Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. How to use technology to create something. It’s a B2B SaaS application, think of it as a CRM. That was the business part.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

APRIL 19, 2024

Looking for the best way to do market research? From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. Applying insights from market research to product development and marketing strategies can significantly enhance business growth.

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

DECEMBER 13, 2023

A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets. According to Jamie Levy, the main tenets of a UX strategy are business strategy, value innovation, validated user research , and frictionless UX. Start designing your strategy by clarifying the business goals.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Intercom, Inc.

JUNE 2, 2021

But not every problem is created equal, and their solutions shouldn’t be either. Aligning on three things before diving into a solution can help ensure teams spend the right amount of time and energy solving every problem. Some problems need a straightforward solution, while others require more innovation. Investment .

Customer Experience 251

Customer Experience Framework Feedback Software Analytic Tools 251

ProductPlan

JULY 27, 2023

The great thing about using software in a business setting is that there’s almost nothing you can’t accomplish with enough time and effort. That’s also the downside to using software in a business setting. There are so many business processes you could apply digital technologies to it’s often difficult to know where to begin.

Research Software 63

Research Software Framework Customer Experience Product Research 63

Userpilot

NOVEMBER 23, 2023

Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. PMs need to know how to use product analytics tools to gain actionable insights. Hard product management skills Let’s start with the hard skills. What’s the difference?

Analytic Tools 85

Analytic Tools Research Software Data Visualization Product Research 85

Usersnap

FEBRUARY 23, 2022

Every SaaS company, whether B2B or not, looks to get more intimately connected with their customers’ needs and pains to grow. In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. Which one wouldn’t?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Userpilot

MAY 1, 2024

The product management team is primarily responsible for owning the product experience but is supported by the engineering, marketing, and customer success departments. In most SaaS companies, the product management team includes product managers, product marketers , and UX designers.

Customer Experience 81

Customer Experience Feedback Software Analytic Tools Product Research 81

Modus Create

MAY 12, 2022

Companion apps have helped users in self-diagnosis, allowing them to seek proactive treatment. Many healthcare organizations also use companion apps to help their users fight addiction. . The Ishihara Test, created by Japanese ophthalmology researcher Shinobu Ishihara in 1917, remains the most popular way to test for colorblindness.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

UX Studio: Product Management

SEPTEMBER 29, 2023

Your product strategy is already bulletproof — just make sure you’re not making any of these mistakes. Learn 5 examples from my career where strategy went haywire and my tips on how to avoid these situations. I’m Sándor, a product lead and former product designer with 5 years under my belt.

Product Research 56

Product Research Research Software User Testing Analytic Tools 56

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. Use insight gathered from your first batch of users to make targeted improvements to your product before a wider launch.

User Testing 90

User Testing Feedback Software Research Software Product Research 90

Lenny Rachitsky

APRIL 9, 2024

Furthermore, soft skills like product sense, communication, creativity, and being the glue that enables a team to operate at their very best will become even more important (and a differentiator among companies). That sounds a lot like a tool that would be incredibly good at identifying a clever strategy. Please tell me!

Data Visualization 120

Data Visualization ChatGPT Research Software Product Management 120

Userpilot

NOVEMBER 23, 2023

Build a product that users love by delivering value and a good product experience. To be actionable, a product strategy should focus on specific user behaviors that create customer value. It should also give you tools to measure progress. Strategic value is much more than adding new features to the product, though.

Feedback Software 86

Feedback Software Analytic Tools Product Research User Testing 86

Userpilot

OCTOBER 21, 2022

The product management role is very complex. Product managers carry out market research, lead product discovery , oversee the development teams as they are working on the solutions, and coordinate the product launch. 16 Product Management Best Practices. What is a product manager?

Feedback Software 65

Feedback Software Analytic Tools Research Software User Testing 65

ProductPlan

OCTOBER 6, 2022

Now, after a decade of managing products and advising, I find it exciting. These days I look forward to starting research and discovery with nothing but a hypothesis. Throughout my experience, I’ve used many frameworks and tools to support the research and discovery process.

Product Research 88

Product Research User Testing Research Software Feedback Software 88

Userpilot

MAY 19, 2022

If yes, you’re in the right place as we’re just about to explore the 12 must-have characteristics of successful digital products. To be successful, your SaaS product needs to provide the right mix of features. Kano analysis helps distinguish between essential features and those which make your product stand out.

Feedback Software 93

Feedback Software Research Software User Testing Product Research 93

Userpilot

JULY 20, 2022

Quality Function Deployment (QDF) is a framework that helps teams translate customer requirements into technical requirements, and design the product and processes needed for its development. Thanks to QDF you can build products that meet user expectations and decrease the development time and cost. Are you ready?

User Testing 95

User Testing Feedback Software Customer Feedback Customer Experience 95

Userpilot

JANUARY 31, 2022

All product managers share a base, common skillset, which includes problem-solving, strategic thinking, and empathy for others. The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager.

Research Software 91

Research Software Analytic Tools Feedback Software Product Research 91

The Product Guy

NOVEMBER 9, 2017

Guest Post by: Alex Hsu (Mentee, Session 4, The Product Mentor) [Paired with Mentor, Addi Regev]. Why do I need a framework? A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Research article. Enough talking.

Framework 138

Framework Agile User Testing Research Software 138

Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management?

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Mind the Product

NOVEMBER 8, 2019

In this keynote from #mtpcon London, Jonny Schneider, Product Strategy and Design Principal at ThoughtWorks, discusses how using all of design thinking, agile, and lean means we can build better products. Key points: You should try to use design thinking, agile and lean when building your products.

Agile 150

Agile Research Software Product Research User Testing 150

Product Innovation Educators

APRIL 11, 2022

He is a Professor of Strategy and Entrepreneurship at the Tuck School of Business at Dartmouth College. His research examines value creation and competition when industry boundaries are changing. These tools are based on the problems we had in the 1950’s-1990’s, but the world has changed. His latest book is?

Strategy 91

Strategy Automotive Research Software Product Strategy 91

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales.

Research Software 52

Research Software User Testing Product Management Product Manager 52

ProductPlan

JUNE 19, 2020

Also crucial is the ability to gain mindshare when trends and new technologies are still in nascent stages. So at some point in every product manager’s job , it’s likely to be a challenge that must be met to be successful. What does a Good Strategy Look Like? Companies don’t start with a product strategy.

Product Strategy 83

Product Strategy Strategy Research Software Technical Review 83

Userpilot

SEPTEMBER 12, 2022

They work closely not only with the development team but also with the marketing and sales teams, and champion the product within the organization. The Objectives and Key Results (OKR) framework helps organizations select goals (Objectives), milestones measuring progress (Key Results), and specific tasks (Initiatives). SMART goals.

Product Research 79

Product Research User Testing Onboarding KPIs Feedback Software 79

Mind the Product

DECEMBER 18, 2019

At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. Mixing the words, key responsibilities across companies started to emerge: Define product vision and strategy.

Weak Development Team 108

Weak Development Team Feedback Software Research Software Development 108

Userpilot

AUGUST 13, 2023

Examples of different prioritization frameworks. TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. There are a number of different prioritization frameworks , like RICE, Story Mapping, Opportunity Scoring, ICE, and the Kano Model.

Data Visualization 86

Data Visualization User Testing Customer Experience Feedback Software 86

Userpilot

JULY 13, 2022

We’ve chosen the 20 best product management blogs that will help you keep your knowledge current and grow as a product manager. Our favorite product management blogs. Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption.

Blog 91

Blog Analytic Tools Research Software Feedback Software 91

The Product Coalition

JULY 6, 2022

Nowadays, digital products are becoming more and more prominent in our lives, and it’s already part of our daily activities. The majority of such apps have undergone iterative and incremental development to enhance and improve their features. Most of our readers would have heard of Agile product management.

Startups 124

Startups Feedback Software User Testing Product Research 124

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. Key learnings. How to treat new users.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. What is product strategy?

Product Research 85

Product Research User Testing Customer Feedback Research Software 85

Department of Product

OCTOBER 23, 2022

Since product development is often a blank canvas (particularly in startups) the sheer number of possible scenarios and opportunities you might want to explore can be overwhelming: Should we build a mobile app or not? Strategic decisions are fundamental questions of what value your product delivers, to who and why.

Research Software 52

Research Software Product Research Product Management Product Manager 52

Roman Pichler

MARCH 14, 2017

The confusion stems—at least partly—from the fact that Scrum is a simple framework focused on helping teams develop software. Additionally, some approaches like SAFe employ a separate product manager and product owner role. So why did Scrum introduce a product owner role at all?

Product Management 257

Product Management Product Manager Research Software Product Research 257

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 248

Agile Product Research User Testing Feedback Software 248

Bain Public

NOVEMBER 21, 2022

Product Collective’s INDUSTRY: The Product Conference was created in Ohio by product people Paul McAvinchey, Mike Belsito, and Rebecca Feliciano with the goal of bringing the best software product management professionals together. QUESTION 1: Do you think that company strategy and product strategy are the same?

Research Software 52

Research Software B2C User Testing Customer Experience 52

The Product Coalition

MARCH 7, 2023

The skill of running effective user interviews is key to defining your target users, finding product-market fit , growing your product, figuring out what to build next — or just simply understanding how users perceive your product. Being good at user interviews is not equal to simply listening to your users.

User Testing 121

User Testing Customer Feedback Customer Experience Data Visualization 121