The Product Guy

MAY 7, 2020

A PM may receive help from specialists in the organization such as Researchers, Project Managers, Product Marketing etc. As you climb the ladder, primarily the focus changes from solution and execution to strategy. A Platform PM also concerns himself with stability and safety of the platform. Specialist PM Roles.

Technical Review 398

Technical Review Product Management Product Manager Onboarding KPIs 398

Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

Data Visualization 192

Data Visualization Analytic Tools Research Software Feedback Software 192

Product Innovation Educators

OCTOBER 30, 2023

A use case is how customers use your product or service to derive value of some kind. First, I do internet research. I go out into the field with customers and see what solutions they’re using today and what problems they’re facing. It was a technological marvel. So you need to observe people.

User Testing 326

User Testing Reporting Tools Customer Experience Research Software 326

The Product Coalition

JULY 11, 2023

The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems.

Reporting Tools 113

Reporting Tools Research Software Banking Government 113

Mind the Product

FEBRUARY 7, 2017

From focus groups to customer service feedback to analytics to surveys to personal experience, product teams swim in an ocean of information coming from various functional teams. But synthesising information into insight is an art form and an exercise in restraint. But usability is not the same as user research.

Customer Feedback 84

Customer Feedback User Testing Data Visualization Customer Experience 84

Product Talk

FEBRUARY 12, 2020

We then jammed those models into our platform so that customers could access the outputs in many ways.” Asking the customer to use a service that makes decisions for them means asking them to trust you. Asking the customer to use a service that makes decisions for them means asking them to trust you. Tweet This.

Product Research 271

Product Research Data Visualization User Testing Research Software 271

The Product Coalition

AUGUST 11, 2022

The full-fledged introduction of AI systems in the field of law is hampered by a number of technical difficulties. However, most of them can be solved by optimizing existing algorithms or developing alternative technical solutions. an authoritative researcher and professor of philosophy and ethics at the University of Chicago?—?this

Reporting Tools 146

Reporting Tools Research Software Technical Advisors Framework 146

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? Why is Having Customer Feedback Software Important?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way. At all of them, I start understanding the current state of Product Management.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? Today, we’re careening between a bloated set of apps that are time-consuming at best and unreliable at worst. It’s a bold gambit, but if anyone can pull it off, Daniel can.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Alchemer Mobile

MARCH 26, 2021

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Fifty-one percent of consumers say they expect companies to ask for their feedback, and that number is even higher for consumers who prefer to leave feedback in-app ( 64% ). So, we won’t waste your time.

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

Intercom, Inc.

MAY 16, 2022

When we want to discuss problems, imagine new ideas, and brainstorm solutions, it’s best to bring people together – whether in person or virtually. Too often, a discussion can become unfocused, brainstormed solutions end up scattered and lacking direction, or the session devolves into a competition of who can assert their ideas louder.

Workshop 245

Workshop Feedback Software Research Software Reporting Tools 245

Userpilot

MAY 29, 2024

Whether you're an aspiring entrepreneur, a seasoned product manager, a UX designer , or simply curious about the process, this guide will walk you through the essential steps, best practices, and tools you need to create successful products. Design a product in 7 steps: Carry out market research and generate ideas to help you stand out.

Data Visualization 105

Data Visualization Feedback Software Research Software Analytic Tools 105

Product Talk

SEPTEMBER 6, 2023

I had a lot of fun during this open and candid discussion and I thought Product Talk readers might want to check it out, especially if you’re in a leadership role and you have a product team or teams reporting to you. How do we get our teams access to the right tools to quickly test assumptions? Can we get access to the right tools?

Product Research 321

Product Research User Testing Research Software Feedback Software 321

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. If your AI journey has already been successful, then it’s time to harness the power of new tools for an even broader impact. Why Accelerate Now?

Generative AI 146

Generative AI Customer Communications Technical Review Reporting Tools 146

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. Tell me a little bit about your team structure: how many teams, who’s on it, who reports to you? All product managers report to me, and we have five product teams up and running. Stephanie: Absolutely.

Product Research 311

Product Research User Testing Data Visualization Research Software 311

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Google Material Design, she shares how research was initially used in development, where the research practice is today, and where it’s going.

User Testing 135

User Testing Research Software Data Visualization Product Research 135

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Product Talk

SEPTEMBER 4, 2024

We’ll learn about how they started rolling out the product trio model at Botify, some of the tools and tactics they’ve developed to guide their work, and what they’ve observed from the research they’ve conducted with other product leaders and trios. Going through this exercise also revealed that some tasks are in between roles.

Product Research 264

Product Research Onboarding KPIs CTO Coach Research Software 264

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

Product Management 201

Product Management Product Manager Reporting Tools Research Software 201

The Product Coalition

JANUARY 26, 2024

Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all.

User Testing 144

User Testing Product Research Research Software Data Visualization 144

The Product Coalition

NOVEMBER 23, 2021

Step One: Do Niche and Product Research When selling products, it is important to have a complete plan of action. This full guide will inform you of the exact steps you need to take for product research. While you might not need much money, research often has you returning to the drawing board. Amazon Keyword Research Tools ?—?There

Branding 158

Branding Data Visualization Analytic Tools Reporting Tools 158

Userpilot

FEBRUARY 2, 2022

Perhaps the most common app onboarding design problem is trying to build your entire onboarding process from scratch. It’s much smarter to study app onboarding best practices and work with onboarding software that will massively reduce your labor time. What is app onboarding? Book a Userpilot demo today!

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98

Userpilot

JULY 14, 2024

While a bachelor’s degree in a relevant field like computer science, information systems, or statistics is often preferred, it’s not always a strict requirement. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Most recommended customer feedback software.

Feedback Software 119

Feedback Software User Testing Customer Feedback Product Research 119

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. Still, there is no magic tool that works for everybody and helps in every situation. this end, there are quite a few tools that can help.

Research Software 83

Research Software Feedback Software Reporting Tools Onboarding KPIs 83

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Research in the Beginning. The Growth of the Research Practice. Research in Material Design Today.

User Testing 110

User Testing Research Software Data Visualization Product Research 110

Userpilot

JULY 9, 2024

The 4 P’s of customer experience are engaged and empowered people (your teams), efficient processes , customizable and user-friendly products , and places (websites, web, and mobile apps) that collectively contribute to exceptional service delivery. What are the 4 P’s of customer experience?

Customer Experience 111

Customer Experience User Testing Research Software Analytic Tools 111

The Product Coalition

DECEMBER 10, 2019

When do people report bugs? The second reason was that we had the right type of data available, since our tool helps teams report and fix bugs. Long story short, we decided to learn more about the way software development teams approach the bug reporting process. Here’s what we found. Turns out?—?not not really.

Reporting Tools 87

Reporting Tools Data Visualization Research Software Software Review 87

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. Instead, it’s an ongoing exercise to capture relevant differences between your customers.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

UX Planet

SEPTEMBER 3, 2024

Qualitative user research is a powerful approach for uncovering these deeper insights, focusing on the “why” and “how” behind user behaviours. Unlike quantitative research, which deals with numerical data and statistics, qualitative research delves into non-numerical insights to reveal the underlying reasons behind user actions.

User Testing 96

User Testing Research Software Product Research Data Visualization 96

Mind the Product

JANUARY 4, 2018

Research has shown that they are less influenced by advertising than other generations, so companies have been struggling to engage with them. Find the user’s pain points with existing solutions, and figure out the deep root of the problems. Create a solution that will lead to real-life results. Millennials have a “digital DNA”.

User Testing 158

User Testing Customer Experience User Experience Customer Feedback 158

Userpilot

JANUARY 20, 2024

Next, conduct further research, run experiments , and dig deeper into issues to validate or refute the hypotheses. Once a hypothesis is proven right, generate solution ideas and prioritize them in terms of impact and technical feasibility. Finally, implement the solutions and monitor their impact. Heatmap analysis in Userpilot.

Feedback Software 116

Feedback Software Analytic Tools Research Software User Testing 116

Product Innovation Educators

JANUARY 29, 2024

For the past fourteen years, Dr. Anhalt has been working clinically with executives, founders, and tech employees and has conducted extensive research with prominent psychologists and entrepreneurs about how leaders can improve their emotional fitness. ” Out of this research came the seven traits of emotional fitness.

Leadership 269

Leadership Product Research Product Management Product Manager 269

Mind the Product

FEBRUARY 1, 2018

Tuesday : create competing solutions to the problem. The purpose of Day 1 is to identify a problem you want to solve, which you do through customer empathy-based research. Day 2: Create Competing Solutions to the Problem. Team members work on their own for this sketching exercise. Thursday : build a realistic prototype.

User Testing 156

User Testing Research Software Analytic Tools Product Research 156

The Product Coalition

MAY 20, 2020

We are wired by nature to think about solutions. Our ears are rather tuned to hear solutions or hints of problems at most. Example: Project manager prepares a project utilization report Delivery manager at a bespoke software development company prepares a report of how many man-days have been utilized on a project for a given client.

Reporting Tools 134

Reporting Tools Customer Feedback Customer Experience Data Visualization 134