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Digital Sustainability: A Growing Frontier in Software Development

The Product Coalition

Sustainability Spans The Entire Lifecycle Whether you are already a champion of green computing or are just beginning to grasp its significance due to the evolving client and regulatory landscapes, understanding and actively reducing the carbon footprint of our software creations is not just important — it’s imperative.

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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. When expiry isn’t available, tool owners review and baseline access quarterly. We have role-specific training and phishing tests to prepare our staff. It’s granted only when needed, with expiry where possible.

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If You’re Not Checking UXD, You’re Gambling

UX Planet

A classic example is Amazon’s one-click purchasing system, simplifying the buying process and boosting sales significantly. ? The healthcare.gov website launch in 2013 faced severe criticism due to usability issues, damaging the perception of government digital services. ? ✨ If You’re Not Checking UXD, You’re Gambling ?

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Going from College to Product Manager

The Product Guy

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data. These system errors increased our backlog and costs, and delayed enrollments.

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Security at Intercom: How our InfoSec team protects our customers’ data and trust

Intercom, Inc.

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. The team’s remit covers: security and abuse; governance risk and compliance; and IT. We’re committed to meeting the highest standards of security to protect our customers’ trust and love for our product.

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A Tale of Two Data Teams

Amplitude

As such, I have heard a lot about different styles of data governance, which vary greatly from company to company. Here is a story of how two different teams do data governance in vastly different ways, and how they can learn to more effectively govern data. On the other hand, we have Company B, who is also a large enterprise.

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What is the Product Operations Career Path?

ProductPlan

Successful candidates will demonstrate their ability to create and maintain systems to make the product team successful. Building and iterating on systems that inform the tech team of key user issues and seeing through their resolutions. Documenting existing processes and systems within the product team for broader circulation.