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Six Common KPI Mistakes to Avoid

Roman Pichler

You should possess the authority to ultimately determine which KPIs are used, and which ones aren’t—even though I recommend involving key stakeholders and development team members in the decision-making process. My article Boost Your Product Leadership Power will help you with this.

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My Experience Transitioning From Engineering to Product Leadership

ProductPlan

I worked with the product leadership to plan out a product strategy. From that success, I was then officially asked to move into the product role by the product leadership, and I have not looked back since then. Long term, you can expect to manage a specific KPI (e.g., 4 Key Differences in Skills Engineer to Product Manager.

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F.E².A.R?—?The Return of the King?—?Data Driven Expectations and Validation

The Product Coalition

KPI-1 : Cycle time reduction. Let’s define the next set of KPIs. KPI 2 : # Insurance Carriers using the solution? —?Hypothesis: Hypothesis: 2 in year 1, 10 in year 2, 20 in year 3, 50 in year 4 KPI 3 : Annual Revenue? —?Hypothesis: Fast We hypothesized that the solution could reduce cycle time by up to 15 days.

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Owning Agile by Jeff Patton

Mind the Product

He talked about the misunderstood term “customer” in the agile manifesto, and talked about the customer/vendor anti-pattern, the valuable/usable/feasible part of the product manager’s job, and that all of us should focus beyond the next KPI to hit. We should really care about the results we are generating for our companies and customers.

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The Three True-North Metrics that Your Product and Business Need

The Product Coalition

In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are these are the familiar Key Performance Indicators (KPIs): Revenue, Net Income, Paying Customers, Active users, etc. In healthy companies the NSM and the top KPI are highly correlated?—?they

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The CFOs at a 160-year-old retailer and Gainsight talk about their approaches to modern KPIs

Gainsight

But the way that people in the finance community, the marketing community, the HR community should engage and collaborate around those KPIs has to fundamentally change.” Some emerging KPIs Schrage noted include employee experience, customer experience, and customer lifetime value. From a KPI perspective, we also embrace technology.”

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Webinar recording: Start Stopping! A Lean Approach to Portfolio and Budgeting Management

Agile Velocity

T In this video, Transformation Coaches Randy Hale and Sally Tait discuss how to: Apply Lean budgeting to simplify financial processes and focus on value Use Lean Portfolio Management techniques to optimize enterprise flow Leverage KPI’s and metrics to accurately show portfolio health Deliver More Value With The Same Amount of Resources.

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