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Tips for achieving AI-led digital transformation: What eight industry leaders want you to know

Modus Create

This is because successful AI-led digital transformation goes beyond adopting the latest shiny tool. Be mindful of ethical considerations when embracing GenAI Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial , asks executives to understand the ethical considerations of deploying GenAI.

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Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways

UX Planet

Banks also back up these plans with resources: 90% of banks surveyed have a dedicated GenAI budget for the coming year, indicating significant investment in AI talent and tools. These tools are driving operational efficiencies, including a 30% reduction in servicing costs and a 10% decrease in headcount in some functions.

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Best Countries To Outsource Software Development: Why India Reigns

Arkenea

Look to India, where an elite ecosystem of developers delivers world-class results at a fraction of domestic costs. As John Reynolds, CTO of a San Francisco-based fintech startup, noted: “ Arkenea’s team in India is more responsive and communicative than some local vendors we’ve worked with. The solution?

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Words matter: Removing exclusionary terminology from our codebase

Intercom, Inc.

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. Fortunately, we already use a search tool internally: an open source search engine called Hound.

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Technical Review: A Trusted Look Under the Hood

TechEmpower - Product Management

The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. At TechEmpower, we’ve conducted more than 50 technical reviews for companies of all sizes, industries, and technical stacks. A technical review can answer that crucial question.

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How a multinational insurance company is managing design at scale through a design system

UX Planet

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

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Using Generative AI to Drive Corporate Impact

TechEmpower - Product Management

Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting. Contract management is streamlined as AI systems monitor contract lifecycles, ensuring compliance and mitigating risks of costly oversights.