Folding Burritos

FEBRUARY 13, 2018

This post is about making these ideas concrete through a set of guidelines, templates, and JIRA+Excel tips so you can create effective status and progress reports quickly, have less meetings , and get out of the building , which is where you need to be. Templates and tips for less status meetings. Progress / Status.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Roman Pichler

APRIL 7, 2025

Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2] 2] Market Research AI-based tools can discover user and customer trends using predictive analytics.

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Product Strategy User Testing Data Visualization Strategy 193

Product Talk

MAY 4, 2022

Similarly, the opportunity solution tree can be an incredibly powerful tool for keeping track of your desired outcome , the opportunities you learn about during discovery, the solutions you’re considering for each opportunity, and the experiments you’ll run to assess your ideas. Tweet This.

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Research Software Feedback Software Product Research Data Visualization 289

Productside

MARCH 3, 2025

In our latest Productside webinar, Becoming an Effective Product Management Leader , Principal Consultants Roger Snyder and Kenny Kranseler delivered a no-nonsense roadmap for new leaders who want to nail their first 90 days (and beyond) and get the tools on how to become a product management leadereffectively. Roger : Absolutely.

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Product Research Feedback Software Product Management Product Manager 177

Roman Pichler

APRIL 5, 2022

Be clear on the reason why the meeting is needed. What’s the meeting about? Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Carefully consider who should participate in the meeting to achieve the objective you have set. 1 Set an Objective.

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Product Management Product Manager Weak Development Team User Testing 313

Product Innovation Educators

JANUARY 4, 2021

Insights on roadmaps, metrics, OKRs, and more for product managers. Chief Product Officers (CPOs) have many responsibilities, such as mentoring product managers, defining product strategy, leveraging cross-functional resources, developing products to meet an expected schedule, and more. 5:42] How do you use roadmaps?

Feedback Software 277

Feedback Software Data Visualization Customer Feedback Customer Experience 277

Alchemer Mobile

AUGUST 26, 2021

Your customers are already on their phones – meet them where they’re at through in-app feedback collection. This eliminates the amount of steps customers have to take to give you feedback, which further increases the number of people willing to give you that feedback. Examples of in-app feedback collection.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Product Talk

OCTOBER 2, 2024

For today’s Tools of the Trade , we caught up with Yury Oleynik , the VP of Product Management at HiveMQ , who has managed to make continuous interviewing a reality on his team. Yury shares a few of the tactics his team tried to automate recruiting before they came across the tool they’re currently using, Orbital.

Feedback Software 276

Feedback Software Customer Experience Data Visualization User Testing 276

Alchemer Mobile

NOVEMBER 21, 2022

Gathering and implementing mobile customer feedback is the best way to truly understand how you can improve your mobile experience, but approaching your feedback strategy can be tougher than it seems. In this post we are talking about all things mobile customer feedback: . The importance of gathering mobile customer feedback.

Customer Feedback 244

Customer Feedback User Testing Feedback Software Product Research 244

Alchemer Mobile

APRIL 14, 2022

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. Summary of Media Apps in 2021. News apps (global news networks, newspapers, etc.). Data included: Ratings and reviews.

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Alchemer Mobile

JANUARY 26, 2021

The key to understanding your customers lies in meeting them where they are. Here are five tips to reassess your digital experience, meet customers where they are, and turn the channel into an actionable listening tool. And the best way to truly understand customer goals is to listen to feedback, which leads us to… 2.

User Testing 246

User Testing Customer Feedback Customer Experience Feedback Software 246

The Product Guy

MARCH 4, 2025

Your team is following the roadmap. You’re gathering customer feedback, hitting your OKRs, and tracking every metric imaginable. The Broken Playbook For years, product managers have been told that success comes from mastering a core set of tools and practices. Roadmaps provide alignment. Metrics offer clarity.

Customer Feedback 150

Customer Feedback Product Management Product Manager Feedback Software 150

Alchemer Mobile

JUNE 16, 2022

At the end of the day, many customers feel that providing feedback is simply too cumbersome, too time-consuming, and too difficult. For mobile app customers, providing mobile feedback tends to involve navigating to a difficult-to-find support center or responding to an email buried in their spam inbox.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Alchemer Mobile

JULY 29, 2021

Product feedback is the ideal way to hear from specific customers and understand their needs before they move to one of your competitors. Proactively gathering feedback allows you to quickly identify and solve their pain points. Here’s how to better collect and act on product feedback from your customers.

Feedback Software 246

Feedback Software User Testing Customer Feedback Research Software 246

Productside

APRIL 2, 2025

Its a technique borrowed from the world of film and designbut it might just be the most underrated tool in a product managers toolbox. But instead of telling a clear, compelling story, they send out a spec or share a roadmap deckand hope it gets read. Tom put it this way: A storyboard is worth a thousand meetings.

Data Visualization 177

Data Visualization User Testing Product Research Reporting Tools 177

Userpilot

APRIL 16, 2025

When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. What is the purpose of feedback repositories?

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144

Alchemer Mobile

DECEMBER 21, 2022

Then show the importance of targeting your customers with mobile surveys, and provide tips on how to effectively use them to drive mobile customer engagement and feedback. Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Let’s jump right in. Demographic factors.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Roman Pichler

FEBRUARY 14, 2023

It achieves this by using sprints to create product increments, collecting feedback from users and stakeholders, and adapting the product with the insights gained. [1] It achieves this by using sprints to create product increments, collecting feedback from users and stakeholders, and adapting the product with the insights gained. [1]

Product Research 382

Product Research Feedback Software Research Software User Testing 382

Roman Pichler

JULY 8, 2024

To achieve this, perform a stakeholder analysis using a tool like the Power-Interest Grid shown in Figure 1. [2] The individuals whose buy-in to strategy and roadmap decisions is crucial are the players: They are interested in your product, as they, for example, will have to market and sell it.

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Product Talk

MARCH 6, 2024

For today’s Tools of the Trade , we caught up with Leann Schneider , Product Manager at Plum. Teresa sat down with Leann to record a video so Leann could walk through what Pendo’s tool looks like and how it works. Meet Leann Schneider: Our Discovery Champion from Plum Teresa Torres: Hi, everybody. Leann, welcome. Leann: Yes.

Feedback Software 302

Feedback Software User Testing Customer Feedback Customer Experience 302

UX Planet

JANUARY 22, 2025

How can financial brands meet these expectations? But in a fully digital ecosystem, these old touchstones fade, because customers today form their perceptions of a financial institution based on an apps interface, an online support chat or a well-timed push notification.

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Reporting Tools Feedback Software Finance Branding 98

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Strategy first, technology second. Customer support is more business-critical than ever.

Technical Review 250

Technical Review Feedback Software Analytic Tools Reporting Tools 250

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. neither the product nor roadmap are ever static. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. other than the objectives ?—?neither

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

The Product Guy

MARCH 14, 2017

You can ask me to change the color somewhere or put a button on a screen, and I will probably do that, but I really like to get challenging problems where I can do my research build prototypes, do user tests, and come up with a solution that will raise our product to the next level. Designers can help product people a lot.

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User Testing Research Software Feedback Software Data Visualization 304

Alchemer Mobile

SEPTEMBER 30, 2021

What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? What have been your favorite ways to connect and get feedback from your customers? Meet our product management experts. Previously, he has worked for SaaS companies such as Dropbox and Apptimize.

Feedback Software 262

Feedback Software Product Management Product Manager Data Visualization 262

Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

The Product Guy

NOVEMBER 21, 2018

A Customer Advisory Board (CAB) is a strategic source of feedback from people that have already purchased your product or may in the future. Identify needs that are not yet met and use this to inform your product roadmap. Get early feedback on UX efforts and how they attempt to solve customer needs. Market knowledge.

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User Testing Customer Experience Customer Feedback Product Research 348

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. That’s when I realized there was a need for a tool that can bring cross-functional teams together. [6:52]

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

Roman Pichler

SEPTEMBER 11, 2023

This includes a sound understanding of the market, the user and customer needs, and the competition as well as solid product management skills such as the ability to develop an effective product strategy and an actionable product roadmap (as I explain in more detail in the article The T-Shaped Product Professional ).

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Reporting Tools User Testing Customer Experience Product Research 385

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. Incorporate customer feedback directly into your product roadmap.

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way. I review strategies and roadmaps. At all of them, I start understanding the current state of Product Management.

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Weak Development Team Product Research Research Software Feedback Software 250

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. A strong CX program, especially on digital platforms, is now a competitive must-have, with CX acting as a key driver of customer loyalty, and profitability through retention and referrals.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

Alchemer Mobile

AUGUST 5, 2020

While we saw DAU (daily active users) stay pretty consistent for traditional banking apps since the pandemic hit, it spiked for budgeting apps and other mobile-first brands. If you’re one of these brands, I have a question for you: What are you doing to meet your customers where they’re at and collect their feedback?

User Testing 246

User Testing Customer Feedback Finance Feedback Software 246

Roman Pichler

APRIL 13, 2021

Then take into account the product goals on the product roadmap to discover additional KPIs. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. To determine the former, I might choose user feedback, net promoter score (NPS), and referral rate as the key performance indicators.

Feedback Software 280

Feedback Software Analytic Tools Data Visualization Research Software 280

The Product Guy

JUNE 15, 2017

Whether it’s your plans (roadmap), feedback you’ve heard from users, product usage data (analytics), or posing questions — getting what you’re doing and thinking in front of a cross-departmental audience will provide you with input that helps you make better decisions and will help align others with the goals you’re looking to achieve.

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User Testing Feedback Software Customer Feedback Research Software 292