Userpilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. Product Manager : In charge of creating product strategy and overseeing the design process, among other things. Average salary: $151,254/yr. Average salary: $111,208/yr.

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Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

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Userpilot

MAY 17, 2022

Looking for product announcement examples to help inspire your next successful launch? This article covers all you'll need to know as a product marketer or product manager about crafting great product announcements: What are they? Next, highlight your competitive advantage and describe your product/new feature.

Research Software 89

Research Software Onboarding KPIs Product Research User Testing 89

Userpilot

AUGUST 29, 2022

With sentiment analysis, you can discover essential customer insights, identify customer pain points, and modify your products and services accordingly. Customer sentiment is how your customers feel about your products, services, and or your brand in general. Here are five effective ways of doing so. What is customer sentiment in SaaS?

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Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. TL;DR Cohort analysis involves tracking and analyzing how different groups of users with common characteristics behave inside the product. Behavioral cohorts are made up of users who interact with the product in a similar way.

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The Product Coalition

JULY 8, 2020

Whether you’re a Product Owner, VP, manager, or UX designer building better products is the #1 responsibility that lies in your hands. To make decisions, product-oriented professionals need data, you know that already. For this first story, we’ll focus on how UX-data (Users + Experience data) can boost any product.

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Userpilot

JUNE 15, 2022

Both are essential for obtaining unique information about growth and profitability. Your customer success team can use in-app notifications, contextual in-app messages, and NPS surveys to boost NRR. Net Revenue Retention is a key metric as it helps you determine the financial performance of your company.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Mixpanel

OCTOBER 17, 2022

trillion annually from their less-informed industry competitors. . We spoke to two leaders at growing digital companies about how integrating data-informed practices into their operations, including mature product analytics with a platform like Mixpanel, can lead to success. Putting product analytics into action.

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Amplitude

JANUARY 29, 2021

In 2020, digital products became essential to how we lived, worked, played, watched, learned, and connected. For product teams to meet this moment, they had to iterate faster than ever before. We’re thrilled to share that the mission was a success, and our customers have rated Amplitude the clear #1 solution for product analytics.

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The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. What features are most important to them?

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Amplitude

JULY 11, 2019

If employees are not used to looking at quantitative information before making a decision, then they’ll probably be overwhelmed when you just suddenly give them access to Teams need to use data to make better decisions. Formulate a North Star Metric that succinctly encapsulates what the entire company is working towards.

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Userpilot

OCTOBER 3, 2023

Wondering what customer journey KPIs align with your business goals? Customer journey KPIs, alongside product analytics , help product teams understand if they’re meeting their goals. This insight can help you make informed decisions to optimize your user experience.

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ProductPlan

OCTOBER 8, 2019

Now it’s time for onboarding, collecting feedback, increasing usage, and eventually winning the renewal. The delightful experiences create demand and enthusiasm for the product. They make excellent references and spread the word about how awesome your product is. Creating a Perpetually Positive Product Experience.

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Userpilot

MAY 8, 2024

From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. The dashboard improves the productivity of the customer success teams , allows them to identify issues in real-time, and helps them make better-informed decisions. To inform your customer success strategy.

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Userpilot

JULY 26, 2022

Looking for the right retention KPIs to track and improve your customer retention rates? Customer retention is the key ingredient when it comes to growing your SaaS product without having to acquire new customers. So let’s find out what retention KPIs you should start tracking! What are retention KPIs in SaaS?

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Userpilot

MAY 23, 2022

How do you track SaaS funnel metrics in each stage and improve them? Developing and optimizing sales funnels is a key part of SaaS product growth. There are a variety of metrics you can use to optimize your sales funnel, but today we’ll be focusing on what matters most. What are funnel metrics?

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Userpilot

JANUARY 23, 2023

With OKRs, you can develop clear strategies to promote product growth and effectively communicate them to your customer success teams. To hit the targets, customer success managers should incorporate initiatives such as: – Track product usage patterns and proactively prompt engagement with in-app flows. ” KPI vs. OKR.

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Feedback Software Analytic Tools Onboarding KPIs Customer Experience 75

Userpilot

JANUARY 16, 2023

Driving feature adoption is a crucial, yet exceedingly challenging, part of running a SaaS company. As such, building out a well-optimized feature adoption funnel should be a top priority regardless of the number of users you currently have. Feature adoption rates show the user adoption rate of a new feature or existing feature.

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Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. This is (of course) an unreasonable question, as every product/ business has its own uniqueness. Why KPIs from consumer companies don’t fit well with B2B/enterprise. 1] Generic KPIs? But metrics aren’t generic.

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Userpilot

NOVEMBER 24, 2022

The goal of any traditional or digital marketing strategy is product growth. Use live demos and free trials in the “Act” stage to help visitors find your product value. Segment users and personalize their onboarding experience according to their JTBD. The RACE marketing planning framework. Reach stage.

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Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. What is product analytics?

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Intercom, Inc.

JULY 6, 2021

These days, customers expect instant access to support, especially for products that are critical to their business operations. If people can buy your product in their native language, they should be able to receive support in their native language as well. Establish common KPIs. Consistent customer experience.

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Userpilot

APRIL 19, 2022

It’s NOT as simple as: “Hey, you bought this product. Upselling for SaaS requires engaging with your users at the right moment with the right in-app message. Cross-selling involves adding complementary products or add-ons to the customer’s initial purchase. Want to use product experiments and split-test your in-app messaging?

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Analytic Tools Onboarding KPIs User Testing Customer Experience 84

Userpilot

OCTOBER 7, 2020

Realeasing a new feature and expecting your users to just ‘pick it up’ is like going to China and expecting to ‘just pick up Chinese’. You need to help your users adopt the new features, regardless how far they are in their user journey. If nobody knows you’ve launched a new feature, you can’t expect anybody to start using it.

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Userpilot

JANUARY 15, 2021

Without product analytics, how do you know how to move the needle with your product growth? If you’re only beginning your adventure with product analytics, looking at all the usage data may seem overwhelming at first glance: Source: Heap. Here are the need-to-know takeaways: What is Product Analytics?

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Userpilot

NOVEMBER 11, 2020

Product adoption has picked up a fair amount of jargon over the years. And since new fancy terms seem to pop up every week, it can be a bit hard to navigate for both the newcomers and even for the well-established product pros. Hence: team Userpilot has put together the ultimate guide to product adoption and onboarding terminology!

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The Product Coalition

JANUARY 12, 2020

I decided to write this because I was getting messages from people about how they actually roll out OKRs. You want to make sure everyone is 100% onboard with the changes that are coming. There is lots of information out there about industry-standard benchmarks. At first, I decided to run some free workshops for our customers.

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Userpilot

JUNE 25, 2021

Do you want to build an efficient SaaS Product Marketing strategy, but are not sure where to start? There is so much involved in creating a great strategy, from target audiences to KPIs to customer journeys, but Userpilot is here to help. What is a product marketing strategy? What is a product marketing strategy?

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Research Software Analytic Tools Feedback Software Onboarding KPIs 58

Gainsight

AUGUST 15, 2021

Want to master in-product communication? That means every engagement has a purpose, is informative, and is revealing your company’s value. In this part two of our three P’s series on creating governance around your in-product user guide experiences, we lay out the processes you need to drive unbeatable in-product engagements.

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

Gainsight

JULY 22, 2021

Want to master in-product communication? That means every engagement has a purpose, is informative, and is revealing your company’s value. In this part two of our three P’s series on creating governance around your in-product user guide experiences, we lay out the processes you need to drive unbeatable in-product engagements.

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

Indicative

NOVEMBER 11, 2020

Focused on democratizing access to data-driven decision making, Customer Analytics tools empower non-technical users (like marketing and product teams) to make sense of all the data. Common features. How can I customize my offering, messaging, and marketing to target specific types of customers? Major players in the space.

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