Userpilot

MAY 7, 2024

We handpicked a few of the best SaaS walkthrough examples and explained what made them great. 10 interactive walkthrough examples that guide new users: Rocketbots — Welcome survey and interactive walkthrough. 10 interactive walkthrough examples that guide new users Now, we get to the core of this article. Reduce time to value.

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Userpilot

FEBRUARY 20, 2024

There are different types of audience segmentation for your email marketing campaigns: Demographic Segmentation : Categorizes audiences based on objective characteristics like age, income, and job, simplifying personalized messaging. Segmenting by psychographics with Userpilot.

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Intercom, Inc.

OCTOBER 13, 2022

That’s just a quick peek – watch the full recording or read through the event transcript to experience New at Intercom and catch up on all the major announcements and innovations that were shared at our latest virtual event. What follows is a lightly edited transcript of the event. Paul Adams: Hey, everybody.

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Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Five funnel examples to extract actionable insights: Marketing and sales funnel. Example of a user journey map. Then, generate funnel reports showing how many users completed each event. Onboarding process funnel.

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Userpilot

MARCH 10, 2024

In this article, we’ll take a closer look at different examples of behavioral patterns. Examples of user behavior patterns include deferred choices, progressive disclosure, safe exploration, instant gratification, and more. Feature and event reports help you dive deep into the performance of individual features and custom events.

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Data Visualization User Testing Customer Feedback Customer Experience 105

Userpilot

APRIL 16, 2024

Now let’s go over five examples of product experience strategies for SaaS: Personalize product experiences based on customer feedback for quicker value realization. It can involve using targeted messaging, personalized experiences , and interactive guides to cultivate loyalty and encourage active usage of the product.

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Userpilot

JUNE 6, 2024

Here’s the formula to calculate Customer Retention Rate: ((Customers at period end – New customers acquired) / Customers at period start) x 100 For example, starting the quarter with 200 customers, gaining 50 new customers, and ending with 230 customers, your CRR would be: ((230 – 50) / 200) x 100 = 90% User retention rate formula.

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Userpilot

SEPTEMBER 14, 2023

feature and event tagging) or surveys. Finally, you can launch targeted experiments to figure out the impact of in-app messaging on different user segments. You can also use other forms of personalized messaging to boost engagement. You can gather data via product usage (i.e., But the most important aspect of all of this?

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Customer Experience Analytic Tools User Testing Feedback Software 105

Userpilot

MAY 17, 2022

Looking for product announcement examples to help inspire your next successful launch? A product announcement is a message used to communicate an update to both existing and potential customers on a product launch or new feature. Get a Userpilot demo and build in-app launch messages without having to code. How do you create one?

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Mixpanel

MAY 31, 2024

The answer to unlocking this is an event analytics data model. From star schema to event schema Unlike than BI tools, Mixpanel uses an event-based data model to enable its data views and analytics. Of course, you need an event schema on your data to make this all possible. Then we need an event name.

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Userpilot

APRIL 7, 2024

We also look at different types of Aha moments and their examples in SaaS products. For example, this could be the moment when users realize the value of a premium plan and decide to upgrade. You can do it by providing users with on-demand self-service support, for example, through a resource center. Let’s get right to it!

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Userpilot

APRIL 3, 2024

User persona example. Experiments and iterations Experiments and iterations are essential practices in product-led innovation, highlighting that creating a successful product is an ongoing journey, not a one-time event. Examples of product-led companies Being a product-led organization has proven to be a successful strategy for many.

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Analytic Tools Feedback Software Customer Experience Onboarding KPIs 104

Userpilot

OCTOBER 26, 2023

We also look at examples of companies that have managed to ace product-led growth for complex software solutions. Contextual in-app messages are a great tool to drive feature discovery and adoption. Upsell messages are an excellent way to drive product expansion and increase customer lifetime value. Let’s get right to it!

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Userpilot

AUGUST 15, 2022

Examples of micro goals include understanding your audience, determining your product proposition and messaging , and improving your PQL conversion rate. Examples of macro goals include increasing product adoption , reducing churn, and product internationalization. Micro goals examples. Micro vs macro goals.

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Userpilot

OCTOBER 24, 2023

From the messaging, positioning, and pricing models, every little detail needs to be perfect for product-led growth to take off. Monthly active users (MAUs), gigabytes of storage (GB), and data points per minute (DPM) are a few examples of units that can be used to track/limit product usage or get customers to upgrade their plan.

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Userpilot

OCTOBER 17, 2023

That said, let’s go over what type of data you can collect and explore some customer insights examples you can learn from. As for customer insight examples, we’ve brought four ways to leverage them to help grow your business: Using welcome surveys to personalize the product experience to match users’ needs and preferences.

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Userpilot

APRIL 29, 2024

For example, when a user interacts with a feature, contextual-sensitive help shows helpful tips, pop-ups, or links to tutorials that match the feature they're using. It is a psychological phenomenon describing a tendency to remember interrupted or incomplete tasks or events more easily than tasks that have been completed.

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Userpilot

JANUARY 12, 2023

Looking for behavioral segmentation examples that drive conversions at different customer journey stages? Other segmentation data may help you optimize your in-app marketing messages for different segments at every stage of the customer journey. Here’s an example to illustrate the difference. Craving for some practice?

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Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

APRIL 10, 2023

And if you decide to go the freemium route, we look at some best practices and check out examples of their successful implementation. Dropbox, Slack, and Grammarly are great examples of companies that have successfully harnessed the power of the freemium model to drive growth. Loom, the video-messaging app, is great at that.

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Userpilot

APRIL 18, 2023

And what are some of the best practices and examples across the customer journey? Userpilot is a customer success platform that can help you trigger personalized in-app messages, create surveys, and access advanced product analytics to grow your SaaS. This welcome message not only leaves a nice impression.

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Userpilot

MAY 14, 2024

However, event data isn’t included so you can’t use it for lead scoring or personalization in HubSpot. Thanks to the Hotjar integration, you gain granular insights into user behaviors through heatmaps , recordings, and surveys filtered by Mixpanel events. However, the sync is limited to the user object, not event data.

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The Product Coalition

JUNE 2, 2020

Remote Agile Event Planning?—?a My solution to this challenge is going the extra mile regarding the remote agile event planning. We cannot deal with firewall, VPN- or general networking issues once the big event starts.) I describe the schedule of the upcoming event: starting and end times as well as planned breaks.

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Userpilot

MAY 20, 2024

Examples of customer advocacy programs include brand ambassador or affiliate programs. For example: “Increase sales from referrals by 15% in the next six months.” Build lasting relationships with customers through personalized experiences , hosting events, and creating forums and user groups. Iterate on the insights.

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Userpilot

JANUARY 26, 2023

Set event-based triggers to automate the process and send the survey at the most relevant time for the customer. But when you delay acting on it, it sends a different message. They’re short feedback forms with on-point questions that are triggered contextually based on certain in-app events.

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Userpilot

OCTOBER 31, 2023

Take Shopify for example: Source: Shopify. Take Zoom for example: Source: Zoom. Take Hotjar for example: Source: Hotjar. Take Userpilot (hey, that’s us) for example: Get your free Userpilot demo today! Take Mailchimp for example: Source: Mailchimp.

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Userpilot

MAY 30, 2024

And to make it all more tangible, we share examples of Aha moments from well-known products. For Google, this is finding an answer to a challenging question, for Facebook – connecting with 7 friends in 10 days, and for Slack – sending 2000 messages. Event trends tracking in Userpilot. Ready to dive in?

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Userpilot

MAY 15, 2024

Appcues is a digital adoption platform offering a two-way integration with Amplitude to sync event data and use Amplitude analytics for user segmentation. Airship is a customer engagement platform that uses Amplitude analytics to segment users for personalized messaging across channels. Book the demo to learn more!

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Userpilot

OCTOBER 15, 2021

In this blog post, I'll take you through the different types of product launch announcement emails, the product launch email sequence best practices to keep in mind throughout the process, and some fantastic real-life examples to inspire you in your own campaign. Launch messages are all about building anticipation. Here we go.

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Product Talk

DECEMBER 13, 2023

To drill down into a specific example, if an investigator came across a dark website called “Bob’s Fentanyl Emporium,” there may be technical information that Bluestone Analytics had collected from a previous iteration of the site, such as the email address that was used to set it up. We’re really about maximizing the signal to noise ratio.

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Userpilot

AUGUST 20, 2023

There are five examples of companies applying proactive support tactics inside their product: Userpilot’s resource center has content in different formats, so users can consume it in a way that fits their learning style. For example, you can trigger contextual tooltips to introduce core features to new users during their onboarding.

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Userpilot

MAY 17, 2022

For example, this is how Asana could have tested the Goals features before building it. Show users the potential value of the new features/products, and engage them in the development process (for example, by getting them to participate in beta testing). A/B test different in-app messaging to increase engagement.

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Feedback Software User Testing Product Research Customer Feedback 98

Userpilot

DECEMBER 15, 2022

Are you looking for heat map examples to measure user behavior in different scenarios? In this blog post, we’ll be discussing 11 examples of heatmaps to understand customer engagement better and create more enticing products. Heat map examples every product manager should use. Scroll heat map example. Bug heatmaps.

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Userpilot

JUNE 27, 2022

In this article, we’ll explore everything you need to know about developer marketing, as well as best practices and examples to learn from. There are seven common channels for developer marketing: in-app guidance , in-app knowledge bases , blog posts, tech events, Stack Overflow forum, Slack, and Hacker News.

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Userpilot

MARCH 7, 2024

Outbound marketing funnel reports help organizations evaluate the impact of and refine their outbound processes, for example, cold emailing. To create funnel reports in Userpilot , you first need to define the conversion events. Userpilot allows you to create a custom event funnel. Conversion event selection.

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Userpilot

MAY 20, 2024

Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. Create targetted in-app messaging In-app messages , delivered via modals, slideouts, or banners , serve multiple purposes. Engagement tools like Userpilot enable you to target specific user segments with tailored messages.

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Userpilot

OCTOBER 20, 2023

In this guide, we’ll go over what sentiment analysis is, why you should do it, and look at 10 sentiment examples! Streamlined onboarding, lower user friction, and targeted marketing are just a few examples of sentiment analysis being applied to improve a SaaS customer journey.

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Userpilot

MARCH 12, 2024

TL;DR Userpilot Paths allows product , marketing, and customer success teams to map out all the actions users take before or after an event. Define the event starting or finishing the path. Filtering the data by segment allows you to analyze the behavior of specific user groups, for example, power users. Book the demo!

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