Userpilot

JUNE 12, 2024

According to Glassdoor, here’s how experience can impact your product launch manager’s salary. These could include user activation, retention , revenue, or other metrics aligned with your company’s goals. Conduct thorough market research : Analyze your target audience, competitors, and industry trends.

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Product launches Analytic Tools Data Visualization Feedback Software 52

Mind the Product

APRIL 6, 2021

For most of us, the way that we conduct user research has been different during a year of lockdowns. Not so much for Anna Lee Anda, UX Research Manager at Zendesk — as someone with a global customer base, she’s been working with these techniques for ages. Remote research. Recruiting across regions.

Product Research 120

Product Research User Testing Research Software Customer Experience 120

ProductPlan

MAY 5, 2022

Common examples include: Targeting new user personas. Creating a higher-priced version of the product. Cleaning up technical debt or fixing product defects. Effective product roadmaps include user feedback as a key factor in deciding which goals to pursue. Here’s our product; please buy it.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. While the world around us shifted in response to the pandemic, consumers turned to media apps as an outlet to stay informed, connect with loved ones, decompress, and even have some laughs. 2021 Engagement Benchmarks for Media Apps. What a year for news.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Userpilot

NOVEMBER 17, 2022

And what can product managers do to build quality products that really delight users ? Apart from being great at satisfying big user needs, delightful products give users that little bit extra that exceeds their expectations. This happens because users find interactions with the product rewarding.

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User Testing Customer Experience Feedback Software Customer Feedback 98

Alchemer Mobile

DECEMBER 22, 2020

COVID-19 dramatically impacted how we live, learn, work, socialize, shop, and entertain ourselves. Here are some of the top mobile customer trends from 2020 and what they mean for your brand. Customer expectations have never been higher. We see strong customer relationships built off of conversations, not transactions.

Feedback Software 245

Feedback Software User Testing Reporting Tools Data Visualization 245

Userpilot

DECEMBER 6, 2023

What does it have to do with product management or product design? TL;DR Product dogfooding is a testing practice. It involves teams using their own product internally to identify issues and opportunities for improvement. Use surveys , interviews, session recordings, and product analytics to gather insights.

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

Alchemer Mobile

MARCH 16, 2021

In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. Our 2021 report includes data from 1,000 iOS and Android apps with 5,000+ active users, with over a billion app installs evaluated. 2020 reset the mobile app engagement playing field.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Userpilot

OCTOBER 11, 2022

Customer engagement loops can serve as extensions of your CS and marketing teams. Here’s why: a good engagement loop creates excitement and motivation that keep customers returning to your product. It follows the customer activity outlined above. And you know what that means—free customers without the extra CAC.

Feedback Software 97

Feedback Software Analytic Tools User Testing Customer Experience 97

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Competitor Analysis.

User Testing 52

User Testing Research Software Product Research UX 52

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. We also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment.

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Artificial Inteligence Reporting Tools Feedback Software Research Software 134

Mind the Product

OCTOBER 30, 2019

He joined us on the podcast to talk about how to create focus around what matters to your users by using different testing methodologies – a topic he and Alex Osterwalder cover in their book, Testing Business Ideas. Testing business ideas. Testing Business Ideas, by David Bland and Alex Osterwalder: US , UK , DE.

Product Research 128

Product Research User Testing Customer Experience Testing 128

Mind the Product

AUGUST 11, 2020

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. Just call him Mr Joe.

Customer Experience 171

Customer Experience User Testing Product Research Entertainment 171

Mind the Product

JANUARY 14, 2020

There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. Lean User Research.

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Product Research Analytic Tools Customer Experience Research Software 184

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. About six months into his research, Michael realized that the questions he had chosen to answer were all closely related.

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Research Software Analytic Tools Product Management Product Manager 157

The Product Coalition

AUGUST 10, 2021

Creating Positive User Emotions For Your Products Photo by Matthew Henry on Unsplash The colleague who always runs late for your meetings annoys you. In the beginning it was entertaining, but now just seems a waste of time. When Fin came around, he was charming, nice and entertaining. Do you like Anise?

Customer Experience 157

Customer Experience User Testing Customer Feedback Feedback Software 157

Mind the Product

JUNE 24, 2020

Over the course of lockdown, how we maintain relationships with our nearest and dearest has been tested. But Fabrice des Mazery, CPO at Thiga, suggests the skills we’ve honed during this time can actually be useful in building relationships with our customers. The Product Experience is hosted by Lily Smith and Randy Silver.

Customer Experience 143

Customer Experience User Testing Product Research Customer Feedback 143

The Product Coalition

JULY 20, 2022

I recommend this game as an exercise to all PMs that have already received a feedback about being control freaks. User interview: Spyfall (tabletop) No, it’s not a game about collecting qualitative feedback. MVP and building for scale: Besiege (pc) How do you build something that stands the test of ever increasing scope?

Feedback Software 125

Feedback Software Product Research Product Management Product Manager 125

Mind the Product

JANUARY 6, 2020

The tips below have all helped me, so I hope this article will help product managers to cut through the noise and better understand how AI can fit into their daily work. As product managers, we must thoroughly understand our problem space so that we can properly define requirements and allow our team to solve the right problems.

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Artificial Inteligence Data Visualization Product Management Product Manager 116

Mind the Product

AUGUST 11, 2017

Dave Wascha started as a product manager 20 years ago working on Internet Explorer 4.0. Since then he’s had his share of successes and failures in a storied career spanning the US and Europe, and in this entertaining and insightful talk from Mind the Product San Francisco he distills those 20 years into twelve key lessons.

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Product Management Product Manager Entertainment Customer Experience 219

The Secret PM Handbook

SEPTEMBER 16, 2016

In this part we dive into what you really came here for – product management-specific mental models. Why are product management-related mental models different? The mental models I’m going to talk about share two key characteristics: They are about about products. They are not used enough.

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Product Management Product Manager Product Research User Testing 275

Intercom, Inc.

OCTOBER 9, 2019

The range of work we do as product managers is so broad that we inevitably end up finding inspiration from all sorts of sources, whether it’s books on business strategy or essays on design. Thinking, fast and slow, in product management. What, you might wonder, does this have to do with product management?

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Reporting Tools Product Management Product Manager Research Software 201

The Accidental Product Manager

MARCH 6, 2023

The goal is to build a community of repeat customers Image Credit: Flazingo Photos Let’s face it: it’s pretty easy to set up shop online. All you really need is a website, a way to take orders, and the ability to ship purchased goods to your customers. Since it is so easy to do, everyone seems to be doing it.

User Testing 65

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The Accidental Product Manager

OCTOBER 31, 2022

So here’s a classic problem that product managers are faced with all the time: you are responsible for an established product. Your product is no longer “hot” or “new” and in fact there are a lot of other hot / new products out there. The Problem With Old Products.

User Testing 65

User Testing Product Management Product Manager Management 65

Mind the Product

JANUARY 14, 2019

Not surprisingly, when you’re looking for customer validation for B2B products, there simply aren’t as many datapoints to draw from in enterprise product management as there are for consumer products. Collect Customer Validation Early on. So how do you weight their feedback? Competition.

Enterprise 126

Enterprise Customer Feedback Data Visualization User Testing 126

Product Talk

JUNE 2, 2021

Suppose a product manager, a designer, and an engineer are working together on a shared desired outcome. What assumptions should they test? The product manager might be influenced by what key stakeholders have been asking for. It starts with focusing on the customer. Let’s walk through an example.

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User Friction Entertainment Product Research Customer Experience 248

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

MARCH 24, 2020

These are situations that are fraught with the possibility for unintended consequences – something Roisi Proven covered in her great episode (and talk) about the Black Mirror Test. Ethical frameworks for product development. The Black Mirror Test. Kim Goodwin’s talk: How can we Build Human-Centred Products.

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Product Research User Testing Testing Customer Experience 130

Mind the Product

JANUARY 19, 2021

She covers why she enjoys working for the latter, and what it takes for a product person to succeed at each stage. . In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * Review us on your podcast app so that we can use your feedback to be better. Quote of the Episode.

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Startups Feedback Software Technical Review Product Research 180

Mind the Product

MARCH 23, 2021

Are you leaving money on the table, or are you scaring away potential customers? Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders. Are you leaving money on the table, or are you scaring away potential customers?

Customer Experience 210

Customer Experience Product Research Strategy Feedback Software 210

Mind the Product

JULY 30, 2019

Roisi Proven is a true product person: she has a penchant for imagining the worst, which she’s turned into a superpower to put all of her product decisions through a rigorous ethics test. Ethical frameworks for product development. The Black Mirror Test. Listen if you’d like to learn more about.

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Product Research Customer Experience User Testing Testing 120

The Accidental Product Manager

OCTOBER 3, 2022

Once upon a time, being a product manager for a strip mall was a pretty good job. Your mall was a mecca for the local population and so it was easy to attract customers and all your product development definition said that you had to do was make sure that each of your stores was leased out. Image Credit: Caribb.

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Product Management Product Manager User Testing Customer Experience 65

Mind the Product

JULY 9, 2019

He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve it. The definition of product-market fit:] When customers agree that your product creates enough value for them relative to the other options that are available. What is product/market fit?

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Product Research Customer Experience User Testing Entertainment 143

Mind the Product

APRIL 21, 2020

You’re not working the same way, and your customers have different needs than they did a month ago. What are we learning from customers that we don’t have to worry about learning over and over again, versus what’s the part that can be disrupted at any moment? Customer Discovery. Remote Working.

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Product Research Customer Experience Feedback Software Research Software 168

The Product Coalition

JANUARY 15, 2021

Good Product Managers make decisions based on the world as it is today. Great Product Managers make decisions based on how the world is going to be tomorrow. This means that a user friendly design is even more important than ever before. 2020 has been a year of upheaval, challenge and opportunity.

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Research Software Product Management Product Manager Product Research 124

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Introduction.

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