Usersnap

NOVEMBER 26, 2023

Unlike Jira Software, which is adept at tracking and managing development tasks, JPD fosters stakeholder alignment and strategic planning. This capability is pivotal in averting the “feature factory” phenomenon; as Tanguy Crusson, Head of JPD, says, “Roadmaps should focus on why and not just what and when.”

Product Research 52

Product Research Feedback Software Analytic Tools Customer Feedback 52

Intercom, Inc.

OCTOBER 13, 2022

We’ve heard you loud and clear – our customers’ feedback and partnership was our biggest driving force behind today’s product announcements. And if you ask us, the answer to these challenges is in-product communication. Intercom customers typically see a 31% increase in engagement after implementing in-product messages”.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

ProductPlan

APRIL 27, 2021

Product-Led Growth at ProductPlan. My company ProductPlan launched our product roadmap platform in 2013 and we baked in product-led growth from the very beginning. In our early market validation, we discovered that product managers wanted to try the product on their own before buying.

Customer Experience 53

Customer Experience Product Research Inbound Customer Feedback 53

BrainMates

SEPTEMBER 19, 2022

Within each product team there is a product manager, up to eight developers, quality assurance, and – where appropriate – a team-dedicated product designer. The product managers drive the team roadmaps according to set objectives aligned to company objectives, as well as the product strategy overall.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

JUNE 13, 2022

The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. The product-led blog is perfect for people who want to learn more about product-led growth. Here is a list of SaaS blogs that cover topics in product marketing: Kalungi.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

ProductBoard

NOVEMBER 15, 2017

productboard , the all-in-one product management solution, launched today on Product Hunt the Portal , an all-new interface that bridges the divide between the product teams and marketplace. productboard Portal enables product managers to get the pulse of their customers.

Customer Feedback 45

Customer Feedback User Testing Weak Development Team Feedback Software 45

DISQO

JULY 5, 2018

In an effort to get closer to Amazon’s benchmark of having 70% of the information needed, some product managers even go to nearby Starbucks to generate feedback from random patrons. This works really well if research teams have the resources and bandwidth to handle and prioritize all the inbound questions and hypotheses.

User Testing 66

User Testing Research Software Market Research Product Research 66

ProductPlan

SEPTEMBER 28, 2022

If people can adopt your product through self-service, keep your initial product experience as simple as possible. Here at ProductPlan, we let product managers sign up for a free trial without a credit card and get access to the features in our entry-level plan. Benefits of being product-led.

Reporting Tools 59

Reporting Tools Customer Experience Feedback Software User Testing 59

DISQO

JULY 5, 2018

In an effort to get closer to Amazon’s benchmark of having 70% of the information needed, some product managers even go to nearby Starbucks to generate feedback from random patrons. This works really well if research teams have the resources and bandwidth to handle and prioritize all the inbound questions and hypotheses.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

In an effort to get closer to Amazon’s benchmark of having 70% of the information needed, some product managers even go to nearby Starbucks to generate feedback from random patrons. This works really well if research teams have the resources and bandwidth to handle and prioritize all the inbound questions and hypotheses.

User Testing 40

User Testing Research Software Product Research Market Research 40

Userpilot

FEBRUARY 4, 2022

This SaaS sales model is often reserved for high-ticket, specialized software — and sales techniques often focus on outbound marketing rather than inbound marketing. “I heard X about your product” — if the statement isn’t true then just say “that’s not true” and pause. User persona example.

Feedback Software 95

Feedback Software Research Software Reporting Tools Onboarding KPIs 95

The Product Coalition

OCTOBER 21, 2019

it’s much trickier in the world of products. The roles of Product Manager, Product Marketer and Product Owner (if they all exist in your company) will all vary depending on what senior management have seen before, what other roles exist, the types of product and the size (or maturity) of the company.

Outbound 60

Outbound Inbound Product Management Product Manager 60

Userpilot

APRIL 22, 2024

Asana drives repeated product engagement through gamification. Buffer informs the product development process with a public roadmap. Ultimately, this drives users to make use of the Hubspot platform for their inbound marketing needs. Hubspot offers extensive education to drive customer success.

Feedback Software 83

Feedback Software Product Research Customer Experience Strategy 83

Userpilot

AUGUST 14, 2023

Let users know that you’re working on some of their requests and suggestions (through email, public roadmaps, and so on). Clicks on outbound and inbound links. So If you want to use first-party data to retain users , it’s worth closing the feedback loop by: Analyzing survey responses carefully to spot valid improvement opportunities.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Customer Feedback 91

Intercom, Inc.

JANUARY 31, 2019

We did the same thing with our product: we had a product roadmap, and we had an anti-product roadmap of things we’re not going to build. One thing that occurred to me very early on when I moved back to R&D (or to Product and Engineering land) was how we have a lot of inputs to our roadmap.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Mironov Consulting

DECEMBER 2, 2019

At workshops for product leaders, we often discuss different approaches to implementing major organizational changes within product management teams and adjacent groups (e.g. First, a nod to Saeed Khan , who points out that there is no universal, perfect organizational model across all product teams and all situations.

User Testing 80

User Testing Customer Experience Outbound Customer Feedback 80

DISQO

MARCH 6, 2020

In an effort to get closer to Amazon’s benchmark of having 70% of the information needed, some product managers even go to nearby Starbucks to generate feedback from random patrons. If you are prioritizing features on a roadmap, create a prototype that highlights the feature along with a prototype that doesn’t include the feature.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Business of Software Conference

JULY 26, 2016

Rich Mironov: Answering Your Audience’s Roadmap Questions. Rand Fishkin: Helping Customers Find You Online – The Ever Changing World of Inbound Marketing. Michael McDerment: A litany of product management mistakes at Freshbooks. Eric Sink: Product Management. Talks from BoS EU 2014.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Pragmatic Marketing

NOVEMBER 9, 2009

While software development teams have been moving toward agile methods for years, many product managers are only now becoming aware of it. And a product manager is now called a Product Owner … right? Companies adopting agile methods know that product teams need a voice representing the customer.

Weak Development Team 70

Weak Development Team Agile Research Software Reporting Tools 70

Revulytics

OCTOBER 19, 2017

A few members of our Marketing team recently attended HubSpot’s Inbound 2017 conference in Boston, one of the year’s largest events for marketing professionals. As product managers, much of our role involves evangelizing our product roadmaps to people outside of our immediate team.

Roadmap 137

Roadmap Research Software Reporting Tools Analytic Tools 137

Intercom, Inc.

AUGUST 28, 2019

A support team will want to know if they were helpful, while a product team might need help prioritizing what to build next. Customer feedback is of obvious benefit to product managers, customer service employees, analysts, marketers, and pretty much anybody in your organization. Collate your data.

Customer Feedback 218

Customer Feedback User Testing Feedback Software Customer Experience 218

Intercom, Inc.

MARCH 29, 2022

Des Traynor laid out the six unique beliefs that guide our vision, mission, and roadmap here at Intercom. Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox. So I ended up running a customer success management team, a support team.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118