Userpilot

OCTOBER 19, 2024

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys.

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The Product Guy

FEBRUARY 13, 2020

Guest Post by: Carlos Ruiz (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Nis Frome]. For product leaders, that means taking a step back to build a team that can be customer-centric and deliver ongoing innovation to the market. Low accountability Limited visions of the product by PMs.

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Product Talk

APRIL 21, 2021

Welcome to JEDI Training for Continuous Discovery Teams. I work as a product discovery coach. I’ve had the luxury of working with teams all over the world, and I teach them a structured and sustainable approach to continuous discovery. Here’s how I’m redefining JEDI training in a product context.

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Product Talk

JANUARY 3, 2024

For Mike Donovan , Senior Vice President of Product at Sauce Labs , the answer to that question is a resounding yes. For Mike Donovan, Senior Vice President of Product at Sauce Labs, the answer to that question is a resounding yes. Mike began his career as an engineer and transitioned into product about five years ago.

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The Product Guy

SEPTEMBER 27, 2016

In our a recent live stream from one of our mentors of The Product Mentor , Ian Moulton, lead a conversation around “Conducting User Research”. We are always looking for more product mentors from all around the world. About The Product Mentor. Better Products. Better Product People. View the live stream….

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Productside

MAY 27, 2025

Productside | Product Management Courses & Training How WellNest Rebooted Product Strategy (eBook Preview) When product teams get stuck in backlog chaos, stakeholder noise, and reactive shipping, its not a process problem. Its a product strategy problem. But its product management journey has been far from smooth.

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The Product Guy

JUNE 20, 2019

Guest Post by: Terri Boshoff (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Nis Frome]. When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. In most companies, this process is ongoing.

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The Product Guy

OCTOBER 22, 2018

Guest Post by: Valia Lekka (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Felix Sargent]. I was hired to become the product manager for the company’s mobile products. We left automation testing behind. That team was trying to cover two years’ of main product’s functionality in six months.

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Usersnap

MARCH 24, 2025

Imagine launching a product feature that no one uses. Because product discovery was skipped … or done poorly. Product discovery process is the foundation of building successful products. Yet, many teams rush into development without properly testing ideas, leading to wasted effort and failed launches.

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The Product Guy

JUNE 17, 2025

This month’s roundtable brought together a powerhouse panel to explore one of the biggest challenges in product careers today: How do you grow, scale, and stay effective across radically different company environments? What changes when you go from startup chaos to enterprise strategy, or vice versa? It is a pivot.

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The Product Guy

MARCH 26, 2020

Guest Post by: Andraž Zvonar (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Dimitris Sotiriou ]. Product teams are a multidisciplinary unit of people, usually none of the members being a direct report to one another (other than the team lead). Too much product work, too many changes, that’s not gonna work… he would say.

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Productside

APRIL 2, 2025

Yet most product managers still rely on long documents, jargon-filled briefs, and clunky slide decks that dont land with the people who matter. Its a technique borrowed from the world of film and designbut it might just be the most underrated tool in a product managers toolbox. Lets talk about whats getting in the way.

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Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. This article will help reduce such churn by refining your product management and UX analysis approach. Even though they’re the ones using the product. How to start your UX analysis.

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The Product Guy

SEPTEMBER 12, 2019

Guest Post by: Chris Bell (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Jordan Bergtraum ]. “I During discovery, we typically ask deliberate and purposeful questions, and seek clarification as we proceed. Make discovery memorable. Make discovery memorable. Promote Higher Order Thinking.

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The Product Guy

DECEMBER 17, 2019

When talking with people (aka ‘users’) about our products what should we be ‘discovering?’ ’ Through this talk, we discuss the methods by which we do great user research, synthesis, and decision making with what we learn. We are always looking for more product mentors from all around the world.

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The Product Guy

DECEMBER 30, 2018

How do you develop products that people will actually use and buy? Let’s learn and discuss how to validate product and company ideas through customer development research, before you waste months and millions on a product or service that no one needs or wants. Check it out… About The Product Mentor.

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The Product Guy

MAY 15, 2020

Drawing on my own experience as a naive Product Manager, the goal of this talk to increase awareness into the world of front-end JavaScript components. Specifically how to research these at the start of a project to avoid going into production with the wrong ones. Check it out… About The Product Mentor. Jeremy Horn.

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Userpilot

NOVEMBER 7, 2024

Top customer success management platforms for mid-market and enterprise companies. Zapscale – from $500/month to $2000/month and customizable enterprise packages. Userpilot – from $250/month to $800/month and customizable enterprise packages. Surveys, including NPS functions. G2 rating : 4.8 G2 rating : 4.4

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Lenny Rachitsky

NOVEMBER 24, 2024

Simplify security • Paragon —Ship every SaaS integration your customers want — Jen Abel is the co-founder of JJELLYFISH, where she and her team have worked with over 300 early-stage founders to learn how to sell, do early customer discovery, and set up a repeatable sales motion on the way to their first $1M ARR.

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The Product Guy

MAY 30, 2019

Guest Post by: Daphne Garcin (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Chris Butler]. So we want to innovate and create new features for our product. Hypotheses are only useful if we test them (with customers), to validate or discard them. With our product, we want to make shopping in store easiest.

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The Product Guy

AUGUST 30, 2019

Guest Post by: Gregory Rakovsky (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Nis Frome ]. Finding the right product management job can be tough, as product management is a multi-faceted discipline that doesn’t lend itself well to classification. Others focus on UX, emphasizing wireframes and user flows.

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Alchemer Mobile

JUNE 27, 2025

Surveys are one of the most effective tools for collecting structured and unstructured feedback—and the right survey software makes it easier than ever to do so at scale. What is the definition of a survey? What is the purpose of using a survey? What is the use of a survey tool?

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The Product Guy

NOVEMBER 29, 2019

Guest Post by: Siddarth Ramaswamy (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Alberto Simon ]. One of the critical reasons why products fail is not being ready for the market and not identifying the target segment of audience and what they want from the product. How Products Fail Without Customer Empathy.

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The Product Guy

JULY 4, 2019

Guest Post by: Magdaline Derosena (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Andrew Hsu]. I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. After researching the problem with my team, we came up with a solution.

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The Product Guy

JULY 2, 2020

Guest Post by: Alexander Berry (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Brad Popiolek]. Many product managers, including myself, often reflect and think hard around the areas which they need to invest in to progress in their career; is it A/B testing, data analysis, go to market skills?

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Product Talk

JUNE 1, 2022

And this is not just an empty excuse—most product people’s calendars are packed. As Teresa writes in Continuous Discovery Habits, “The hardest part about continuous interviews is finding people to talk to. One of the tactics Teresa recommends is recruiting participants while they’re using your product or service. Tweet This.

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The Product Guy

APRIL 9, 2020

Guest Post by: Niveditha Jayasekar (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Patrick Hoffman]. For product managers, it’s even more important because we intersect with different people in different scenarios every day with the ultimate goal of aligning the product to the customer and the business. .

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The Product Guy

JUNE 6, 2019

If you’re hypotheses are based on outdated research reports or media headlines, you’re probably making the wrong decisions. In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation on this topic. We are always looking for more product mentors from all around the world.

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Product Talk

MAY 13, 2020

I’m excited to add Hope Gurion as an official author on Product Talk. She coaches teams using my Continuous Discovery Habits curriculum and is helping me bring the Continuous Discovery Habits workshop to more companies. Good discovery starts with a clear desired outcome. Help me in welcoming Hope as an official author.

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The Product Guy

OCTOBER 2, 2016

Guest Post by: Sean Echevarria (Mentee, Session 3, The Product Mentor) [Paired with Mentor, Dustin Levy]. I joined a growing user experience agency called Motivate Design, without having any real knowledge about UX and its function within product strategy. And I caught what some might say was the product bug!

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The Product Guy

APRIL 23, 2019

Guest Post by: Surbhi Gupta (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Tim Nunn]. For a Product Manager, building the right product is more important than building the product right.”. Next, you have solved all the incredible technical challenges involved in building this product.

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The Product Guy

JANUARY 8, 2019

Guest Post by: Sherzod Abdujabborov (Mentee, Session 7, The Product Mentor) [Paired with Mentor, Dan Mason]. We became a so-lala product: So-Lala [zo la la] – German word for so-so or meh. The So-Lala Product epidemic. Companies simply ship too many poor products and features. A story of one failure. Let’s go Agile!

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The Product Guy

NOVEMBER 9, 2017

Guest Post by: Alex Hsu (Mentee, Session 4, The Product Mentor) [Paired with Mentor, Addi Regev]. A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Research article. Why do I need a framework? Quarterly Objectives.

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Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. Helping prospects find the right product is a win-win situation. A/B and multivariate testing for optimizing user experiences. Session replays to see how users navigate your product.

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The Product Guy

FEBRUARY 27, 2020

Guest Post by: Syed Abdullah (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Bryan Postelnek]. I have worked on several products that were built with passion and vigor. Today the product is very successful. Nevertheless, the initial launch of the product was a complete failure. No one liked the product.

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The Product Guy

NOVEMBER 21, 2018

Guest Post by: Lee Atkins (Mentee, Session 7, The Product Mentor) [Paired with Mentor, Jordan Bergtraum]. Truly understanding your customers and finding ways to improve your product is an overwhelmingly daunting task. One method that Product Managers are turning too is the Customer Advisory Board. Engaged with the product.

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