ProductPlan

FEBRUARY 9, 2024

Sticking to inflexible annual planning cycles can introduce significant challenges in the era of rapid technological advancements. The static nature of traditional product planning cycles fails to consider quickly-improving technologies and unforeseen changes in the market. Firstly, you want to review your product vision.

Data Visualization 99

Data Visualization Customer Feedback Feedback Software Analytic Tools 99

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 77

Analytic Tools Feedback Software Reporting Tools Data Visualization 77

Gainsight

JANUARY 17, 2020

There is no shortage of feedback these days. When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole. Chris Chumley.

User Testing 117

User Testing Customer Feedback Feedback Software Customer Experience 117

ProductPlan

JANUARY 18, 2023

At the same time, you can share your current thinking with them and solicit their feedback. Connect to the company vision Annual planning provides an opportunity to take a beat and ensure that each product and the company are still moving in the same direction. Start by looking at the output from that process. What worked? What didn’t?

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Webinar Customer Experience User Testing Roadmap 52

Userpilot

JANUARY 26, 2023

We also look at a few excellent examples of inclusive product design in SaaS. Universal design aims to create one solution that would work for the largest user group possible without any adjustments. Test your assumptions about user needs with beta and usability testing and collect user feedback to understand their pain points better.

Product Research 94

Product Research Feedback Software Research Software User Testing 94

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Using product tour software is a better decision. The best product tour software on the market is Userpilot.

Analytic Tools 87

Analytic Tools Feedback Software Onboarding KPIs Software Review 87

Userpilot

SEPTEMBER 29, 2022

Hyper- personalize in-app communication and customer experiences. Use gamification to increase in-app engagement. Track product usage and in-app customer behavior to glean valuable insights. Collect customer feedback at multiple touchpoints and act on it. Host virtual customer engagement events such as webinars.

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS. The term was originally coined in the 2010s for self-serve SaaS businesses.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JULY 31, 2023

Product managers should primarily be focused on the product itself – the roadmap, vision, and execution – while product marketing managers ’ main area of focus should be on product positioning and the go-to-market strategy. Product managers are responsible for the overall vision and strategic oversight of a product.

Product Marketing 86

Product Marketing Onboarding KPIs User Testing Marketing 86

Agile Velocity

MAY 14, 2020

They are key inputs for your business and technology discussions around WHAT to work on. They are measurable outcomes – goal posts – that provide feedback on HOW your initiatives are doing. It’s more than “Training, Titles, Ceremonies, and Tools.”. From organizational silos to legacy technology. The big WHY.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. Here’s the transcription from the webinar… This is really summed up in one line?—?

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

The Product Manager Coach Blog

SEPTEMBER 5, 2023

In the world of product management, where technical acumen, strategic vision, and people skills intersect, there’s an often underutilized asset that many PMs overlook: the power of networking. Every connection you make is a potential solution to a problem you haven’t encountered yet. But passion needs a voice.

Research Software 52

Research Software Feedback Software User Testing Product Management 52

Userpilot

JULY 9, 2023

Regularly collecting and analyzing customer feedback is essential for monitoring usability and identifying areas for improvement. By embedding different content types, such as video tutorials or webinars , you will cater to users with different learning preferences. In-app survey built in Userpilot. Rinse and repeat.

User Testing 77

User Testing Product Research Customer Experience User Experience 77

ProductPlan

JUNE 8, 2021

Customer feedback—A door into what’s happening and the trends and evolution in the market. Is your solution meaningful to the customer or the business? The real test is how much they’re willing to pay for it, which truly shows how much they value the solution. Ideation & validation—Uncovers more meaning. Meaningful.

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Product Research User Testing Research Software Feedback Software 97

Gainsight

OCTOBER 17, 2023

Data from customer feedback, support calls, surveys, or other relevant sources will help you understand where your customers currently stand and, most importantly, what your academy needs to look like for them to find it valuable. Instead, see what you already have—think of existing help articles, decks, and webinars. And that’s fine.

Feedback Software 52

Feedback Software User Friction Education ChatGPT 52

Userpilot

OCTOBER 29, 2020

– speaking of adoption: As you can see, there’s more to the role then post-signup in-app marketing. Having talked to 10+ Product Marketers in different SaaS companies, I noticed that the responsibilities of product marketers vary greatly depending on how product-led the companies they work for are.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 97

Userzoom

MARCH 27, 2018

The web is inherently visual so you probably want to have some participants with visual disabilities – blind, low vision, color blind, etc. The broad categories of disabilities are: Vision (blindness, low vision, color blindness). not all vision impaired users are blind). Hearing (deaf or hard of hearing).

User Testing 73

User Testing Product Research Research Software Feedback Software 73

Tyner Blain

NOVEMBER 1, 2023

Leading indicators are proxy variables which provide rapid feedback when economic measures are delayed. The final two sections in the problem statement template , The Impact of Which is… , and The Benefits of a Solution are… must use the same measure – a common denomination. The following dives into the reasons why this matters.

Feedback Software 64

Feedback Software Customer Feedback Customer Experience User Testing 64

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up. Putting Customers First.

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

Userpilot

JANUARY 17, 2024

Scaling SaaS is not for the faint of heart. This guide explores 15 practical strategies you can adopt when scaling your SaaS business. TL;DR Scaling SaaS refers to the capacity of a business to grow without compromising performance and quality. Take advantage of AI and customer feedback tools to improve customer satisfaction.

Feedback Software 94

Feedback Software Research Software Analytic Tools User Testing 94

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up. Putting Customers First.

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

Revulytics

OCTOBER 30, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. So where do we start?

Reporting Tools 59

Reporting Tools Feedback Software Customer Experience Data Visualization 59

Gainsight

AUGUST 31, 2020

We will share the lessons here but also encourage you to sign up for the live webinar series here. . It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. Some of you may have heard of the Peloton Cycle. ” .

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. When should we use analytics?

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Userpilot

APRIL 30, 2024

Growth marketing is essential for SaaS businesses to build lasting customer relationships , adapt quickly to market shifts, and drive consistent revenue. Checklists are a powerful onboarding tool. Use in-app messages to announce new features and drive upsells and cross-sells. It integrates real-time feedback to adapt strategies.

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 91

ProductPlan

JULY 13, 2020

That’s because growth often brings culture shifts, new offices in different locations, and new hires with the different product vision. The only constant you see throughout the growth of a company is the need to align strategy and vision throughout all of the groups, as product managers, we need to make it part of our core goal.

Strategy 69

Strategy Feedback Software Customer Experience Customer Feedback 69

ProductPlan

SEPTEMBER 30, 2021

While these tools often help, there’s an inherent risk to them as well. Watch our webinar on IMPACT: Applying an IMPACT Prioritization Strategy. As I’ve covered in many other blog posts , webinars , and our free ebook , IMPACT is a mindset for ensuring you’re doing things that matter. Meaningful. Did you solve the problem?

Strategy 52

Strategy User Testing Product Research Customer Experience 52

Gainsight

JULY 7, 2021

Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. Choose Your Virtual Events Platform Wisely. We made a Virtual Event Platform Evaluation template for you to use as a starting point.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

The Product Guy

AUGUST 30, 2019

Do you enjoy communicating a product vision, and the whys behind your product decisions? Make sure the company allows for lots of user interaction via presentations, feedback calls, user groups, and webinars. Do you enjoy detective work and figuring out how to integrate a solution into an existing product?

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User Testing Product Research Customer Experience Weak Development Team 128

Userpilot

FEBRUARY 20, 2024

We also share software products you can use to create a foolproof product roadmap and drive product-led growth. A product roadmap is a general term for a plan that highlights the direction, vision , priorities, and progress of a product’s development over time. Register to watch the webinar. What is a data product roadmap?

Data Visualization 92

Data Visualization Feedback Software Research Software User Testing 92

ProductPlan

FEBRUARY 14, 2023

It also makes them feel like their input and feedback are more valued while expediting the resolution of time-sensitive issues, such as product launches. Keep your calendar updated—along with your status icons on your asynchronous messaging platform of choice—so your team can quickly see if you’re available for an impromptu interaction.

Feedback Software 59

Feedback Software Reporting Tools Crowdsource Customer Experience 59

Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right.

Feedback Software 95

Feedback Software Research Software User Testing Analytic Tools 95

Gainsight

FEBRUARY 20, 2019

The responsibilities and metrics in a holistic PX strategy might look like this: Product: Manages a product development strategy and vision and creates enticing GTM strategies to drive feature adoption. Gainsight PX is a product experience platform that helps users find value in the features you worked so hard to create.

Customer Experience 45

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 45

ProductPlan

JUNE 18, 2021

The IMPACT approach to product management’s primary goal is creating the maximum value for the broadest target audience while remaining aligned with the company’s mission, vision, and goals. You ideally begin with the company’s mission and vision. Watch Annie talk through IMPACT: Processes in the webinar below.

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Roadmap User Testing Customer Feedback Vision 59

Userpilot

OCTOBER 21, 2022

Provide contextual guidance through UI feedback. A great example is incorporating feedback error messages on your signup forms to reduce friction. Organize webinars to humanize your UX and teach existing users about your product. Add an in-app resource center to provide instant answers to common questions users ask.

Feedback Software 67

Feedback Software Onboarding KPIs UX User Testing 67