Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? There are some best practices you need to follow when it comes to a SaaS marketing strategy that works – it's not enough to simply copy-paste what other SaaS companies are doing. Use in-app Checklists to guide your users.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

The Product Coalition

JANUARY 25, 2024

Many transactional chatbots interact with external systems, databases, or APIs to perform actions, whereas advanced transactional chatbots utilize reinforcement learning, a machine learning technique , to improve performance over time. It decides how to guide the conversation toward achieving the user’s goal.

Artificial Inteligence 148

Artificial Inteligence Reporting Tools Feedback Software Research Software 148

Userpilot

MAY 27, 2024

Let’s see how you can measure customer perception: Collect customer feedback : Segment users and trigger contextual surveys like CES , CSAT , and NPS. Inform customers about product enhancements : Use targeted in-app notifications to announce new features. Why does customer perception matter?

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. If products do not entertain us, make us more effective at our jobs, connect us, inform us, delight and inspire us—we fire them and try something new. And all those choices, and those screens, are turning us into experience snobs.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Gainsight

NOVEMBER 21, 2023

Autodesk, a pioneer since its establishment in 1982, has been at the forefront of creating tools that power the architecture, engineering, construction, manufacturing, and entertainment industries. Surveys asked for feedback in the moment, while workflows were fresh in users’ minds. This generated contextual insights.

Feedback Software 52

Feedback Software Product Research Analytic Tools Customer Feedback 52

UX Studio

JULY 31, 2018

Designing a good children’s app is more than just dumbing down adult concepts.” (Tanya Unger) The essence of designing a successful product for them lies in understanding their differences from and similarities to adults. Not to mention that they don’t have a fully developed emotional control system. How do kids differ from adults?

UX 107

UX Product Research Feedback Software User Testing 107

The Product Coalition

MAY 9, 2020

According to a report by Sensor Tower , TikTok was the 2nd most downloaded app of 2019. Over the last few days, I’ve been exploring TikTok and below are my key takeaways on what’s driving the app’s growth. Such smartly designed feedback loops allow Tiktok to incentivize the desired user behavior. What Makes TikTok Tick?

Product Research 78

Product Research User Testing Feedback Loop Feedback Software 78

Andrew Chen

JANUARY 15, 2024

I use an app called “ Email Me ” to quickly email myself these ideas and then compile them into a single note with a headline that inspires me to explore the topic further. I found chatGPT to be a strong brainstorming tool – just say something like, “I have X opinion, make a list of ideas that align, starting with Y and Z.”

Feedback Software 83

Feedback Software Feedback Loop ChatGPT Entertainment 83

Mixpanel

DECEMBER 20, 2021

By digging into actual behavioral data overtime, instead of relying solely on interviews and feedback, you can get a crystal clear picture of a user journey—including where the value moments and roadblocks lay. app or SDK version). Cohort analysis is one of the best ways product analytics can help you both acquire and retain customers.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

DISQO

OCTOBER 27, 2014

The first-to-mind solution wins. I wrote Hooked: How to Build Habit-Forming Products to help others understand what is at the heart of habit-forming technology. Habit-forming technologies start by alerting users with external triggers like an email, a link on a web site, or the app icon on a phone. Manufacturing Desire.

User Testing 40

User Testing Customer Experience Customer Feedback Feedback Software 40

DISQO

OCTOBER 27, 2014

The first-to-mind solution wins. I wrote Hooked: How to Build Habit-Forming Products to help others understand what is at the heart of habit-forming technology. Habit-forming technologies start by alerting users with external triggers like an email, a link on a web site, or the app icon on a phone. Manufacturing Desire.

User Testing 40

User Testing Customer Experience Customer Feedback Feedback Software 40

DISQO

OCTOBER 27, 2014

The first-to-mind solution wins. I wrote Hooked: How to Build Habit-Forming Products to help others understand what is at the heart of habit-forming technology. Habit-forming technologies start by alerting users with external triggers like an email, a link on a web site, or the app icon on a phone. Manufacturing Desire.

User Testing 40

User Testing Customer Experience Feedback Software Customer Feedback 40

DISQO

SEPTEMBER 18, 2018

Panelists included Josh Snow, VP of Product at NBC Entertainment, Shazan Ashroff, Director of Product Management at Tinder, Jason Davis, CEO of Simon Data, and Stephanie Levin, Senior Director of Product Management at Beachbody. If you’ve got tools like Alpha, you need to be able to test this stuff.”. It’s a return to fundamentals.

Artificial Inteligence 40

Artificial Inteligence User Testing Product Research Feedback Software 40

DISQO

SEPTEMBER 18, 2018

Panelists included Josh Snow, VP of Product at NBC Entertainment, Shazan Ashroff, Director of Product Management at Tinder, Jason Davis, CEO of Simon Data, and Stephanie Levin, Senior Director of Product Management at Beachbody. If you’ve got tools like Alpha, you need to be able to test this stuff.”. It’s a return to fundamentals.

Artificial Inteligence 40

Artificial Inteligence User Testing Product Research Feedback Software 40

DISQO

SEPTEMBER 19, 2019

Feedback that should be covered but hasn’t been is that of the fans. billion entertainment business. In their minds, these changes use new technology and innovative ways to hold their interest. Everyone has to change with the times and technology is at the forefront. The fans fund this $10.3 Fan favorite: Robot umps .

User Testing 40

User Testing Feedback Software Product Research Feedback Loop 40

DISQO

SEPTEMBER 19, 2019

Feedback that should be covered but hasn’t been is that of the fans. billion entertainment business. In their minds, these changes use new technology and innovative ways to hold their interest. Everyone has to change with the times and technology is at the forefront. The fans fund this $10.3 Fan favorite: Robot umps .

User Testing 40

User Testing Feedback Software Product Research Feedback Loop 40

DISQO

DECEMBER 22, 2017

The company’s most renowned product, The Knot , is the leading wedding resource, app, and marketplace connecting couples to the right products, services, and local professionals needed to pull off their perfect wedding day. The company has made design studios in particular a highly accessible and relevant tool.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

DISQO

DECEMBER 22, 2017

The company’s most renowned product, The Knot , is the leading wedding resource, app, and marketplace connecting couples to the right products, services, and local professionals needed to pull off their perfect wedding day. The company has made design studios in particular a highly accessible and relevant tool.

Product Research 40

Product Research User Testing Customer Feedback Data Visualization 40

Mind the Product

FEBRUARY 13, 2018

Social , satisfying curiosity or providing social interaction and entertainment. For example, the used car platform could offer the data product “Estimating price of used car” to support the decision “Setting a selling price”. Include a Feedback Loop for a Long-Term Value Proposition. Setting up Your Data Product Team.

Data Visualization 140

Data Visualization Product Research User Testing Reporting Tools 140

Userpilot

JUNE 19, 2023

Let’s explore 12 strategies to boost user engagement on your app and increase conversions, retention, loyalty, and ultimately, product growth. To measure user engagement in SaaS, you want to go beyond the sale and look for retention signals such as product usage , MAUs, feature discovery, and customer stickiness.

User Testing 98

User Testing Product Research Customer Experience Feedback Software 98

Andrew Chen

NOVEMBER 1, 2018

Earlier this year, I joined Andreessen Horowitz as a General Partner, where I focus on a broad spectrum of consumer startups: marketplaces, entertainment/media, and social platforms. Dozens of angel investments and advisory roles in SaaS, marketplaces, etc. Sometimes the loops are built because they are bought – via Ads.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Customer Experience 111

Gainsight

JANUARY 28, 2022

You had your larger clients that you would do anything for, including customizing your software for them. You would be like their personal “software” trainer. Whether they were motivated enough to “go to the gym” (in the form of using your software) or not, they still had paid you, so all was good. They are entertaining.

Feedback Software 105

Feedback Software User Testing Reporting Tools Customer Experience 105

DISQO

JANUARY 31, 2020

We used the Alpha platform to get consumer insights and find out if this ad was the perfect Super Bowl set up or total fail. As a marketer I was intrigued by the ad strategy of trying to both emotionally move and entertain consumers, while keeping them engaged with the brand. Of the people we asked, 44% had a positive reaction.

User Testing 52

User Testing Entertainment Feedback Loop Feedback Software 52

DISQO

JANUARY 31, 2020

We used the Alpha platform to get consumer insights and find out if this ad was the perfect Super Bowl set up or total fail. As a marketer I was intrigued by the ad strategy of trying to both emotionally move and entertain consumers, while keeping them engaged with the brand. Of the people we asked, 44% had a positive reaction.

User Testing 52

User Testing Entertainment Feedback Loop Feedback Software 52

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

The Product Coalition

MARCH 28, 2021

From being on the path to becoming a genuine Social Media App ‘for the masses’ to its eventual ban leading to the emergence of several clones, a lot has happened. Thus I will be discussing short-form video sharing and consumption in general as a means of entertainment. In the meantime, much has been written on TikTok as well.

User Testing 183

User Testing Feedback Software Entertainment Product Research 183

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

UX Planet

APRIL 8, 2025

But I also see that same generation already swimming in a sea of sponsored micro-influencers touting AI apps built by teenagers. A prompt and response from Claude about my fears and hopes regarding the future of Design andAI. Fears Im worried about the state of design andAI. When I was 15, I wanted to be anauthor.

Analytic Tools 89

Analytic Tools Research Software Feedback Software Data Visualization 89

The Product Coalition

OCTOBER 9, 2018

Network effects and Feedback loops?—?the Betamax was the better technology and Sony had first mover advantage. What I had witnessed was a platform based network effect kicked off by a small advantage. The small advantage was then accentuated by a positive feedback loop. a VCR) in the home.

Product Research 60

Product Research Feedback Loop Feedback Software User Testing 60