Userpilot

APRIL 14, 2023

Having an effective SaaS onboarding strategy is essential to user success and, by extension, customer retention. In this article, we’ll go over why you need a SaaS customer onboarding strategy, the key components of a successful customer onboarding process, and how to create your customer onboarding strategy in 10 steps.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Onboarding KPIs 98

Mind the Product

AUGUST 20, 2018

As your sales team begins to sell the product, they will take over the forecasting effort by registering and tracking specific sales opportunities by customer, often using a Customer Relationship Management (CRM) software system. Cannibalization effects, intended or unintended. Try to stick with verb-noun statements here.

Customer Experience 73

Customer Experience User Testing Management Management 73

ProductPlan

NOVEMBER 19, 2021

And at least one dedicated software application to help you take your products from concept to launch. How should we arrange the strategy, brainstorming, and planning meetings for this team? How should we arrange the strategy, brainstorming, and planning meetings for this team? Customer interviews? Studying competitive products?

Research Software 52

Research Software Analytic Tools Systems Review Development Team Review 52