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Customer Success Strategy: 15 Actionable Tactics to Drive SaaS Growth [+ Examples]

Userpilot

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. Provide product training via live webinars.

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Combining DevOps and Agile Transformations to Achieve Business Outcomes

Agile Velocity

They are key inputs for your business and technology discussions around WHAT to work on. They are measurable outcomes – goal posts – that provide feedback on HOW your initiatives are doing. It’s more than “Training, Titles, Ceremonies, and Tools.”. From organizational silos to legacy technology. The big WHY.

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How to Deliver a Better Product in Terms of Usability and User Experience?

Userpilot

Regularly collecting and analyzing customer feedback is essential for monitoring usability and identifying areas for improvement. By embedding different content types, such as video tutorials or webinars , you will cater to users with different learning preferences. In-app survey built in Userpilot. Rinse and repeat.

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You Are Building the WRONG Things in your SaaS product

The Product Coalition

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. Here’s the transcription from the webinar… This is really summed up in one line?—?

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Data Product Roadmap: How To Conduct Data-Driven Product Planning

Userpilot

We also share software products you can use to create a foolproof product roadmap and drive product-led growth. A product roadmap is a general term for a plan that highlights the direction, vision , priorities, and progress of a product’s development over time. Register to watch the webinar. What is a data product roadmap?

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How to Announce Product Changes to Your User Base and Drive SaaS Product Growth

Userpilot

Close the feedback loop and build trust with customers. How to announce product change: Use in-app notifications to communicate product changes and get users to engage with the updates immediately. Pair in-app notifications with email marketing. A/B test to find the perfect approach for in-app notifications.

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8 SaaS Growth Strategies to Drive Business Success [+ Examples]

Userpilot

Following the right SaaS growth strategies can make a difference in how your business evolves and survives. TL;DR A SaaS growth strategy is a comprehensive plan designed to increase a company's user base, revenue, and market presence. There are 2 main types of growth strategies for every SaaS business: Product-led growth.