UX Planet

JUNE 30, 2025

Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback. These examples illustrate the global trend: AI is enabling higher engagement on digital platforms and scaling up customer support without sacrificing quality. At the same time, a J.D.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

Arkenea

AUGUST 23, 2024

Wali Khan, a healthcare technology leader with over two decades of experience enabling business capabilities through the development of innovative software products and solutions talks about the role of AI in current and future projects, what it takes to be a successful CTO in the healthcare sector and more.

Analytic Tools 52

Analytic Tools Feedback Software Artificial Inteligence Fractional CTO 52

Userpilot

AUGUST 17, 2024

Digital transformations often fail due to unclear vision and outdated methods, not team adoption or tech implementation issues. Successful product teams use it to make better-informed decisions, turn customer feedback into actionable ideas, and create better resources to support and engage customers effectively. Want to learn more?

Data Visualization 104

Data Visualization Product Research Weak Development Team Analytic Tools 104

Usersnap

JANUARY 12, 2022

In short, the CPO oversees all aspects of a product’s vision, design, and development. They are essential in creating a robust and helpful product that fills a void in the market while addressing customer feedback. However, their (and all product team members’) superpowers and role in SaaS growth is invaluable!

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

The Product Coalition

OCTOBER 27, 2020

It will only take 5 minutes of their time–and then analyze their feedback. Consequently, many consultants responded to the increasing demand for agile practitioners, particularly from corporate organizations, by rebranding themselves. And the damage is tainting the reputation of a great way to build software in complex environments.

Agile 141

Agile Fractional CTO User Testing Product Research 141

Mind the Product

MAY 29, 2018

Prior to Benchmark, Sarah was a Partner at Greylock Partners, and a Product Lead for search, recommendations, machine vision, and pin quality at Pinterest. Nir is also an active investor in habit-forming technologies. Dan Olsen, Author and Consultant. She speaks worldwide about humanity, teamwork, and the journey to excellence.

Technical Cofounder 96

Technical Cofounder Fractional CTO CTO Coach User Testing 96

Arkenea

AUGUST 22, 2024

Wali Khan, a healthcare technology leader with over two decades of experience enabling business capabilities through the development of innovative software products and solutions talks about the role of AI in current and future projects, what it takes to be a successful CTO in the healthcare sector and more.

Analytic Tools 40

Analytic Tools Feedback Software Artificial Inteligence Fractional CTO 40

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens.

Reporting Tools 118

Reporting Tools Feedback Software Technical Review Research Software 118

Bain Public

MAY 29, 2020

The right mentoring and coaching support facilitates a startup’s transformation and enables roadmap planning and execution, without straying from the ultimate vision and goal. They determine the vision and build a roadmap that will lead their team on a path to achieving goals. In fact, 83.9% MAIN: Developing Entrepreneurship in Quebec.

CTO Coach 52

CTO Coach Startups Research Software Feedback Software 52

Mixpanel

MARCH 7, 2021

Getting that feedback is invaluable in shaping opinions, planning projects, and presenting strategy to management.” “I’m currently the founder of LevelUp, a startup aiming to revolutionize mentorship by creating a platform connecting women mentors and mentees based on role, industry, career interests, and goals.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Gainsight

JUNE 10, 2021

Building Programs That Drive Adoption at Scale: KC Duggan, Director of Revenue Systems at MINDBODY, JT Eborn MBA of PMP Instructure, Melissa Allen the Sr. Next, is the backbone of your CS operations: access to accurate data, consistent processes, the right tech stack, and a feedback loop. Lastly, access progress and give feedback.

Feedback Software 52

Feedback Software Research Software User Testing Onboarding KPIs 52

Gainsight

AUGUST 26, 2022

And for the next two days, we saw that not only do other SaaS executives agree, but they also have implemented processes to make the collaboration successful. . Geoffrey Moore , author and consultant, explained that SaaS companies have matured beyond simply developing product features to developing product experiences.

Feedback Software 52

Feedback Software Customer Experience Fractional CTO Customer Feedback 52

BrainMates

APRIL 30, 2018

The panellists were: Mark Cohen, CTO at Domain. Clive Lam, Consultant Product Manager at Brainmates. This new idea is going to leverage artificial intelligence to better serve B2B customers with targeted advertising solutions to end customers, or real people out on the street. Marie Kellett, former CPO eftpos.

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40

Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) Today’s AI hype sounds a lot like yesterday’s crypto hype; and crypto turned out to be a steaming pile of crap, a solution looking for a non-criminal problem to solve. One factor, I think, is Crypto Rash.

Artificial Inteligence 8

Artificial Inteligence CTO Coach Fractional CTO ChatGPT 8

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software Product Research User Testing 40

UX Planet

MARCH 9, 2025

Context & Problem Statement Market Gap: Enterprises waste 40% of IT budgets on mismatched solutions due to fragmented procurement processes (Gartner, 2024). Users face decision fatigue when navigating siloed service catalogs and lack the tools to align technical specs with financial constraints. Heres what wefound!

Research Software 69

Research Software Feedback Software Data Visualization Customer Experience 69