Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

FEBRUARY 26, 2023

Looking for some great customer retention survey questions to include in your feedback form? Customer retention surveys are the lens through which you can see how people are feeling about your brand. Trigger customer surveys contextually when it makes sense in the user journey. What is a customer retention survey?

Product Research 90

Product Research User Testing Feedback Software Customer Experience 90

Usersnap

FEBRUARY 23, 2022

Every SaaS company, whether B2B or not, looks to get more intimately connected with their customers’ needs and pains to grow. In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. Which one wouldn’t?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. First, you need to research your audience and the available framework options. This means collecting feedback data to measure customer satisfaction. Choosing the right framework requires a bit of effort from you.

Feedback Software 86

Feedback Software Research Software Analytic Tools Product Research 86

Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! A user persona survey template is a pre-built questionnaire you can create, designed to elicit information from your target audience.

User Testing 81

User Testing Research Software Customer Feedback Feedback Software 81

Userpilot

MAY 1, 2024

In most SaaS companies, the product management team includes product managers, product marketers , and UX designers. Collect feedback, track product usage data, and iterate. Which team owns product experience in the software industry? Define clear goals and metrics based on the data you collected. Book a demo to find out more.

Customer Experience 78

Customer Experience Feedback Software Analytic Tools Product Research 78

Userpilot

APRIL 6, 2023

After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies. To avoid falling into the trap, set clear and realistic objectives that are aligned with the product vision.

Feedback Software 83

Feedback Software Analytic Tools Research Software User Testing 83

Userpilot

JANUARY 14, 2023

Successful SaaS products satisfy user needs and realize organizational business goals. To build successful products, make sure to align the product strategy with the product vision. Once the update or feature is out, announce it using multiple channels like in-app communications or email. What is product success in SaaS?

Feedback Software 86

Feedback Software Research Software Product Research User Testing 86

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

FEBRUARY 24, 2023

If you’re wondering how to create a feedback loop in your product, you’re in the right place! In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. Let’s get right to it! Want to see how?

Product Research 91

Product Research Feedback Loop Feedback Software User Testing 91

Userpilot

MARCH 13, 2023

Any savvy SaaS owner or product manager should have a roster of product survey questions to draw from when gathering valuable data. In this article, we’re going to set you up for success with a whopping 20 ideas to draw from and use in your own SaaS. What better way to gather customer feedback ?

Product Research 83

Product Research Customer Feedback User Testing Customer Experience 83

Usersnap

SEPTEMBER 29, 2022

Competitive analysis of current market offerings absolutely helps your SaaS company. However it isn’t the only thing, and perhaps a quite overrated approach to achieving SaaS growth. You need to collect customer feedback , prioritize roadmaps , and ship features and products that offer a brilliant user experience.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

NOVEMBER 23, 2023

They lack vision and lead nowhere. Strategic value is about aligning features with the company’s vision and long-term goals. It should also give you tools to measure progress. Instead of using data and evidence, many teams rely solely on solutions and untested assumptions. Ready to dive in to learn more?

Feedback Software 83

Feedback Software Analytic Tools Product Research User Testing 83

Ronke PM

APRIL 11, 2024

Table of Contents What is Customer Feedback? Why is Customer Feedback Important? Types of Customer Feedback Final Thoughts Customer feedback provides cross-functional teams with confirmation that they are on the right path, which leads to the development of products that bring value to customers.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. We'll take you through idea generation, market research, defining a minimum viable product, building new features, managing the launch, and beyond. The next phase is to gather feedback on your MVP. Ready to get started?

User Testing 87

User Testing Feedback Software Research Software Product Research 87

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. They are created through extensive user research and represent the various target users for whom the product is being designed. The challenge?

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

AUGUST 16, 2022

A goal-setting framework is a system that offers structured, step-by-step guides on how to establish goals and attain them. They develop a sense of purpose and can get some self-feedback from the results of their work. 10 goal-setting frameworks to set goals for your SaaS. Get a minimum of Y responses to the NPS survey.

Feedback Software 89

Feedback Software Research Software Framework User Testing 89

Userpilot

APRIL 8, 2021

Especially if your SaaS company originated as (or still is!) Sometimes accruing UX debt is the only way to go: when time-to-market is of the essence, you have to launch quickly with limited resources to stay competitive: “We are not here to craft the perfect UX, but survive in the SaaS space first.”. Let’s dive in! In a hurry?

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. The best way to know your customers is through feedback. How to use technology to create something. Use it to make better product decisions.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

OCTOBER 21, 2022

Product managers carry out market research, lead product discovery , oversee the development teams as they are working on the solutions, and coordinate the product launch. Ensure alignment between the product vision and product strategy on one hand, and the business objectives on the other. 16 Product Management Best Practices.

Feedback Software 62

Feedback Software Analytic Tools Research Software User Testing 62

Userpilot

SEPTEMBER 10, 2022

To start with product differentiation, you need to conduct market and user research. With Userpilot , you can collect user feedback and track engagement to improve quality. However, in SaaS, if you play your cards well, you may be able to charge more for your product. It is easy for a user to rank products using such criteria.

Differentiation 90

Differentiation Feedback Software Research Software User Testing 90

Userpilot

DECEMBER 15, 2023

Use a range of techniques and tools, like interviews, surveys , and product analysis to collect diverse user data to inform screening. In addition, carry out market research to assess the competitive landscape and identify market gaps. Common examples include market demand, customer willingness to pay , or scalability.

Data Visualization 87

Data Visualization Product Research User Testing Analytic Tools 87

Generation Focus

DECEMBER 6, 2021

At Generation Focus, we are passionate about contributing to research in the accessibility space. Conducting research with individuals with accessibility needs helps ensure that products will be usable and accessible for all types of people. Inclusive research begins with inclusive recruitment. Keep it Human-Centered. ,

Research Software 113

Research Software Product Research User Testing Feedback Software 113

Userpilot

APRIL 8, 2022

Hint: it starts with user feedback. Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. Prowly collected feedback and found that the feature that helped them grow was a media database.

User Testing 89

User Testing Feedback Software Research Software Product Marketing 89

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

Userpilot

FEBRUARY 4, 2023

Need an example of strategic initiatives so you can implement them in your SaaS business? In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. A strategic initiative is what can help your company achieve its long-term vision.

Feedback Software 85

Feedback Software Analytic Tools Research Software Product Research 85

Userpilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. User personas , which target the person using your app, are designed to represent your users’ JTBDs, responsibilities, and goals.

Research Software 85

Research Software User Testing Analytic Tools Feedback Software 85

Generation Focus

DECEMBER 6, 2021

At Generation Focus, we find it especially meaningful to contribute to research in the accessibility space – that is, research that helps make products more accessible and user-friendly for users with varying impairments, including vision, motor, and cognitive conditions. Inclusive research begins with inclusive recruitment.

Research Software 96

Research Software Product Research User Testing Feedback Software 96

Userpilot

OCTOBER 16, 2022

In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS. Start with comprehensive user research to thoroughly understand your customers’ needs. Want to collect user feedback to build products that delight?

User Testing 92

User Testing Feedback Software Research Software Customer Experience 92

Userpilot

MAY 26, 2021

Love it or hate it, one thing is clear: product onboarding is an important driver of activation and retention in SaaS businesses. Allow us to walk you through the product onboarding best practices that we’ve learned through working with hundreds of SaaS businesses. Create an Onboarding Survey. Reduce Sign-up Friction.

Research Software 52

Research Software Feedback Software Onboarding KPIs Product Research 52

Userpilot

MAY 21, 2023

New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. Before developing a new feature, make sure it’s in line with your product vision. For feature or product announcements, use multiple channels, like in-app messaging , emails, social media, or blogs.

Onboarding KPIs 71

Onboarding KPIs Feedback Software User Testing Product Research 71

Userpilot

SEPTEMBER 14, 2023

Their responsibilities include product discovery, developing product vision, prioritization , roadmapping , analyzing product performance and its iterative development, and leading the product team. Marketers can help product teams with competitive analysis and market research so that the product achieves the product-market fit.

Product Research 78

Product Research User Testing Research Software Feedback Software 78

Userpilot

NOVEMBER 19, 2022

During the prelaunch stage, their task is to carry out market and customer research. To achieve that they use a range of techniques, like review research, user interviews, feedback , or product usage tracking. On the one hand, they deal with market research and messaging just like the marketing team. Want to see how?

Data Visualization 91

Data Visualization User Testing Research Software Feedback Software 91

Userpilot

JANUARY 26, 2023

We also look at a few excellent examples of inclusive product design in SaaS. Universal design aims to create one solution that would work for the largest user group possible without any adjustments. Test your assumptions about user needs with beta and usability testing and collect user feedback to understand their pain points better.

Product Research 89

Product Research Feedback Software Research Software User Testing 89

Userpilot

JULY 20, 2022

House of Quality is a common tool used for that. There are tools and techniques for collecting qualitative and quantitative Voice of the Customer data in SaaS: Quantitative data can come from in-app surveys , like CES, Customer Effort Score , the Customer Satisfaction Score (CSAT), or feature surveys.

User Testing 94

User Testing Feedback Software Customer Feedback Customer Experience 94