Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. A customer engagement model or framework makes organizing and deploying various customer engagement strategies easier along the customer journey. What is a customer engagement framework?

Analytic Tools 87

Analytic Tools Feedback Software User Testing Customer Experience 87

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience. Source: Userpilot.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

NOVEMBER 20, 2023

The articles: Defines the weighted scoring model Discusses its advantages and disadvantages Shows how product and project managers can create their own model Explains how to follow up on the results Let’s get right into it! These could come from your organization or you can use a ready framework like RICE or ICE.

Product Research 101

Product Research User Testing Customer Experience Research Software 101

Roman Pichler

MAY 4, 2022

Scrum is a popular agile framework. This team consists of a product owner , a Scrum Master , and several developers, which are also known as development team. Forming such a team connects the person in charge of the product—the product owner—with the people who design, architect, program, test, and document the solution—the developers.

Product Research 298

Product Research Agile User Testing Framework 298

Roman Pichler

NOVEMBER 6, 2023

Listen to the audio version of this article: [link] Leading as the Person in Charge of the Product When you hear the term leadership , you might first and foremost think of a senior manager like the head of product, Director of Product Management, VP of Product, or Chief Product Officer.[

Leadership 263

Leadership Customer Feedback Construction User Testing 263

Userpilot

MARCH 16, 2023

Analysis paralysis in product management can have some serious implications not only for the product but also for the business. We also look at how product managers can overcome analysis paralysis to make better product decisions. What is analysis paralysis in product management?

Data Visualization 97

Data Visualization User Testing Feedback Software Analytic Tools 97

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” Myth #2: The product owner is a tactical role focused on managing the product backlog.

Weak Development Team 325

Weak Development Team Product Research User Testing Customer Experience 325

Userpilot

JANUARY 29, 2023

How can product managers leverage them to build successful products? The whole agile team should take part in release planning but the product owner is accountable for the final plan. Release planning should start by defining the product vision and setting product goals to realize it.

Agile 98

Agile Feedback Software User Testing Product Research 98

Userpilot

APRIL 6, 2023

Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. In this article, we look at different ways for product managers to avoid falling into the overengineering trap. But worry not! What are the greatest PM sins?

Feedback Software 99

Feedback Software Analytic Tools Research Software User Testing 99

Roman Pichler

MARCH 9, 2021

Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. Figure 1: The Product Goal in Context.

Product Goals 366

Product Goals Weak Development Team User Testing Vision 366

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 96

Product Research User Testing Customer Feedback Research Software 96

Userpilot

FEBRUARY 9, 2023

What is product optimization? Is it the same as product discovery? How should product managers go about optimizing their products? What are the best product optimization practices? Use user behavior and product usage data to choose your optimization goals. Let’s dive right in!

Product Research 94

Product Research User Testing Feedback Software Analytic Tools 94

Userpilot

AUGUST 13, 2023

Examples of different prioritization frameworks. TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. There are a number of different prioritization frameworks , like RICE, Story Mapping, Opportunity Scoring, ICE, and the Kano Model.

Data Visualization 96

Data Visualization User Testing Customer Experience Feedback Software 96

Userpilot

JULY 18, 2023

What does a product manager do? We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. TL;DR A product manager is in charge of the entire product lifecycle. Who is a product manager?

Data Visualization 95

Data Visualization Product Research User Testing Onboarding KPIs 95

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” Myth #2: The product owner is a tactical role focused on managing the product backlog.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

The Product Coalition

FEBRUARY 25, 2023

Product leader Aatir Abdul Rauf outlines questions product managers should ask when crafting a product strategy. By Tremis Skeete , for Product Coalition Product strategy continues to be a misunderstood concept and energizes many conversations and debates on LinkedIn. It’s not a set of goals.

Product Strategy 131

Product Strategy Roadmap Strategy Vision 131

The Product HQ

FEBRUARY 1, 2023

Are you looking for crucial technical program management skills to become a successful technical program manager? Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. Well, you’re in the right place.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Modus Create

DECEMBER 16, 2021

The key to managing it is understanding the risks and rewards of acquiring it, just like any other debt. . How to Manage Technical Debt? But it is possible to manage it in a way that doesn’t jeopardize your organization’s goals. . Identifying the sweet spot in between is the key to managing technical debt. .

Reporting Tools 91

Reporting Tools Weak Development Team Management Management 91

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 96

Analytic Tools Feedback Software Research Software Reporting Tools 96

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. Ready to dive in?

Product launches 97

Product launches Product Research User Testing Research Software 97

The Product Coalition

NOVEMBER 19, 2020

Being a real framework, Scrum has been augmented by many other practices, techniques, and tools, embracing many of those so tightly that they seem to be indistinguishable from the framework itself. Consequently, the calls for accessibility and inclusion have become louder, and Ken and Jeff managed to answer them compellingly.

Software Review 94

Software Review Research Software Download User Testing 94

The Product Coalition

MAY 31, 2021

Part 2 of Becoming a Product Leader Product Leaders drive impact for the business by taking on complex initiatives and defining strategy across multiple teams. This is Part 2 of the “ Becoming a Product Leader ” series. But initiatives and projects led by Product Leaders tend to need major coordination and alignment.

Customer Experience 123

Customer Experience Data Visualization Vision Leadership 123

Usersnap

SEPTEMBER 29, 2023

And how could you do it without a solid feedback management system ? Working on seemingly important tasks might feel productive until you realize you’ve been spending days on something that hardly makes a difference. Step – Define feedback criteria and goals How Usersnap can help with feedback prioritization 3.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Roman Pichler

MARCH 9, 2021

Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. Figure 1: The Product Goal in Context.

Product Goals 156

Product Goals Weak Development Team User Testing Vision 156

Mind the Product

MARCH 10, 2020

In this episode, Tristan and Rosemary discuss product intuition, the art of prioritisation, managing your HiPPOs, and draw from their own experiences and expertise to answer questions from the Mind the Product community. 32:20 | Are there any frameworks/tools to help me manage multiple products? Question 1

Workshop 152

Workshop Customer Feedback Feedback Software Blog 152

ProductPlan

JULY 16, 2021

Acquiring a consensus on product direction remains the number one challenge for product professionals, according to ProductPlan’s 2021 State of Product Management Annual Report. The art of product leader communication relies on the concept of responsibility without authority. You could use a command approach: (1.)

Reporting Tools 108

Reporting Tools Onboarding KPIs Research Software User Friction 108

Ask Benny

JANUARY 25, 2020

Your Team is Your Product One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. All my product managers must come to product from humbleness.

Customer Experience 136

Customer Experience Vision Framework Roadmap 136

Userpilot

JANUARY 6, 2023

Feature velocity is one of the product management buzzwords but what exactly does it mean? What does velocity mean in product management? It is a well-known instrument used in Agile delivery frameworks like Scrum. They are higher-level projects that you need to achieve the product goals , called themes.

Onboarding KPIs 95

Onboarding KPIs User Testing Customer Experience Feedback Software 95

Userpilot

APRIL 25, 2022

Are you using a friction log to track and prioritize what to improve in your product? In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Product friction describes anything that causes your users difficulty. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

The Product Coalition

APRIL 28, 2021

Given that Scrum is a framework with a reasonable yet short “manual,” this effect should not surprise anyone. Turning the Sprint Review into a Sprint acceptance gate where stakeholders sign off features is unfortunately prominent and defies the idea of self-management.

Technical Review 110

Technical Review Agile Download Customer Experience 110

Roman Pichler

SEPTEMBER 11, 2023

Additionally, the person in charge of the product must have the necessary expertise. Note that including stakeholders on the product team replaces a traditional stakeholder management approach with a much more collaborative one. All self-managing teams I have worked with greatly benefited from an experienced coach.

Reporting Tools 339

Reporting Tools User Testing Customer Experience Product Research 339

Userpilot

FEBRUARY 17, 2023

What product discovery techniques can product managers use to build products that deliver value for their customers? TL;DR Product discovery comes before the product delivery process and its aim is to find and validate opportunities and solutions that will enhance product value and drive business goals.

Product Research 97

Product Research User Testing Data Visualization Analytic Tools 97

Userpilot

JANUARY 31, 2023

TL;DR Customer activation is a term that describes the moment your users – both new and existing customers – start to experience value from your product or service. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). What is customer activation?

Customer Experience 95

Customer Experience Analytic Tools User Testing Customer Feedback 95

Mind the Product

APRIL 6, 2020

Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. Without it, product teams become feature teams focused on outputs and not outcomes. The Approach (the Frameworks). Playing to win by Alan G.

Product Strategy 112

Product Strategy Strategy Feedback Software Customer Experience 112

Userpilot

JUNE 26, 2023

TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. Before you act on user feedback and requests, prioritize them with an appropriate framework. Canny is a comprehensive feedback management tool while Typeform allows you to collect feedback via email.

Feedback Software 93

Feedback Software Analytic Tools Research Software Customer Feedback 93

Ask Benny

SEPTEMBER 30, 2019

Your Team is Your Product One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. All my product managers must come to product from humbleness.

Customer Experience 104

Customer Experience Vision Framework Roadmap 104

Userpilot

OCTOBER 26, 2022

When do you need it and how does it help product managers build better products? Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery. Roadmap management. Ready to dive in?

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98