Government Leadership Naming Reporting Tools 
Intercom, Inc.
DECEMBER 21, 2021
More than integrations and features and quarterly reports, back in August, Intercom turned 10. Lessons learned on leadership with Karen Peacock and Leandra Fishman. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. And what a year it has been!
Gainsight
OCTOBER 1, 2021
Over time, CS evolved when more CSMs and CS leadership looked to improve and standardize its practices, processes, and procedures. . There were even some hired as administrators of the new CS or CRM platform. CS Ops Leadership. Getting down in the trenches also indicates a passion for leadership and work.
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UX Planet
DECEMBER 19, 2023
The world needs UX more than ever because, as technology comes to control every last formerly sacred domain of human existence, a failure to control that technology could literally mean the end of our species. And yet, companies show contempt for the discipline that makes technology controllable. That needs to change.
Userpilot
JUNE 3, 2021
I strongly believe that human skills like those listed above are meta skills that are just as essential to product management and leadership as more traditional skills like strategy development, data analytics, roadmap development, etc. But why even ask the question in the first place? 5 things that I bet you didn’t know about Empathy.
Intercom, Inc.
OCTOBER 1, 2020
It would include customer support, along with buying a domain name, along with building a peak feature, because there were four of us and there was that sort of chaotic sense of everyone does everything. Des: Different backgrounds as well, different styles of producing software. That’s the dream, that’s the vision.
Intercom, Inc.
OCTOBER 1, 2020
It would include customer support, along with buying a domain name, along with building a peak feature, because there were four of us and there was that sort of chaotic sense of everyone does everything. Des: Different backgrounds as well, different styles of producing software. That’s the dream, that’s the vision.
PMLesson's Ace the PM Interview
APRIL 25, 2022
They look at listening trends at both the platform level and the individual user level. Spotify reports that millions of listeners took to social media to share their listening habits. Over my career, I've done my best to shape my engineering skills to be able to one day work directly in autonomous vehicle technology.
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