UX Planet

JANUARY 16, 2024

SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. It illuminates your target audience, their pain points, and desires. This belief makes you disregard market research because you feel you already know everything customers want.

Branding 94

Branding User Testing Product Research Data Visualization 94

Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. It’s more about looking for new ways to collect insights from users, uncover underlying assumptions, and explore the opportunity space.

Product Research 204

Product Research User Testing Customer Experience Research Software 204

UX Studio: Product Management

JANUARY 29, 2020

MagicBricks is the go-to platform to buy, sell and rent property in India. Every day, hundreds of thousands of people browse their website, mobile app and mobile site to find their dream home, an office for their business, or to sell or rent out their property. A UX research-only project.

User Testing 75

User Testing Research Software Product Research Customer Experience 75

Userpilot

JANUARY 26, 2023

We also look at a few excellent examples of inclusive product design in SaaS. TL;DR Inclusive product design involves building products that are easy to adapt and allow users with different needs to complete their tasks. All users can be excluded from using a product at different stages and along multiple dimensions.

Product Research 98

Product Research Feedback Software Research Software User Testing 98

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. People who need medicine use apps and websites to order perscriptions and have them delivered to their homes. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe.

Research Software 154

Research Software Data Visualization Software Review Technical Review 154

Userpilot

NOVEMBER 24, 2022

Proper documentation can go a long way when outsourcing processes, hiring new employees, and onboarding customers to use your product as intended. This article will cover the key elements of a good product guide and the tools that can help you implement them. It outlines and describes every step to fulfill a process successfully.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

UX Planet

FEBRUARY 5, 2024

It reduces barriers and enables users to participate more fully in various aspects of life. Better User Experience: Accessibility often leads to a better overall user experience for everyone, not just those with disabilities. Clear navigation, readable text, and well-organized content benefit all users.

Customer Experience 82

Customer Experience Research Software User Testing User Friction 82

UX Studio: Product Management

OCTOBER 16, 2020

As a UX researcher, I’ve had many opportunities to collaborate with people from different roles. While doing so, I have realized that areas of customer service and UX — traditionally quite different things — have a lot in common. But what is good customer service? Customer service as a resource for UX.

User Testing 98

User Testing UX Customer Feedback Customer Experience 98

ProductPlan

JUNE 13, 2023

From inception to delivery, we follow a rigorous process that ensures our customers get the best possible user experience. This helps shape our solution and brings the entire organization into alignment before the designs are seen by customers. There’s no need to gather a ton of feedback upfront.

Product Research 63

Product Research User Testing Research Software Feedback Software 63

Lenny Rachitsky

FEBRUARY 20, 2024

It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job. A big thank-you to Dan Shipper and Dennis Yang for providing feedback on this post. But you’re wrong.

Data Visualization 130

Data Visualization ChatGPT Reporting Tools User Testing 130

UX Studio

MAY 30, 2023

It is through design that we communicate with our users, either in proper words or with visual clues. Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. Mobile payment systems are a good example of this. How can we make users feel safe regarding products and services?

UX 97

UX Reporting Tools Research Software Data Visualization 97

UX Studio: Product Management

JUNE 23, 2020

Zignaly is a cryptocurrency trading platform that helps investors make the right trades by either copying other traders (copy-trading) or receiving trade suggestions based on technical and fundamental analysis (signals). On our side, we had one UX designer and one UX researcher, the latter of which also taking on the role of project manager.

Research Software 66

Research Software Feedback Software Reporting Tools User Testing 66

Mind the Product

JUNE 20, 2019

Even with very short cycles between discovery and delivery, it can take up to several months from identifying a user problem to the release of a potential solution to real users. At Xing the technology we use is predefined so I will focus business and user needs and how they are connected.

Product Research 159

Product Research User Testing Customer Experience Customer Feedback 159

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. What We’ll Cover In Our Customer Retention Guide. TL;DR- 13 Customer Retention Strategies.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Product Talk

AUGUST 8, 2018

We are teaching business leaders and change agents how to prototype their way to viable solutions. In this context, solutions aren’t product solutions, but rather internal programs and processes that effect change within the organization. In the product world, that means our customers and our end-users. Tweet This.

Product Research 253

Product Research Feedback Software User Testing Research Software 253

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. To find out why people had stopped using the app, we did what we always do.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Imaginary Cloud - Design

MAY 30, 2022

The user-centered design ensures that the design of digital products meets people's needs and desires (or usability). It has a project plan and a high-level architecture while keeping the user in mind. Finding an innovative solution requires: Validating the problem. Get to know your audience and your client. Generating ideas.

Research Software 74

Research Software User Testing Analytic Tools Feedback Software 74

Mind the Product

MARCH 12, 2020

I’ll describe what product operations does and how it fits within product teams at my company InVision , then share some of my personal learnings over the past three years, including: Why product ops is needed. Maintaining templates, guidelines, how-to references and resources. What product ops is. Supporting onboarding.

Product Research 184

Product Research User Testing Weak Development Team Technical Review 184

The Product Coalition

SEPTEMBER 21, 2020

10 guidelines to design high impact experiments. Running Experiments has become one of the most valuable tools for Product Managers to validate ideas, de-risk releases and measure the impact of their work. Here are 10 guidelines to design high impact experiments. And when are experiments invalid?

Customer Experience 153

Customer Experience Data Visualization User Testing Product Research 153

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Product Talk

MARCH 3, 2021

In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space. Here’s an opportunity solution tree. What are your customers’ needs?

Product Research 165

Product Research User Testing User Friction Research Software 165

The Product Coalition

MAY 8, 2018

Handover is a crucial process in the software lifecycle, and it may turn out to be costly and harsh unless you take the appropriate precautionary steps to make it smooth and downtime-free. The following article answer the question how to transfer software development works to another programming team. feel free to read Micha?’

Feedback Software 60

Feedback Software Research Software Software Review User Testing 60

The Product Coalition

MARCH 8, 2023

It also strengthens regulatory compliance and supports research and advancement. Data integration: Integrating data from disparate systems, such as electronic health records (EHRs) and laboratory systems, can be difficult and time-consuming. How can CIOs better communicate the business value of data quality initiatives?

Healthcare 78

Healthcare Data Visualization Research Software Technical Review 78

Userpilot

MAY 22, 2024

Knowing what your customer does at different stages of their relationship with you can help increase engagement, loyalty, and customer retention. You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

The Product Coalition

MARCH 10, 2021

Project Aristotle ’s researchers proved that you could not design a perfect team, even considering the team's size, diversity of skills, experience, and personality traits. In short, the Project Aristotle “researchers found that what really mattered was less about who is on the team and more about how the team worked together.”

Research Software 134

Research Software Webinar Product Research User Testing 134

UX Studio

AUGUST 28, 2018

Do you love user personas? At UX studio, we recently had a great conversation about user persona creation which showed us that most designers and researchers have their doubts. This blog post has been written to discover the pitfalls of user personas and how to avoid them. How do we create valid user personas?

User Testing 99

User Testing Customer Experience Customer Feedback Research Software 99

UX Studio

JULY 27, 2022

Did you know that 50% of internet users consider the website design to be deciding for a compelling brand image? But otherwise, it’s worthwhile to invest time and energy in more complex solutions. Website redesign is the process of enhancing your webpage’s visual appearance and improving its user experience.

Data Visualization 86

Data Visualization User Testing Product Research Analytic Tools 86

UX Studio: Product Management

JULY 9, 2021

We are a UX design agency based in Europe with a decade of experience in UX design and research. Super User Studio. Our international team of UX designers and UX researchers work with businesses from all over the world. . While we always tailor our services to our clients’ needs, there are some guidelines we always follow.

Research Software 52

Research Software UX User Testing Product Research 52

Business of Software Conference

APRIL 7, 2020

Ayat is a ‘queen of CRO’ with over ten years helping companies create websites that customers love, and that result in increased sales and retention. Most marketing talk, or business strategy meetings, emphasizes the importance of ‘customer first’. Customer First fails? How do we get into the minds of the customer?

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? I am Christy Culp. ” Right?

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. Since Thomas Watson Jr.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

SEPTEMBER 5, 2023

With all the best practices out there, improving CX without a customer experience roadmap can get overwhelming. Building a roadmap can help you understand your customer’s point of view, determine the CX tactics you should apply, and prioritize the tasks with greater returns. Design the customer journey map.

Customer Experience 105

Customer Experience User Testing Data Visualization Customer Feedback 105

The Product Coalition

JANUARY 1, 2020

It was a meeting to get feedback and advice on some of the areas I have been struggling with as a core member of an early-stage startup. When I talk to a potential customer and they give me good feedback, I have to assume they mean it. That’s just painful. Generic advice and guidelines don’t help beyond a point.

User Testing 79

User Testing Startups User Friction Customer Feedback 79

Amplitude

APRIL 4, 2017

This is a guest post from Al Harnisch from Prolific Interactive , an Amplitude Solutions Partner. As the native mobile space matures, the biggest app-related issue brands face has shifted from UX and backend infrastructure to growth and monetization. Executing and iterating on the plan once the app launches.

Data Visualization 83

Data Visualization Analytic Tools Research Software Reporting Tools 83