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Product in Practice: Mapping Business and Product Outcomes to Stand Out in the Job Search

Product Talk

Teeba shared how she applied continuous discovery ideas and frameworks to her job search. I made sure to think about both the end customer experience and the tax expert experience,” says Teeba. This one focuses on customer support within the platform. Teeba recently joined Lightspeed Commerce as a Senior Product Manager.

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Bankers Think UX Is A Joke Until They See This Digital Brand Framework For Finance

UX Planet

In an era defined by relentless innovation and unprecedented customer expectations, the nature of financial services marketing has changed. Todays customers expect financial brands to deliver deeply personalized, seamless digital experiences at every touchpoint, consistently reinforcing what they stand for.

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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

I was asked to give a ten-minute overview of my continuous discovery framework and then participated in a fireside chat where the host, Cecilie Smedstad , asked me to go deeper in a few areas. I did classic web development before there were frameworks back in the ’90s. What I saw was they were talking to customers periodically.

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Unlock Your Tech Career Potential with the Career Transition Compound Effect

People-First Product Leadership

Career Transition Compound Effect Framework At the heart of successful career transitions lies what I call the Career Transition Compound Effect (CTCE). Be Open to Adjacent Roles : Starting in CRM account management gave me invaluable customer insights to share with the product team.

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Image From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights

UX Planet

Lets explore using atomic notes gathered into the wall-to-wall exercise of affinity diagrams with exploratory research scenario as the focus. Finally, revisit and refine clusters with your team by conducting a “walk the wall” exercise, gathering input from teammates who have worked on the data.

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398: Why customer experience is part of a product manager’s responsibilities – with Natashya Narkiewicz

Product Innovation Educators

How product managers can understand their customers better than anyone else. If you have listened to me before, there is a good chance you’ve heard me say we need to fall in love with the customer’s problem, not our solution. Getting enamored with our solution can distract us from the customer experience.

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Product Discovery Basics: Everything You Need to Know

Product Talk

Good product discovery includes the customer throughout the decision-making process. Good product discovery includes the customer throughout the decision-making process. Good product discovery includes the customer throughout that process. If we are lucky, we might do some customer research at the beginning of the project.