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Retailers. Don’t just collect feedback. Act on it!

Alchemer Mobile

In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Heres how to take insights from customer feedback and turn them into results.

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Breaking the Silos: How Product and Engineering Build Better Together

Productside

Clear feedback loops. The PM Role: Strategic, Not Administrative In one of the most eye-opening moments of the episode, Guy shares how an internal platform team once assumed they didnt need product management. Guy applies it to team structure, workflows, and even workplace policies. But thats not true. Clear goals.

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Top 10 Customer Analytics Platforms for Product and Growth Teams

Userpilot

The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. With a reliable analytics solution , you wont miss critical signals or overlook game-changing insights that could increase product adoption.

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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

The smartphone app has become the front line of financial competition. Any banking app that feels generic, uninspired or offers little real value is already lagging behind. Because todays users wont waittheres always a smarter, faster and more useful app waiting to take itsplace. Amazon reshaped retail with customerfocus.

Finance 96
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The Customer Service Gap Model

BrainMates

One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery. Regular customer feedback loops, user testing, and post-launch reviews are crucial.

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Creating effective customer feedback loops for product teams

Roadmunk

Tight and continuous feedback loops with real customers is common in great products. Yeah, we all know feedback will forever be critical to product orgs, but how feedback is ‘looped’ to product teams is just as integral. So how do you transfer feedback to your product team in a “tight and continuous” manner?

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Customer-Led Growth: What Is It and How To Implement a Customer-Led Strategy in SaaS?

Userpilot

Why should you adopt a customer-led growth strategy in your SaaS? In this article, we’ll be discussing the customer-led growth strategy, why it is so effective, and how you can implement it in SaaS companies. Five steps to implementing the customer-led strategy in SaaS companies. Let’s begin! What is customer-led growth?