Amplitude

JULY 11, 2019

One of my responsibilities is to share best practices on how to leverage user behavioral data to make better decisions about their products. Formulate a North Star Metric that succinctly encapsulates what the entire company is working towards. Establish a Data Governance Strategy. Teach Data Literacy. Collecting New Data.

Data Visualization 65

Data Visualization Onboarding KPIs Government Customer Feedback 65

Gainsight

OCTOBER 1, 2021

And where are the strategies, metrics, and oversight to know that they performed accurately? Its progress is in parallel to the beginnings of customer success itself. They are willing to solve customer problems by “reverse engineering” the issues and getting at the solution. Where Does it Fit? CS Operations Origins.

Reporting Tools 52

Reporting Tools Technical Advisors User Testing Construction 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Trend analysis tracks patterns and trends in user behavior, preferences, and market dynamics.

Analytic Tools 80

Analytic Tools Data Visualization Feedback Software Research Software 80

Userpilot

AUGUST 29, 2021

It offers valuable insights into user behavior to drive growth and enhance your user experience. This article will help you understand whether Amplitude Analytics is the right fit for you. Amplitude’s Event Segmentation function shows you what your users are doing within your product. What is Amplitude Analytics?

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

AUGUST 5, 2023

What’s customer data integration, and how does it benefit product teams ? TL;DR Customer data integration (CDI) is the process of collecting, organizing, transforming, and managing data from various sources in one place. What is customer data integration (CDI)? Let’s get right to it!

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization User Testing 96

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. What is product analytics?

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Userpilot

DECEMBER 12, 2023

Looking for a good user analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? There are plenty of tools for user analytics on review sites, but they don’t make the choice any easier. Let’s explore how Pendo, Appcues, and Amplitude compare when it comes to user analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Userpilot

JULY 12, 2021

Unfortunately, there is no one-size-fits-all tool to cater to all your data analytics needs. SaaS analytics collects, inspects, and analyzes data generated from user interactions with your product. SaaS analytics tools can be categorized based on the platform of the product, marketing channels, and key metrics you’re tracking.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

MAY 30, 2023

In this article, we’re going to unpack what a customer data platform (CDP) is, explore the best tools out there, and share a few attractive alternatives. TL;DR A customer data platform is a tool enabling you to collect, manage, store, and analyze data, which ultimately helps you better understand customer behavior.

Analytic Tools 94

Analytic Tools Data Visualization User Testing Customer Experience 94

Userpilot

JUNE 8, 2021

Tracking user behavior is more than just tracking conversion rates. You need to clearly understand how different users engage with your product through qualitative and quantitative methods. What is user behavior analytics? Why is user behavior analytics important for SaaS? How to Measure User Behavior.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

Userpilot

MARCH 15, 2021

Let’s face it: engagement may be a key requirement for product growth, but your customers…don’t want to be engaged. In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework.

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 88

Business of Software Conference

JUNE 5, 2019

In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And as we’re working through, building our product, we released it January 1st 2010 and since then we’ve added probably 250 banks around the world.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Business of Software Conference

JUNE 11, 2019

That’s the message Nilan opens his talk from BoS Europe 2018 with. intercepted the message and said I’m going to surprise you. I’m Nilan, I’m responsible for the product and marketing teams at TransferWise. And since then built our products and marketing organizations. Transcript. So onwards.

Startups 40

Startups Banking User Testing Customer Experience 40

Gainsight

JULY 22, 2021

Authored by Harshita Banka, Regional Director of Customer Success, Gainsight PX. Want to master in-product communication? And if you want your users to realize the value of your company’s partnership, it takes a process framework that they can dive into with confidence. Relevant to Users. It’s time for a trust fall.

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

Gainsight

AUGUST 15, 2021

Authored by Harshita Banka, Regional Director of Customer Success, Gainsight PX. Want to master in-product communication? And if you want your users to realize the value of your company’s partnership, it takes a process framework that they can dive into with confidence. Relevant to Users. It’s time for a trust fall.

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

Userpilot

SEPTEMBER 14, 2023

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. The types of product managers differ in focus and required skills. Who is a product manager?

Research Software 96

Research Software Analytic Tools Feedback Software Product Research 96

Userpilot

AUGUST 15, 2023

How can SaaS companies use self-service analytics to gain the insights they need to drive product growth ? TL;DR Self-service analytics tools enable non-technical product teams to access and analyze customer data without dev or data scientist support. Let’s get right to it! What is self-service analytics?

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

AUGUST 16, 2023

This increases their productivity and efficiency. Establishing robust data governance practices and data protection measures are additional challenges involved in data democratization. To ensure that staff knows how to use the tools and are familiar with the guidelines, develop onboarding , training, and mentoring programs.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

The Product Coalition

SEPTEMBER 20, 2020

TL; DR: 11 Proven Stakeholder Communication Tactics Stakeholder communication: It is simply not enough for an agile product development organization to create great code and ship the resulting product like a clockwork. Marketing your journey to the rest of the organization? Do you want to get this article in your inbox?

Data Visualization 112

Data Visualization Technical Review Reporting Tools Software Review 112

Indicative

NOVEMBER 11, 2020

Experts predict the Customer Analytics market will top $24 billion by 2025. Organizations need customer data to provide the empathetic, personalized experiences customer demand—and to stay competitive. Organizations need customer data to provide the empathetic, personalized experiences customer demand—and to stay competitive.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Video, Slides, and Transcript below. Upcoming Events.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40