Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. ChurnZero.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Reporting Tools 98

Ask Benny

JANUARY 25, 2020

CollabNet VersionOne state in their 12th annual report that 94% of organizations practice agile, but only 14% are doing it maturely. A research by Standish Group claims over 64% of developed features are never or rarely used. There is sprint planning, a daily, a retrospective, and a demo. The statistics are very sad.

Feedback Software 78

Feedback Software Reporting Tools Research Software Product Research 78

UX Studio: Product Management

JUNE 23, 2020

Zignaly is a cryptocurrency trading platform that helps investors make the right trades by either copying other traders (copy-trading) or receiving trade suggestions based on technical and fundamental analysis (signals). On our side, we had one UX designer and one UX researcher, the latter of which also taking on the role of project manager.

Research Software 66

Research Software Feedback Software Reporting Tools User Testing 66

Intercom, Inc.

OCTOBER 19, 2022

Since data is our key asset, we only trust it to be handled by third party service providers who meet and maintain our bar of security. Intercom services and data are hosted in Amazon Web Services (AWS) facilities in the USA (us-east-1), Dublin, Ireland (eu-west-1), and Sydney, Australia. . Expiry and deletion.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. I started in the policy world as an economics researcher at a think tank. Benn: I basically started my career in a totally different world.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

UX Studio

MAY 30, 2023

Unless your company is bringing great innovation to the market, there are likely to be multiple competitors offering similar products or services. Mobile payment systems are a good example of this. How can we make users feel safe regarding products and services? Trust is a crucial factor for a business to grow.

UX 97

UX Reporting Tools Research Software Data Visualization 97

Lenny Rachitsky

FEBRUARY 20, 2024

Don’t miss Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my PM recruiting service (helping you hire Sr. It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job. PMs and VPs), my Swag store (great gifts for your favorite PM, or yourself!),

Data Visualization 132

Data Visualization ChatGPT Reporting Tools User Testing 132

The Product Coalition

MARCH 29, 2022

billion, according to a 2020 report. More than 80% of consumers are likely to evaluate brands they follow on social media for solutions. Still, it wasn’t until Facebook launched a little over a decade ago that companies began paying attention to it as a powerful tool for marketing. billion internet users. What is Branding?

Branding 138

Branding Reporting Tools User Testing Research Software 138

Ask Benny

FEBRUARY 26, 2019

CollabNet VersionOne state in their 12th annual report that 94% of organizations practice agile, but only 14% are doing it maturely. A research by Standish Group claims over 64% of developed features are never or rarely used. There is sprint planning, a daily, a retrospective, and a demo. The statistics are very sad.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Userpilot

DECEMBER 8, 2023

Click tracking describes the process of recording and analyzing user clicks on a website, app, or within your product to gain insights into user behavior, identify areas for improvement, and optimize the user experience. Of course, you’ll need to choose the right tool for the job. Book a demo to learn more!

Product Research 93

Product Research User Testing Data Visualization Onboarding KPIs 93

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Google Material Design, she shares how research was initially used in development, where the research practice is today, and where it’s going.

Research Software 89

Research Software User Testing Data Visualization Product Research 89

Ask Benny

JULY 16, 2018

CollabNet VersionOne state in their 12th annual report that 94% of organizations practice agile, but only 14% are doing it maturely. A research by Standish Group claims over 64% of developed features are never or rarely used. There is sprint planning, a daily, a retrospective, and a demo. The statistics are very sad.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Research in the Beginning. The Growth of the Research Practice. Research in Material Design Today.

User Testing 82

User Testing Research Software Data Visualization Product Research 82

Mind the Product

MAY 5, 2020

Accessibility Guidelines. Although the W3C’s WCAG guidelines, and other accessibility guidelines, provide definitions for accessibility, usability and inclusion, it seems some businesses are confused about their interpretation. At a glance, many accessibility features can be seen on websites or apps. Conclusion.

Reporting Tools 113

Reporting Tools Research Software Product Management Product Manager 113

The Product Coalition

JULY 17, 2018

CollabNet VersionOne state in their 12th annual report that 94% of organizations practice agile, but only 14% are doing it maturely. A research by Standish Group claims over 64% of developed features are never or rarely used. There is sprint planning, a daily, a retrospective, and a demo. The statistics are very sad.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

The Product Coalition

DECEMBER 12, 2022

AI powered systems are adept at reading 1000s of documents and automatically classifying them into the right categories. These companies have to continue to innovate while maintaining tight regulatory compliance with governmental guidelines such as the FDA’s 21 CFR Part 11 and have to deal with vast amounts of data and documents.

Data Visualization 103

Data Visualization Reporting Tools Research Software Systems Review 103

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

UX Studio: Product Management

JANUARY 11, 2021

Five challenges and solutions. To find technically feasible design solutions, extra efforts are required from developers and other team members. ? Five challenges and possible solutions . Set up or join a collaboration platform (e.g., Explain the design system, discuss the method by building it together.

Weak Development Team 94

Weak Development Team Feedback Software Reporting Tools Research Software 94

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Here are two guidelines to get there. Why does it matter?

Reporting Tools 201

Reporting Tools Product Management Product Manager Research Software 201

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. How to Use Product Feedback to Boost Customer Experience. By Usersnap.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. The cadence of reporting and informational updates play a key part in the representation.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. Take a look at how these companies position themselves: Product Onboarding Tool. vs. A Product Onboarding Tool for Startups. vs. The Product Growth Tool for Product Teams.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Gainsight

AUGUST 24, 2020

CSMs at SaaS companies could leverage tech-touch to quickly and effectively manage smaller accounts or their long-tail customers. Gainsight PX tools : Adoption Report, Path Analyzer, User Retention, and Survey/Feedback. In-product guidelines: . Identify User Role (for example, moderator, accountant, developer).

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Intercom, Inc.

OCTOBER 10, 2019

We do it by closing distances that our technologies have just opened. That includes design systems, pattern libraries and guidelines, but it goes beyond that. “We have to figure out ways to bring people back together, and we have to use technology to make that happen.” Louis: Technology is just a tool, right?

UX 168

UX Research Software Reporting Tools Analytic Tools 168

ProductPlan

DECEMBER 3, 2020

A few examples: Conducting research. Product managers take the knowledge they gain from their research and apply those learnings to crafting a high-level strategic plan. The product manager’s strategic tool to capture this plan and share it with the cross-functional team is the product roadmap. Developing a strategy.

Research Software 65

Research Software Feedback Software Technical Review User Testing 65

Folding Burritos

DECEMBER 7, 2017

This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. It’s a two-level processing system: Do we know “Who” is giving us this feedback and why? Think of customer feedback as a system. But in reality, it’s a system of tools and techniques, combined.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

UX Planet

DECEMBER 15, 2023

Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. guidelines, following a suit filed by a blind individual ( source ). It’s a great tool that aids informed decision-making about what journeys are to be prioritized.

UX 93

UX User Testing Development Team Review Customer Experience 93

Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. How to Use Product Feedback to Boost Customer Experience. By Usersnap.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Bain Public

DECEMBER 14, 2021

As the technology industry continues to grow, so much product managers so they don't fall behind. How do you know that you are making a product or service that your customers want? The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change) by Clayton M.

Books 52

Books Research Software Product Research Reporting Tools 52

Modus Create

JULY 21, 2020

We’ll discuss what’s necessary to accomplish when you’re planning to transition to Scaled Agile, including the differences in frameworks, tools, and training options that are critical to success. The answer is clear: after extensive research and preparation. Why are so many organizations considering the move to Scaled Agile?

Agile 134

Agile Data Visualization Reporting Tools Research Software 134

ProductPlan

FEBRUARY 3, 2022

The role builds a foundation of excellence through metrics, infrastructure, business processes, best practices, budgeting, and reporting. A product ops manager (or team) exists to support the product team by: Facilitating user interviews and other market research. Managing tools (for roadmapping, prototyping, etc.)

Product Research 95

Product Research User Testing Data Visualization Customer Experience 95

Folding Burritos

DECEMBER 7, 2017

This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. It’s a two-level processing system: Do we know “Who” is giving us this feedback and why? Think of customer feedback as a system. But in reality, it’s a system of tools and techniques, combined.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

Amplitude

APRIL 4, 2017

This is a guest post from Al Harnisch from Prolific Interactive , an Amplitude Solutions Partner. As the native mobile space matures, the biggest app-related issue brands face has shifted from UX and backend infrastructure to growth and monetization. Executing and iterating on the plan once the app launches. Technical Planning.

Data Visualization 83

Data Visualization Analytic Tools Research Software Reporting Tools 83

Centercode

DECEMBER 8, 2020

Is more testers always the best solution when you’re experiencing a dip in feedback? Hey Experts, I’m a test manager at a company that makes mobile apps. I spend so much time just following up with testers that it eats into the time I need to triage and build reports. How Do You Manage Large Tester Teams?

User Testing 80

User Testing Feedback Software Analytic Tools Product Research 80

ProductPlan

DECEMBER 2, 2020

A few examples: Conducting research. Product managers take the knowledge they gain from their research and apply those learnings to crafting a high-level strategic plan. The product manager’s strategic tool to capture this plan and share it with the cross-functional team is the product roadmap. Developing a strategy.

Research Software 40

Research Software Feedback Software Technical Review User Testing 40

The Product Coalition

JULY 24, 2020

I always address this by creating a customer interview guideline, with a tailored question bank. In these guidelines, I always put reminders for myself as well. You can also overlay the findings from your interviews with secondary research during this stage, whether from past discovery initiatives or external research sources.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78