Userpilot

MARCH 5, 2025

How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Scalability and security Built to scale with your business, with enterprise-grade security measures to protect your data. Userpilots resource center editor.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

ProductPlan

AUGUST 12, 2024

Let’s discuss ways we can help your enterprise organization grow! Book a Consultation Enterprise Growth Platform Capabilities Unlimited Roadmaps Easily collaborate, share, and transfer between users. Ticketing System and SLAs Centralized CRM for case submission and tracking management of tiered ticket triage for case resolution.

Reporting Tools 52

Reporting Tools Feedback Software Analytic Tools Data Visualization 52

eG Innovations

AUGUST 4, 2022

Enterprise grade products and native cloud monitoring (e.g., In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics. Once deployed auto-tuning or manual-tuning can be further used to tweak the system to any exceptional needs.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Userpilot

AUGUST 18, 2024

They help small businesses and enterprises alike perform sophisticated tasks in just a few clicks, making it easier to drive product growth. Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. SaaS tools are the industry's biggest open secret. Source: ClickUp.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

JULY 29, 2024

Your product management tool should be able to connect with other software you use, such as CRM systems, communication tools, or analytics platforms. Whether a small startup or a large enterprise, you need a pricing model that can accommodate your budget and expand as your needs evolve. Kanban board in Asana. Figma prototype.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

SEPTEMBER 2, 2022

Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later. Let the reviews (below) and a demo trial convince you. Enterprise: Better security, premium support, and more. Key features.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

MAY 7, 2024

The entry-level plan contains enough features for most mid-market SaaS companies, while the Enterprise plan is designed for larger companies. Enterprise : The Enterprise plan can be custom-made to your demands and will be priced accordingly. Pricing The UserGuiding pricing system is one of the simplest on this list.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

ProductPlan

AUGUST 12, 2024

Our best-in-class enterprise offering delivers a holistic and strategic product lifecycle planning solution—efficiently executed with an unparalleled customer experience ! Let’s discuss ways we can help your enterprise organization grow! A straightforward solution. Service excellence. Proven results.

Reporting Tools 40

Reporting Tools Feedback Software Analytic Tools Data Visualization 40

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. User progress tracking : This feature enables you to identify areas where users might be facing difficulties or dropping off due to friction. Let’s get started! What do users say about Chameleon?

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

JUNE 25, 2022

Whatfix is a digital adoption platform for both employee and user onboarding, aimed at larger enterprise companies. To save you time: will compare only the top-3 alternatives and competitors for both of Whatfix's main use cases – based on their features, pricing (and value for money) user-friendliness, and implementation costs.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Tracking knowledge base interactions with Userpilot.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Atlassian

FEBRUARY 9, 2022

The size of our workforce grew, increasing the load on the existing system. From the start, we knew this was an opportunity to build a system that provided plenty of useful analytics, and we needed a way to see them, so we developed a reporting dashboard.”. Analytics can be filtered by system, team, issue, and request type.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

NOVEMBER 19, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You’ll be able to view all the people from a certain company, see their email, monitor engagement metrics, and review all conversations that they’ve been a part of. Let’s get started! Incompetent staff.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient. Powerful funnel system.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Launchers : Build onboarding checklists , including items like Loom videos and knowledge base articles to help users unlock more value. Let’s get started! What do users say about Chameleon?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

OCTOBER 25, 2022

There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Whatfix and Chameleon are good solutions for enterprises that look for a 2-in-1 solution for customer engagement *and* employee onboarding. Not the cheapest – Userpilot is a powerful, enterprise-level tool.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

FEBRUARY 20, 2023

User onboarding is a multi-channel system of guiding new users to derive value from your product. You may also use new release announcement emails to win back users who left due to the absence of a feature. Share helpful tips in your knowledge base Finally, note that you can’t capture everything in a single onboarding process.

Analytic Tools 98

Analytic Tools Customer Feedback Data Visualization Feedback Software 98

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here’s what you should look out for: In-app resource center : A searchable knowledge base with resources like FAQs, video demos, and user manuals can help answer user questions. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

JANUARY 16, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Advanced Customer Support : With a comprehensive system, you can give users the guidance they need before they ask for it with contextual product tours. Powerful funnel system. Let’s get started!

Customer Satisfaction 52

Customer Satisfaction Data Visualization Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In-app knowledge bases are a valuable tool for new users learning how to use your product. Powerful funnel system. You can also add filters (like name, user ID, signup date, operating system, country, etc.)

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 52

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. All you need to do is apply filters based on which browser attributes users share, which UserGuiding materials they’ve interacted with, and user attributes such as IDs or when their first/last interaction was. Sorry guys.”

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Customer Experience 52

Userpilot

JANUARY 16, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Budget Constraints : While Userlane offers a plethora of features suitable for established enterprises or growing companies, it might be beyond the reach of early-stage startups with limited funds. Great team!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

APRIL 22, 2024

Building an in-app knowledge base to address common issues and reduce user friction. Triggering upsells strategically based on user engagement and value addition. Encouraging referrals and reviews to expand word-of-mouth. This can involve asking your most loyal users to write a G2 review. Gainsight dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

ProductPlan

FEBRUARY 15, 2022

Successful candidates will demonstrate their ability to create and maintain systems to make the product team successful. Building and iterating on systems that inform the tech team of key user issues and seeing through their resolutions. Documenting existing processes and systems within the product team for broader circulation.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In-app self-help : Users want quick and easy support, so the DAP you select must be able to create and customize an in-app self-service widget with a knowledge base, video tutorials, etc. Let’s get started!

Analytic Tools 52

Analytic Tools Software Review Data Visualization Feedback Software 52

Userpilot

AUGUST 6, 2024

Implement loyalty programs that reward users for regular interactions , such as points-based or tiered systems. Constantly educate customers through product-led content , certification programs, knowledge bases, and webinars. Building a knowledge base. Developing certification programs.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. This often includes elements like knowledge bases, chatbots, and interactive walkthroughs. The customer success managers are very supportive, prompt, and knowledgeable. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 16, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Intercom has self-service support features like a help center, chatbot, and third-party knowledge base integrations. Third-Party Integrations : Intercom has integrations for external knowledge base solutions.

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Data Visualization 52

Userpilot

JANUARY 18, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In-app knowledge bases are a valuable tool for new users learning how to use your product. Powerful funnel system. Let’s get started! They enhance user onboarding. What do users say about HelpHero?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JANUARY 18, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In-app knowledge bases are a valuable tool for new users learning how to use your product. Powerful funnel system. Let’s get started! They enhance user onboarding. What do users say about HelpHero?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here’s what you should look out for: In-app resource center : A searchable knowledge base with resources like FAQs, video demos, and user manuals can help answer user questions. Powerful funnel system.

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 52