Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways
UX Planet
JUNE 30, 2025
Policy and Adoption It’s worth noting that national policy and data availability also influence genAI adoption. This generative AI tool has improved the quality and speed of client consultations. Research by IBM found that about 50% of enterprises in financial services have actively deployed AI, the highest of any sector.
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