Intercom, Inc.

JUNE 21, 2018

That means your focus should be on building the right customer profile and developing precise messaging to reach them. We just had to figure out the messaging, the timing, and how we were going to go about pulling our current audience into the new stuff while also selling to a new audience. Are you doing outbound?

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Business of Software Conference

APRIL 17, 2020

In These Uncertain Times… A rather wonderful use of some of the messaging from inbound emails Jessica Salfia at the West Virginian Council of Teachers of English turned into a poem. The words lose their effect and often seem to stand in stark and hollow contrast to the marketing message or sales pitch that follow.

Reporting Tools 64

Reporting Tools Outbound Inbound Messaging 64

Usersnap

FEBRUARY 14, 2023

By understanding your ideal customer profile (ICP), competitors, messaging, and more, your business will be prepared for whatever comes its way and set for success. The marketing strategy for product-led growth is more inbound and you let the product speak for itself. Will I focus more on inbound or outbound sales, or both equally?

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Intercom, Inc.

MARCH 28, 2022

When a prospect is intrigued by your outbound marketing and reaches out to your support team to ask a question, is that a marketing, sales, or support issue? How does cloud-based video collaboration platform Frame.io When a customer reaches out with a question while they’re on a free trial, is that a support issue or a sales issue?

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Business of Software Conference

NOVEMBER 16, 2023

For a full version of this talk, including a video recording and transcript, click here. Inbound Calls When new customers sign up, your system automatically sends them a number of emails – a generic welcome, a receipt, and maybe one or two others. Your customers expect these messages from you. But how do you do it?

Research Software 52

Research Software Feedback Software User Testing Customer Experience 52

Userpilot

OCTOBER 8, 2021

Sales-based growth meant sending thousands of outbound messages in an attempt to find the key decision-maker, shorten the sales cycle, and close aggressively. social media posts, Youtube videos or podcasts. In the past, any rapid growth that occurred in software companies was largely sales-based or marketing-based.

Analytic Tools 96

Analytic Tools Research Software Data Visualization Product Research 96

Userpilot

JUNE 29, 2023

You can also create custom views of data across your funnels with HubSpot CRM data and video, social, and ads data. Moreover, HubSpot offers two-way integration with Zapier to share data across multiple tools to capture leads and improve your inbound marketing programs. Here are Zapier’s best features.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Userpilot

FEBRUARY 4, 2022

The enterprise model: Succeeding with an enterprise sales model will require a sales team, outbound marketing, and enough capital runway to endure the long sales cycles. This SaaS sales model is often reserved for high-ticket, specialized software — and sales techniques often focus on outbound marketing rather than inbound marketing.

Feedback Software 97

Feedback Software Research Software Reporting Tools Onboarding KPIs 97

Intercom, Inc.

JULY 19, 2021

Conversational support is the modern way to resolve customer questions through a digital-first, messaging-based interaction. And not only does this additional insight mean that you can provide more helpful, relevant support, but it also enables you to serve up targeted, relevant messages , for more impactful sales and marketing outreach.

Weak Development Team 129

Weak Development Team Reporting Tools Research Software Feedback Software 129

Usersnap

JANUARY 20, 2023

CRM tools are made up of several elements, including forms for collecting feedback, an email hub, and/or instant messaging platforms. Video Capture A video capture platform enables companies to provide customers with convenient and quick ways to resolve their issues. Does the tool show customer metadata with every ticket?

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

JULY 24, 2023

Leveraging video content. Any inbound marketing campaign needs to start by attracting potential customers that align with the target audience of SaaS businesses — often through traffic from search engines or social media. Positioning and messaging often go hand in hand as they have to remain consistent with one another.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Marketing 76

Business of Software Conference

MAY 21, 2020

Video, Slides, & Transcript below. There’s inbound hiring and there’s outbound hiring. Inbound hiring is when the candidate comes to you. So, if you put up a job post on LinkedIn then that’s a form of inbound hiring as these candidates need to proactively apply to be considered for the job.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound. Inbound and Outbound Success Stories. Inbound VS. Outbound for SaaS Marketing.

Research Software 71

Research Software User Testing Outbound Marketing 71