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Designing an Organization for a Product Approach, Part 2

Johanna Rothman

The senior manager has P&L (Profit and Loss) responsibility for the entire product line, including Product Management (for this product line), Customer Support, Training, etc. So that the senior manager can decide on the mix of products and services as a product line. How Many Managers Do You Need?

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GDPR: Who Should be Your Data Protection Officer?

Mind the Product

Monitor compliance with the GDPR and other data protection laws, including managing internal data protection activities, advise on data protection impact assessments; train staff and conduct internal audits. They will have worked with everyone in the organisation – the finance teams, customer support, marketing, tech, and growth.

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Don’t Ask a PM: What’s a typical day as a product manager?

The Product Coalition

Photo by rawpixel on Unsplash Product Managers are one of the top ten careers that are trending right now. During these meetups, one conversation topic that always seems to come up is what product managers typically do every day, and that’s a question that’s been asked numerous times on all the online forums I visit. And I get it.

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A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

Using product analytics and personas , product managers can furnish sales with the optimal customer profiles for active and engaged users. Whether they’re called account management, customer service or customer support, this team is integral in nurturing a loyal customer base. Customer Success.