Mind the Product

JANUARY 10, 2017

As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. Write a Handbook. The practices I describe are not an exhaustive list of tools and methods. Documentation Powers.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. It put all the activities I do as a product manager into perspective. We find and validate market problems for which customers will pay for a solution. And then we take the solutions to market.

Framework 150

Framework Product Management Product Manager Weak Development Team 150

Sequent Learning

APRIL 22, 2019

Product Managers and product leaders continually search for engaging resources to contribute to their knowledge and effectiveness. To help you reach this level of success, we have recognized a mix of books from both our portfolio and many others that can help increase your product management acumen.

Books 40

Books Product Management Product Manager Data Visualization 40

Gainsight

AUGUST 5, 2022

Imagine you are a Customer Success Manager (CSM), and you wonder what the future holds for you. Over the past ten years, the role of Customer Success Manager has evolved and changed as much as the field of SaaS has. Helping manage renewals and driving advocacy. However, you aren’t sure of the path to get there.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Agile Velocity

MAY 14, 2020

While the Agile movement originated in software development, it has been applied to much more: from medical devices to spacecraft, as well as engineering, marketing, and education. The product or service meets the expectations of the market for usability, reliability, etc. The time it takes to deliver an idea into the market.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Gainsight

JUNE 17, 2022

According to Forrester research , product-led growth companies have sparked more than $208 billion in market value so far. That means you can stand out in a saturated SaaS market, reduce customer acquisition costs, and drive more recurring revenue. . Download “ Product-Led Success: The Professional’s Handbook ” now to learn more. .

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Research Software 52

Modus Create

JULY 21, 2020

When companies use Scaled Agile they are empowered to pivot quickly and respond to market changes. Do teams within your organization embrace the vision? With the organization moving and pivoting in response to market changes, the entire organization needs to be aware of the short- and long-term program goals. Product Owner Sync.

Agile 134

Agile Data Visualization Reporting Tools Research Software 134

The Product Coalition

MARCH 23, 2018

If you want to prioritize successfully you can’t view it in isolation or treat it as a product management task. A good process removes a lot of people management issues and keeps everyone aligned and onboard with what you are trying to achieve as a product team, from your execs to your customers. Number 3?—?PROCESS.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Product Bookshelf

AUGUST 22, 2016

The product management interview process is intimidating because it tests your expertise and domain knowledge in many different areas. Lin , the author of PM Interview Questions , about his favorite books for expanding a product manager’s skill set in the following areas: Product design. Product management process. by Nir Eyal.

Data Visualization 48

Data Visualization Books User Testing Customer Experience 48

The Product Coalition

OCTOBER 22, 2018

spread across your CRM, stuck in support tickets or your latest project management tools and in spreadsheets owned by your customer-facing teams. Here’s a few from real conversations I’ve had recently… People tell me: They don’t want customers telling them what to build because they have a strong vision.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Gainsight

MARCH 29, 2022

As a product leader or manager, it may feel like you’re being asked to help your company outrun the competition while the field becomes more and more crowded. Across the globe, SaaS products are flooding the scene, and the market is becoming saturated with competition. How is the SaaS market changing? You’re not alone.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Strategy 98

The Product Coalition

JANUARY 26, 2024

In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. In the real world, product managers may have to start from scratch and quickly find something meaningful to work on. Twenty five mini-research ideas for finding something meaningful to work on.

User Testing 105

User Testing Product Research Research Software Data Visualization 105

BrainMates

APRIL 2, 2019

We know Product Management is a tough gig. But what about quitting Product Management? Let’s address the elephant in the room and ask ourselves, “Am I cut out for Product Management? Let’s address the elephant in the room and ask ourselves, “Am I cut out for Product Management? How does this relate to Product Management?

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

The Product Cafe

DECEMBER 12, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. It's insightful, but it might inadvertently narrow your vision. Our marketing strategies, positioning, and pricing all play a pivotal role in how our product is perceived and experienced.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Sequent Learning

SEPTEMBER 4, 2019

Fundamentals of Product Management – For the Last Time. People often ask me why I write books and articles about product management. And these actions float down to the product managers who sometimes operate by the agendas of others, vs. the advocacy for the business of their products. That’s great news.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

Intercom, Inc.

JULY 25, 2018

Beware of the epidemic of collaboration, common management mistakes and dysfunctional teams. Managing performance is one of the hardest things to do. If people aren’t signing up, if the marketing page isn’t working, if no one is sharing the product on Twitter, we just assume it will be fixed with a better product.

Onboarding KPIs 152

Onboarding KPIs User Testing Startups Vision 152

Intercom, Inc.

SEPTEMBER 19, 2019

When not writing his sales handbook, he’s been overseeing the change from Close.io Steli shows how to manage it properly – without creating a toxic culture. It’s just interesting to see how the market is interpreting this. You are constantly managing. Steli’s had a busy year since he last joined us on Inside Intercom.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184