an app, but the architecture was convoluted or confusing. Afterwards, they will solicit user feedback. You can think of this as the skeletal framework for websites and apps.

UX 52

UX User Testing Data Visualization Product Research 52

PMLesson's Ace the PM Interview

JULY 3, 2020

Some of these roles include software engineering, product design, data analysts, sales, marketing, and customer support. They spend their time collecting customer feedback and product usage information. This could be either from looking at quantitative metrics, reading survey feedback, or interviewing users.

Product Management 52

Product Management Product Manager Data Visualization Product Research 52

Mind the Product

NOVEMBER 13, 2019

“At startups, you get to be hands-on in almost everything that’s needed for the company to succeed,” she says, “and so I started software development, learnt animation, offered IT support, and customer service.” Unsure of what tech career path she wanted to tread, Oluwatobi’s career began at a startup.

Product Management 108

Product Management Product Manager Customer Experience Management 108

Business of Software Conference

FEBRUARY 27, 2020

Whitney O’Banner // Engineering Manager, Medium. In this BoSTalk, Whitney O’Banner (Engineering Manager, Medium) delves into which aspects of Google’s video should be embraced, which should be updated in line with the times, and which should be left in the ’90s. But I’m an engineering manager there.

Feedback Software 64

Feedback Software Data Visualization Software Review Engineering 64