Mind the Product

MARCH 23, 2021

Are you leaving money on the table, or are you scaring away potential customers? Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders. Are you leaving money on the table, or are you scaring away potential customers?

Customer Experience 210

Customer Experience Product Research Strategy Feedback Software 210

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Competitor Analysis.

User Testing 52

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The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. About six months into his research, Michael realized that the questions he had chosen to answer were all closely related.

Research Software 157

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The Secret PM Handbook

SEPTEMBER 16, 2016

In this part we dive into what you really came here for – product management-specific mental models. Why are product management-related mental models different? The mental models I’m going to talk about share two key characteristics: They are about about products. They are not used enough.

Product Management 275

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Mind the Product

MARCH 24, 2020

These are situations that are fraught with the possibility for unintended consequences – something Roisi Proven covered in her great episode (and talk) about the Black Mirror Test. Ethical frameworks for product development. The Black Mirror Test. Kim Goodwin’s talk: How can we Build Human-Centred Products.

Product Research 130

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Mind the Product

JANUARY 14, 2019

Not surprisingly, when you’re looking for customer validation for B2B products, there simply aren’t as many datapoints to draw from in enterprise product management as there are for consumer products. Collect Customer Validation Early on. So how do you weight their feedback? Competition.

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Mind the Product

APRIL 21, 2020

You’re not working the same way, and your customers have different needs than they did a month ago. What are we learning from customers that we don’t have to worry about learning over and over again, versus what’s the part that can be disrupted at any moment? Customer Discovery. Remote Working.

Product Research 169

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Mind the Product

JULY 30, 2019

Roisi Proven is a true product person: she has a penchant for imagining the worst, which she’s turned into a superpower to put all of her product decisions through a rigorous ethics test. Ethical frameworks for product development. The Black Mirror Test. Listen if you’d like to learn more about.

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Product Research Customer Experience User Testing Testing 121

Mind the Product

JULY 9, 2019

He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve it. The definition of product-market fit:] When customers agree that your product creates enough value for them relative to the other options that are available. What is product/market fit?

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Product Research Customer Experience User Testing Entertainment 144

The Product Coalition

JULY 20, 2022

I recommend this game as an exercise to all PMs that have already received a feedback about being control freaks. User interview: Spyfall (tabletop) No, it’s not a game about collecting qualitative feedback. MVP and building for scale: Besiege (pc) How do you build something that stands the test of ever increasing scope?

Feedback Software 126

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Mind the Product

DECEMBER 8, 2020

Melissa joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. In this episode, sponsored by Mind The Product Training, listen to learn about: * Product experience. Evolving your product.

Customer Experience 115

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Mind the Product

JUNE 25, 2019

Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly – but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Customer Experience 129

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Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. Managing change with users and stakeholders. The Product Experience is hosted by Lily Smith and Randy Silver. Just call him Mr Joe.

Customer Experience 117

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Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

DECEMBER 24, 2019

In the meantime, we’re re-running two episodes that fit the theme of the season: reflection and planning for 2020. I think, by now, we all know that product management is hard. The Product Experience is hosted by Lily Smith and Randy Silver. I think, by now, we all know that product management is hard.

Product Research 110

Product Research User Testing Entertainment Consulting 110

Bain Public

DECEMBER 14, 2021

We’ve listed below the top 9 podcasts we think product managers would love! The Product Management Podcast The Product Manager Podcast is a space to share and talk about the latest tips, tricks and tools to build great products and also make the world a better place.

Research Software 52

Research Software Product Management Product Manager Data Visualization 52

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. He joined JustGiving after two years at Vzaar, a startup that focuses on video streaming. He has been the product manager for this B2B audience.

Analytic Tools 146

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Mind the Product

MAY 28, 2019

The only person in the room who is an expert on the customer’s context is the customer. If your customers don’t care that much about your product, then they’re not going to talk to you. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 151

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Mind the Product

SEPTEMBER 3, 2019

As the Head of Product for Premium Services at Cookpad, Philip has become known for his unstinting attention to detail, and taking rapid prototyping to a whole new level. Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers.

Product Research 112

Product Research Customer Experience Entertainment User Testing 112

Mind the Product

JANUARY 23, 2019

One of the things I’ve recognised, in working with Product and Innovation folks, especially those that subscribe to an agile and lean methodology is that they kept skipping ‘research’, especially discovery research. And when they did validation research, they really just wanted to hear what they wanted to hear.

Product Research 108

Product Research Customer Feedback Research Software User Testing 108

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. Highly effective Product Managers (or what I call Exponential PMs) tend to be strong in all of these areas. This is based on studying, speaking with, and coaching PMs and product leaders. Craft Competence ?? Market Competence ?????

Weak Development Team 93

Weak Development Team Development Analytic Tools User Testing 93

Mind the Product

FEBRUARY 13, 2019

You are never alone in a room with your user – we’re just one of 60 apps on average… If you don’t make the user’s life better, easier… then maybe you’re just not that relevant for them. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 166

Product Research Entertainment Customer Experience User Testing 166

Intercom, Inc.

APRIL 5, 2018

If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. In her five years there, she helped take Duolingo from 3 million users to more than 200 million. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

Customer Experience 223

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Mind the Product

NOVEMBER 5, 2019

before founding a STEM startup. She joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. Product experience. Translating consumer insights into business innovation. Evolving your product.

Product Research 74

Product Research Customer Experience Research Software User Testing 74

Mind the Product

JULY 14, 2020

Tech was built on the idea that we get our products to scale, so we work really hard to get people to click to register, start a new trial, become a new customer – that’s what we live and die by in tech. Review us on your podcast app so that we can use your feedback to be better. Quote of the Episode.

Feedback Software 104

Feedback Software Customer Experience Product Research Technical Review 104

Mind the Product

MARCH 31, 2020

When you want to learn about the state of product management across Asia, there are two people who come to mind: Adrienne Tan (CEO and co-founder of Brianmates in Sydney) and Colin Pal (Chief Product Officer, Caterspot in Kuala Lumpur). Product Management in Asia and Australia. How to make good user stories.

Customer Experience 126

Customer Experience Product Research Feedback Software Data Visualization 126

Mind the Product

APRIL 10, 2019

Joff’s team at Atlassian creates the products that many of us use to manage our own product and development processes; he’s got a unique viewpoint on the state of product management. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 135

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The Product Coalition

JUNE 14, 2020

Not testing your ideas is a great way to fail fast. They help you to find your product-market fit , get stakeholder and user feedback, and start building buzz around your upcoming launch. If you can wield a pencil, you can manage! Draw out a basic idea of what your user interface will look like.

User Testing 103

User Testing Feedback Software Customer Experience Data Visualization 103

Mind the Product

NOVEMBER 19, 2019

Mixcloud CTO and co-founder Mat Clayton helped bootstrap his company from humble beginnings in an empty warehouse with no internet connection to more than 15 million active users over a 10-year period, all before they took their first round of funding. He joined us to talk about startup life, scaling, making hard decisions, and more.

CTO Coach 94

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Mind the Product

JUNE 2, 2020

So the question then becomes: would the customer, if they were looking in on that session and seeing what you were up to -would they feel that their money was invested well? Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers.

Customer Experience 130

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Mind the Product

MARCH 11, 2020

The three magic questions] What are the user and customer behaviours that drive business results? Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Quotes of the Episode. How do we get people to do more of these things?

Customer Experience 114

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Mind the Product

SEPTEMBER 17, 2019

Presently a partner at expansion stage venture capital firm OpenView, Ashley Smith has a long career of helping early-stage startups scale into successful organisations. In this episode, Ashley talks to our hosts about product-led growth, and how everyone can and should do it. Quote of the Episode. Quote of the Episode.

Product Research 106

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UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

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Mind the Product

JULY 23, 2019

The three magic questions] What are the user and customer behaviours that drive business results? Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Quotes of the Episode. How do we get people to do more of these things?

Customer Experience 130

Customer Experience Product Research User Testing Workshop 130

Mind the Product

JANUARY 30, 2019

His presentation, Product Thinking for Marketplace Startups , does an amazing job of documenting the differences between pipes and platforms, the three fundamental forces of marketplaces, and the specific challenges of catering to customers concerned with the well-being of their fur babies. Quote of the Episode. Fur babies!

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Mind the Product

AUGUST 20, 2019

Once you start thinking of users as “bad actors”, it makes you frame their intentions really negatively – and it makes you challenge the brand and design decisions you’re making to build for this [specific] case. The Product Experience is hosted by Lily Smith and Randy Silver.

Customer Experience 91

Customer Experience Product Research Entertainment User Testing 91

Mind the Product

OCTOBER 22, 2019

Currently VP, Head of IoT at Ericsson North America and also an IoT instructor at Stanford University, Daniel talks to Randy and Lily about how to gain the skills needed to confidently and efficiently manage any IoT product. What makes IoT product management different. Quote of the Episode. moment’ happens.

Product Research 109

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