Mironov Consulting

FEBRUARY 6, 2020

And I entirely reject gross revenue as a company-wide KPI. IMHO, setting gross revenue as a primary KPI encourages sloppy short-term thinking, whale hunting, and fictitious business cases. Yet it’s the first KPI proposed by many exec teams. That will boost revenue.” One-time deep discounts will pull in more marginal deals.”

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Let’s dive deeper!

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Gainsight

DECEMBER 23, 2019

Previously, she was a Senior Customer Success Leader at both Zuora and Cornerstone OnDemand helping to scale both those SaaS businesses and prior to that she spent five years at SalesForce in various leadership roles. A million things going on outbound-driven, rapidly changing. What’s the uber KPI for the department?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

PMLesson's Ace the PM Interview

NOVEMBER 4, 2019

An example would be Amazon where you should have a resume that screams Leadership Principles. The payments space in Asia is exploding right now, and there’s a need for Product leadership in this area. In mobile gaming, PMs are extremely KPI-driven and are the go-to people when it comes to monetization.

Automotive 68

Automotive Product Management Product Manager Technical Review 68