PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. To add some color to this picture, two product managers from different fields–an enterprise PM from IBM and a consumer PM from Google–share a typical day in their lives. Here's a snapshot of my day.

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User Testing Enterprise Data Visualization Product Research 52

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Intercom for Enterprise.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

MAY 2, 2024

It’s linked to positive WOM and reduced customer acquisition costs. Encourage positive word-of-mouth through referral programs. Add a progress bar and trigger celebratory messages when they complete a milestone event. It helps you maintain your market position and satisfy the ever-evolving customer needs.

Data Visualization 83

Data Visualization User Testing Customer Feedback Analytic Tools 83

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Creating custom events with Userpilot.

Data Visualization 78

Data Visualization Analytic Tools Research Software Feedback Software 78

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. There are a few benefits of investing in a dedicated onboarding system. Userpilot pricing.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Tyner Blain

AUGUST 10, 2023

Lack of Purpose I’ve spent several years doing organizational transformation work for large enterprises. Product operations is a complex system, not a clockwork manufacturing system, and it manifests emergent properties. It is these inescapable changes which break systems lacking in clarity of purpose.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Add additional value to customers with onboarding emails Onboarding emails are essential in nurturing a positive relationship with new users or customers by providing them with a structured introduction to your product or service. Inviting users to leave a review on G2.

Analytic Tools 71

Analytic Tools Feedback Software Research Software Customer Experience 71

Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

This year’s event is about sustainable innovation and using data to find the next breakthrough for your most pressing business challenges. Choose from several registration options, including a no-cost package, for an event that works best for you. Choose a Messaging System for a Truly Digital Enterprise .

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Data Visualization Analytic Tools Technical Review Certifications 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective event tracking tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

OCTOBER 11, 2022

Using this lead segmentation system, you can get valuable insights into your customers, including: product awareness levels. This is most frequently used when a SaaS product has a rewards system. Here’s a step-by-step guide on implementing lead segmentation systems. product knowledge. feature adoption and usage rate.

Feedback Software 86

Feedback Software User Testing Data Visualization Customer Experience 86

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

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Reporting Tools Data Visualization Software Review Technical Review 211

The Product Guy

JUNE 25, 2018

As you become more established and comfortable navigating in your position, consider trying out your solution to problems that arise. 3) Identify which tasks I can push back on or request extensions in the event I have more urgent higher priority work. If you fail at your attempt to move a blocker, have a retro with your manager.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

eG Innovations

JULY 4, 2019

Citrix administrators often struggle with managing logon times effectively, mainly due to the complexity of their environments and the various components that need to be performing optimally. So, flash storage and adequately sized application or desktop virtual machines will go a long way to achieving a more positive effect on logon.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Userpilot

APRIL 23, 2021

If you don’t have a system for organizing that feedback, you’ll be that much slower to respond to users, thereby risking them churning. Note that 3-4 categories will likely be sufficient for early-stage SaaS businesses, but larger enterprises will probably need to reflect on all of these questions. What is their NPS score ?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Onboarding KPIs 52

BrainMates

DECEMBER 7, 2021

They were joined by Brainmates and SustainDigital who co-hosted the event. These roundtable events occur annually at a minimum. Many reasons have been posited for this shortage from border closures to economic growth drivers. One thing became clear, whatever the reason it is systemic, significant, and unsustainable.

Software Review 52

Software Review Technical Review Systems Review Customer Experience 52

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

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Analytic Tools Research Software Product Strategy CTO Coach 90

eG Innovations

FEBRUARY 25, 2019

WEM is available with XenDesktop Enterprise (now Virtual Apps & Desktops Advanced) and above subscriptions. Default settings in the operating system are not the best. Other reasons for slow printing can be due to outdated/problematic print drivers in use, or lack of bandwidth/prioritization of the printing virtual channel (ICA).

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

Userpilot

OCTOBER 28, 2020

Well, we covered quite a lot of the positives about Userpilot in our earlier blog, but let’s summarise them quickly here, as well as acknowledging downsides. Using the unique Driven Actions system (pictured above) you can set action triggers for different elements of the tour. Source: userpilot.com. Pros of Userpilot. Cons of WalkMe.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

MAY 22, 2024

To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. To choose the right customer lifecycle software, you should identify your business needs, research options, and review its integrations. Review available integrations. Enterprise.

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Analytic Tools Research Software Feedback Software Reporting Tools 97

TIBCO - Thought Leadership

APRIL 9, 2019

As I review our recent acquisitions, along with our already strong data and analytics product portfolio, here are five examples of how organizations like yours can use these combinations to drive more business value and agility. A Unified View of Enterprise Data Assets. Comprehensive, Intelligent, Automated IoT Systems.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

Userpilot

FEBRUARY 9, 2022

What do you think is going to happen if you create amazing systems that show your customer how to make the most out of your product? Here’s a message for all of the perfectionists out there: your onboarding system won’t be perfect the first time that you create it. That’s right! Goal tracking in Userpilot.

Analytic Tools 85

Analytic Tools Research Software Onboarding KPIs Customer Experience 85

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Specifically, look for features like custom events, feature tagging, heat maps , and session recordings. Morever, there have been reports of issues with collecting events in Heap. You need not set up custom events.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You must have a clear idea of the events that drive users back to your product and how often this happens. This gives you a measure of the retention rate and helps you identify events that improve retention.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

APRIL 8, 2021

Look, anyone can give positive feedback in a survey. As much as dishonesty sucks, giving disingenuous feedback due to people pleasing is a real phenomenon. In fact, entire books have been written to discuss the arbitrariness of positive spoken feedback in business. Additional support for enterprises is available.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here’s how you can do it: Select Retention Analysis under the Retention chart and select the Start and Return events. For churn analysis, you can analyze events like Pageview and Signup. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for user behavior analysis and it comes with features such as in-app events, feature tags, user journey mapping, and user segmentation analysis. You need not set up custom events.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 22, 2021

Every one of these aspects can be systemized using a platform like Userpilot. It is imperative to reach the right users at the right time and in the right place of the customer journey, and systemizing this process with the right tools can greatly help you with that. An enterprise plan is also available. Capterra ’s rating: 4.7/5.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

JANUARY 21, 2021

But an Enterprise focus makes it unsuitable for smaller businesses. Userpilot allows you to build a massive range of product walkthroughs that can be fully interactive, using a unique system of “driven actions”. Our last review complained that Appcues tours – which they call “Flows” – were passive and linear.

Analytic Tools 72

Analytic Tools Feedback Software Reporting Tools Data Visualization 72

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR GainsightPX is a good choice for user engagement analysis and it comes with features such as feature tags, in-app events, behavioral analytics, and survey analytics. Create custom event.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for SaaS reporting and it comes with features such as in-app events, feature tags, behavioral analytics, and survey analytics. Heap provides numerous filters for these events too.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Alchemer Mobile

NOVEMBER 10, 2022

Unify data and simplify partner integrations with enterprise-class security and reliability. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can access this raw data on your Heap dashboard and label the most relevant events. Head to the “Usage over time” chart in the Analyze section for an overview of different events, user behavior, and conversion rates.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Technical Review 52

The Product Guy

MARCH 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Lou Assist is a good choice for user engagement analysis and it comes with features such as feature tags, in-app events, behavioral analytics, and survey analytics. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52