Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best? Read on to find out! WalkmeReviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  But each requestor (naturally) sees their item as urgent, strategic, top priority.    Now.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. This includes Tech estimates (at least T-shirt sizing) and resources identified for the projects. Data vs Intuition.

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

The Product Guy

FEBRUARY 13, 2020

Challenges due to hypergrowth. Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. Regarding continuous delivery: Very technical focus (e.g. Next steps.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. To add some color to this picture, two product managers from different fields–an enterprise PM from IBM and a consumer PM from Google–share a typical day in their lives. We also use Verse to schedule meetings.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

eG Innovations

FEBRUARY 10, 2022

Service Principal Object/Enterprise Applications. This is where the Enterprise Application (Service Principal) comes into the picture. The enterprise application (service principal) object is an instance of Azure AD App registration. Recently, Microsoft has removed a lot of malicious enterprise applications from Azure AD.

Software Review 52

Software Review Technical Review Certifications Strategy 52

Mind the Product

NOVEMBER 14, 2017

Do product companies conduct due diligence to understand their channel partners before seeking alignment? Once the products/services with the segments being targeted (SMB, mid-size/large enterprises, industry types) are mapped out, you can start to rationalise the product/market fit as it relates to your own product.

Technical Review 74

Technical Review Systems Review Analytic Tools Research Software 74

Userpilot

JUNE 30, 2022

There are six types of customer fit according to Lincoln Murphy, which include: technical fit, functional fit, resource fit, competence fit, experience fit, and cultural fit. Use in-app messaging to make customers part of your product storytelling while creating public roadmaps, release notes, or press releases for the big picture.

User Testing 98

User Testing Feedback Software Analytic Tools Customer Experience 98

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

OCTOBER 1, 2022

Self-service or tech-touch onboarding provides customers with the guidance and resources they need to learn and use the product themselves. This practice has evolved so much, and customer-facing teams now use technology like emails, video calls, etc., With self-service onboarding, customers are more in control of their experience.

Feedback Software 97

Feedback Software Data Visualization Customer Experience User Testing 97

eG Innovations

AUGUST 5, 2021

Hierzu gehören regelmäßige Webinare zu unserer Lösung eG Enterprise sowie auch virtuelle Konferenzen unserer Partner aus Industrie und Handel auf denen wir uns präsentieren und in den Dialog mittels Chat oder Videonachricht einsteigen. 120 Kunden in Deutschland, Österreich und der Schweiz.

Technical Review 59

Technical Review Webinar Enterprise Consulting 59

Userpilot

JANUARY 6, 2022

Tired of reading tons of generic reviews that don’t really help you discover which tool is best for you? We’ve prepared an in-depth, honest comparison and review of two top tools for feature adoption that we’ve either experienced first-hand or that have been used by friends at other SaaS companies. WalkMe homepage and demo.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

Atlassian

FEBRUARY 9, 2022

Subscribe to Work Life Get stories about tech and teamwork in your inbox Subscribe. Some customers, especially those at Atlassian, prefer to work directly in Jira Service Management due to its more intuitive UI. Someone with an issue to raise just sends a message our way via the #help-it Slack channel. Jira Service Management.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Userpilot

OCTOBER 27, 2021

Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. At its core, WalkMe is an enterprise solution for employee onboarding. Communicate with users via in-app messages and notifications. What is WalkMe?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 15, 2021

In-app messaging. In-app messaging can be used to announce new features, send activity alerts, or improve user onboarding via modals, tooltips, and other elements. Being UserGuiding's enterprise tier, the plan comes with customizable CSS and free coaching described as "highly personalized learning experiences."

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

MAY 8, 2023

TL;DR Software companies are facing a wider array of challenges due to the increasingly saturated and competitive nature of the SaaS industry. Getting the positioning, messaging , and product-market fit right will be one of the earliest determiners of whether or not a SaaS solution will find success within its target market.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

People-First Product Leadership

MARCH 4, 2024

How would you approach working with new team members in a different country, specifically to grow empathy and connection, due to cultural differences? Even though it is a large enterprise, you can apply these tips within any size of company. Starting a community of practice I joined Pearson to create the Future Technologies team.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

Userpilot

JANUARY 22, 2024

In SaaS, the low-touch and hybrid models are more popular, while enterprise software – very high-touch, so consider your industry when choosing the model. As a result, it’s very difficult to scale and typically reserved only for customers with a high lifetime value or of strategic importance to the company, like big enterprises.

Analytic Tools 102

Analytic Tools Feedback Software User Testing Customer Feedback 102

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. As one of the best digital design agencies, Basic offers an ample number of services, from strategy and brand experience to content and technology solutions. Their previous clients include Wellbank, Esthe Home, Cofinance, and Pluck.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

The current champions use TIBCO technology to effectively connect their real-time data and enhance its intelligence to deliver championship performances. . This article from Harvard Business Review lays out 10 steps that will help you navigate and improve your organization’s cultural shift. Not a TIBCO Spotfire user?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

Amplitude

DECEMBER 17, 2018

My heart is set on helping enterprise companies become digital re-inventors with a strong customer focus, drive early value with a use-case driven and lean approach.” I started exploring the world of data and enterprise reporting. The enterprise reporting industry took twists and turns and I was in the thick of it.

Reporting Tools 66

Reporting Tools Data Visualization Analytic Tools Technical Review 66

Userpilot

FEBRUARY 21, 2023

The majority of Heap's clients are large enterprises, like Uber or Salesforce. G2 reviewers give Heap an average score of 4.3, Heap vs Pendo: Heap Review. Another reviewer echos that: I have been able to use Heap to analyze the usage of my product features. Heap vs Pendo: Heap Review. Dashboard in Heap.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

NOVEMBER 17, 2021

The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. ShoutOuts operate like SmartTips, but are geared toward in-product messaging. They can be used for SaaS customer onboarding as well, but this isn’t their focus.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. eG Enterprise can be integrated with multiple ITSM systems.

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

eG Innovations

NOVEMBER 17, 2021

There’s something common between AVD and eG Enterprise. Listening on open TCP ports is an extremely bad practice for cloud architectures, as it exposes products and services to accepting incoming messages from malicious parties. Within their “Reverse Connect” technologies, you can run a VM without keeping any inbound ports open.

Analytic Tools 52

Analytic Tools Data Visualization Transportation Inbound 52

UX Studio: Product Management

JULY 12, 2021

We reviewed their portfolios and services and created our top list of eCommerce web design agencies to work with. If you are looking for such a versatile expert team to help you build your product, message us , and we will be in touch with you to arrange a consultation with our experts. Absolute Web.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

Business of Software Conference

JULY 29, 2019

Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. That’s the message Nilan opens his talk from BoS Europe 2018 with. There’s also a great Q&A and a follow-up hangout with loads more on running a remote company. Watch Wade's Talk.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Gainsight

AUGUST 5, 2022

Preparing and presenting executive reviews. The technology and platforms both Sales and CS use often have similar capabilities. While it requires more of a technical background, as a CSM, you come with the perspective of knowing the customer’s needs and goals. Skills such as: Understanding the Customer Lifecycle and Journey Map.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Userpilot

JANUARY 31, 2023

That starts with clear product positioning and unambiguous messaging. a personal message on a welcome page ) and using engaging UX patterns like checklists, guides, and gamification. Have clear messaging on your landing page Another box to tick off on your new client onboarding checklist? Communicate directly with your users.

Onboarding KPIs 98

Onboarding KPIs User Testing Analytic Tools Feedback Software 98

Userpilot

JUNE 4, 2021

Great for large enterprises – If you take a look at WalkMe’s reviews online, you will see a pattern – almost all the reviewers are working in companies with hundreds, even thousands, of employees. Because of its strengths and powers, WalkMe is a great tool for big enterprises. Simple as that.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Userpilot

MAY 7, 2021

For SaaS businesses, solutions like these will save money hiring an expensive support team, prevent support agents from quitting due to answering repetitive questions, reduce customer response times and better educate customers. As technology has advanced, the concept of self-service has moved to the software world as well.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. How to monitor online reviews? Reviewing G2 for customer reviews.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Research Software 102

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 117

Enterprise User Testing Feedback Software Technical Advisors 117

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52