Intercom, Inc.
NOVEMBER 30, 2021
. “The real value support software offers is in the approach it enables and how it impacts the customer and team experience” But here’s the thing: a toolset is not a strategy. Sure, you can compare different software packages by their features, but that’s like marrying someone based on their dating profile.
Intercom, Inc.
MARCH 28, 2022
While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020. Read more ?.
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Intercom, Inc.
MAY 8, 2019
If it’s not Facebook modifying its Newsfeed algorithm , it’s Google shaking up AdWords and DoubleClick – requiring marketers to constantly redraft once tried-and-true roadmaps. Source: HubSpot Research, State of Inbound 2018. Source: HubSpot Research, State of Inbound 2018. How do you keep up with such breakneck development?
UX Studio
APRIL 6, 2023
DigitalDesign.NYC focused on tech and software until they launched their new division DD.NYC. Dotlogics develops digital experiences and supports brand transformations with services including branding, web design, eCommerce and mobile app design, UI/UX design, Custom Software Development, and WordPress and Shopify development.
UX Studio
APRIL 6, 2023
DigitalDesign.NYC focused on tech and software until they launched their new division DD.NYC. Dotlogics develops digital experiences and supports brand transformations with services including branding, web design, eCommerce and mobile app design, UI/UX design, Custom Software Development, and WordPress and Shopify development.
Intercom, Inc.
APRIL 29, 2020
Adjust your product strategy and roadmap. We’ve used these inputs to re-prioritize our product strategy and roadmap. Review every line on your marketing plan. It’s validated by what we’re hearing in the market – our survey of 400 support leaders found 47% of support teams have seen an increase in inbound queries.
Gainsight
FEBRUARY 2, 2024
Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough.
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