The Product Coalition

JULY 22, 2019

We were using it to manage clients, including interactions both inbound and outbound. If you are familiar with Salesforce, you may be familiar with this scenario. If you are not familiar, Salesforce is a pretty powerful client relationship management tool. That included calls, emails, chats, etc.

Customer Experience 60

Customer Experience Data Visualization Outbound Inbound 60

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Today’s guest has been bootstrapping for most of her life. When we started, our product was very niche.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

Business of Software Conference

MAY 21, 2020

There’s inbound hiring and there’s outbound hiring. Inbound hiring is when the candidate comes to you. So, if you put up a job post on LinkedIn then that’s a form of inbound hiring as these candidates need to proactively apply to be considered for the job. Outbound hiring is the opposite.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

The Product Coalition

OCTOBER 6, 2023

Call Centers Inbound and outbound call centers are constantly interacting with consumers regarding calls for various services and campaigns. Therefore, for the industry’s long-term development, Emotion AI can be used to prevent avoidable accidents. Several applications utilize sensors to monitor the driver’s condition.

Research Software 158

Research Software Reporting Tools Data Visualization Automotive 158