Gainsight

AUGUST 2, 2021

If you have ever waited in line for a COVID test or vaccine, you understand how successful operational leadership can hinder or accelerate a positive customer experience. In Customer Success, operations leaders also play a pivotal role in driving efficiencies by combining technology and data. for senior leadership.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools User Testing 52

Mind the Product

OCTOBER 12, 2017

He has a background in the public and private sectors and he begins his ProductTank NYC presentation with a quote from Steve Jobs, which underpins the central concept of Servant Leadership. Josh takes a brief moment to look at the roadmap of local government. Josh points out, though, that people rarely report to product managers.

Leadership 69

Leadership Government Reporting Tools Agile 69

The Product Coalition

APRIL 2, 2022

Although they are not our direct reports, we are accountable for the team’s performance and our Product. I hardly imagine Product Managers with autocratic leadership thriving in this environment. Another kind of leadership and tactics might result in a better outcome. Leadership Inspiring and guiding individuals and groups.

Product Management 163

Product Management Product Manager User Testing Customer Experience 163

Userpilot

JUNE 3, 2021

I strongly believe that human skills like those listed above are meta skills that are just as essential to product management and leadership as more traditional skills like strategy development, data analytics, roadmap development, etc. But why even ask the question in the first place? 5 things that I bet you didn’t know about Empathy.

Product Research 98

Product Research Research Software Reporting Tools User Testing 98

UX Planet

DECEMBER 19, 2023

The world needs UX more than ever because, as technology comes to control every last formerly sacred domain of human existence, a failure to control that technology could literally mean the end of our species. And yet, companies show contempt for the discipline that makes technology controllable. Medium is dead.

UX 52

UX Reporting Tools Customer Experience Data Visualization 52

ProductPlan

SEPTEMBER 3, 2019

One of the odd things about product management is that you’re often strategically directing the work of people who don’t report to you. What to do about it: You’re going to have to become skilled at product team building , persuasion, and leadership. Managing your resources will always be a challenge. How product managers can deal.

Product Management 60

Product Management Product Manager Reporting Tools Data Visualization 60

Mind the Product

NOVEMBER 30, 2017

And even though the UK is leaving the union, the UK government has confirmed that the GDPR is here to stay. The GDPR introduces the statutory position of Data Protection Officer (DPO), with the task of ensuring that a business complies with GDPR. A DPO must be allowed to operate independently and report to the board.

Data Visualization 85

Data Visualization Technical Review Reporting Tools Technical Advisors 85

PMLesson's Ace the PM Interview

APRIL 25, 2022

They look at listening trends at both the platform level and the individual user level. Spotify reports that millions of listeners took to social media to share their listening habits. Over my career, I've done my best to shape my engineering skills to be able to one day work directly in autonomous vehicle technology.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Intercom, Inc.

AUGUST 22, 2019

Here are five quick takeaways: Content design is a young discipline , and the ways in which it’s practiced change so often that people are inventing new rules, tools and approaches all the time. Improv gave me those tools I needed to get along in daily life. Short on time? I was never a great improviser. And that’s it.

User Testing 209

User Testing Research Software Feedback Software Analytic Tools 209

Intercom, Inc.

AUGUST 6, 2020

But that sort of transformation doesn’t just happen on its own – it is the culmination of the tireless work and effort of millions of engineers and developers, building new things and overwriting old tools. I continued that journey with more software programming languages like Pearl and Java and so on.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

Mind the Product

MAY 16, 2018

In just over five years, Ford was reporting $20 billion in profits and was the only automotive company in the US to avoid a government bail-out. Recently I worked with a product manager who was in a very dry, technical position in an aggressive organisational culture that he was very unhappy in. Ask the right questions.

Weak Development Team 82

Weak Development Team Automotive Data Visualization Feedback Software 82

Sachin Rekhi

JANUARY 11, 2010

His vision for PayPal was no less than to become "the Microsoft of payments, the financial operating system of the world" and he often talked about solving corrupt government practices of inequitable wealth distribution through his simple online service. The risk of dependence on a platform.

Reporting Tools 60

Reporting Tools Systems Review Vision Startups 60

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. And once momentum decreases, it’s a lot harder to speed up. We learned a lot.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

MARCH 7, 2024

According to the World Economic Forum’s 2022 Global Gender Gap report – women represent just 36.9% of leadership roles. 78% of women in tech report feeling like they must work harder than male coworkers to prove themselves [Source: Trustradius , 2021]. It was an iPad interactive brochure and sales tool for sales centres.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Intercom, Inc.

OCTOBER 29, 2019

Once you have these segments, you can build the right product, set the right distribution and positioning, and match the right sales motion to each customer, while also refining your segments over time. For example, our leadership team might decide to focus our company strategy on targeting the segments with the best revenue retention.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Mind the Product

JANUARY 2, 2019

Why don’t we ask ourselves a simple question when we create our products and services: are they humane? Let’s all agree to ask ourselves a question when we create our products and services: are we making life better for our users? User-centred Public Services. Does our work mess with needs being met in the broader world?

Data Visualization 137

Data Visualization Government Reporting Tools Customer Feedback 137

The Product Coalition

FEBRUARY 26, 2022

I even know some highly effective organisations with hundreds of thousands of users who just have product designers instead of product managers in most of their squads and are seeing positive results. The issue feels a little more systemic. Using these ideological tools for your own sanity is great.

User Testing 182

User Testing Weak Development Team Customer Experience Customer Feedback 182

Mind the Product

NOVEMBER 18, 2016

For lean and agile thinking to work we need to have a humble mindset… we work in software, which is complex and unpredictable, and it requires the organization from the top down to embrace a position of humility.”. Get people to practise things like stand-ups, demo days, progress reports, anything that exposes the work you’re doing.

Reporting Tools 70

Reporting Tools Data Visualization Product Research Analytic Tools 70

Business of Software Conference

DECEMBER 11, 2019

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? from Business of Software Conference. So I’m going to create a whole presentation about cakes and agile and explain to people how you can figure out what types of systems might work for your company.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. BoS USA 2019 BoS Europe 2020. Unsubscribe anytime.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Userzoom

DECEMBER 11, 2019

My prediction (and hope) for 2020 is that information on the environmental impact of a product or service will be more readily available to the consumer. UX Researcher, Professional Services. With technology being integral to our everyday lives, we shouldn’t be excluding anyone. Becky Wright, Senior Product UX Researcher.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Intercom, Inc.

SEPTEMBER 20, 2018

They can be difficult to diagnose, and if sales and marketing don’t have a healthy relationship, things can devolve into pointing fingers instead of working together to find solutions. It wasn’t its own specific position. I would run around trying to get forecasts from everybody, even though it wasn’t my primary position.

Marketing 99

Marketing Weak Development Team Data Visualization Analytic Tools 99

Mironov Consulting

JANUARY 8, 2020

This post is more about framing the problem as I see it rather than proposing solutions, with a call to action. We keep forgetting that technology is not neutral, and usually includes some social engineering. We keep forgetting that technology is not neutral, and usually includes some social engineering.

Weak Development Team 111

Weak Development Team Reporting Tools Analytic Tools User Testing 111

Mind the Product

APRIL 3, 2017

I suggested that as someone in a position of leading a digital product team, you should always strive to make your team feel like they are in a band and not an orchestra. I would ultimately forge a hugely productive working relationship with them as a product leadership trio. Growing FutureLearn. Giving Purpose to Three Teams.

Agile 138

Agile Product Research Reporting Tools Vision 138