Mind the Product

JUNE 5, 2017

Like a sailor who navigates a path through stormy seas, a product manager needs to navigate their product through the needs of customers, business partners, and stakeholders while following the product vision (the end state for what the product will deliver in the future). It’s not a roadmap or a KPI. 1 – Make a Clear Decision.

Banking 114

Banking KPI Vision Customer Experience 114

Mind the Product

APRIL 28, 2017

The Vision as a Tool. At a minimum, a good vision needs to identify three things: the problem you are trying to solve, who you are trying to solve it for and what outcomes you want to meet (evidenced by a solid, meaningful KPI). The outcomes should be clear in the vision you have, as we saw above. To Summarise.

Weak Development Team 121

Weak Development Team Research Software Vision KPI 121

Bain Public

OCTOBER 19, 2019

Here are the 3 roles Product Managers must perform to achieve roadmap leadership: The Diplomat It’s not our role to dictate through authority where the product should go. We hold quarterly high-level prioritization meetings to help the company’s leadership define the roadmap priorities. We owe it to the leadership.

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The Product Coalition

MARCH 3, 2020

It was structured such that there was an overarching set of KPIs agreed upon at the leadership level. My goal was to provide the overall structure and vision for the team, but I wanted the team to take that and then define the path they were going to take to achieve the outcome. That’s the ideal structure I’ve used.

Feedback Software 78

Feedback Software CTO Leadership User Testing 78

Revulytics

SEPTEMBER 18, 2019

In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager. Don’t let today’s metrics hold back your vision. Look left and right beyond your test’s core KPI, not just straight ahead.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

ProductPlan

SEPTEMBER 17, 2019

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. Take a Minimum Viable Product -type approach to identify and select which KPIs make the cut.

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

Product Club

JUNE 10, 2017

It’s painful for those on the ground, as existing working models are discarded, and confusing for leadership to adapt management techniques to support these new teams. Setting the vision and defining success is not only an important practice in high functioning Agile teams, it’s also key to a successful transformation.

Agile 54

Agile Customer Experience User Testing KPI 54

The Product Coalition

OCTOBER 5, 2021

A team failing to deliver successful outcomes in time could have flaws in the delivery process, or lack of product vision, or a need to improve the efficiency of the technology stack. David Marquet’s book ‘ Leadership is Language ‘ is a great source of ideas for helping promote the right mindsets.

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Weak Development Team Reporting Tools Research Software Feedback Software 150

The Product Coalition

NOVEMBER 24, 2020

The role of a Scrum Master is primarily one of servant leadership?—?or or “true leadership”?—?and Generally, insisting that the team achieve specific KPI, for example, forecasts vs. velocity, does not help. You need to determine for yourself what works for your organization?—?which which is a process, not a destination.

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

ProductPlan

APRIL 9, 2019

. “Engineers often feel disconnected from the customer’s use case, believing instead that the product they are building is desired by one and only one person: the product manager with some grand but delusional vision,” says Michael Bamberger of OptimizeIQ. Leadership doesn’t require being the center of attention.

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Weak Development Team Technical Review Customer Experience KPI 72

Mixpanel

JULY 9, 2021

Put another way: I wanted to call this article “How to save money, brain cells, your engineering/product relationship, and the grand vision of your startup.” Supercharge your KPIs with deep product metrics. Founder goals tend to take shape less as goals and more as grand visions for world domination. About Tim Flack.

Analytic Tools 59

Analytic Tools Data Visualization Feedback Software Startups 59

ProductPlan

OCTOBER 26, 2021

Seeing the big-picture vision and possessing versatility enables product managers to impact, even when the spotlight falls on others instead. We suffer from imposter syndrome and deprecate our value because, as generalists, we don’t command the same respect and awe as our more specialized coworkers.

CTO Coach 86

CTO Coach User Testing Product Research Data Visualization 86

ProductPlan

JULY 10, 2020

But I was still a member of the Product leadership team, and the reason for that is relatively simple – we were a product company and, therefore, a product-lead organization. But what happens when there’s a separate set of Key Performance Indicators ( KPI s) from one department to the other? Lack of shared goals.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Mind the Product

JULY 16, 2018

Some screenshot extracts of the survey are shown below: If it’s not written up, it doesn’t count towards your KPI. Our vision was to ensure that we deliver value and are experts in our domain. The survey data all flows through to a power BI dashboard (it really wasn’t that difficult).

Product Research 83

Product Research User Testing Data Visualization Customer Feedback 83

Amplitude

MARCH 21, 2018

There is no leadership without accountability. A north star metric should consist of 2 parts: a statement of your product vision and. Using this framework, every team knows what their own KPI is as well as how it contributes to the north star. Question 1: What are some examples of good north star metrics?

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Research Software Customer Experience User Testing Data Visualization 110

Amplitude

MARCH 21, 2018

There is no leadership without accountability. A north star metric should consist of 2 parts: a statement of your product vision and. Using this framework, every team knows what their own KPI is as well as how it contributes to the north star. Without a north star, you can’t have a product-led company. Click To Tweet.

Customer Experience 110

Customer Experience Research Software User Testing Data Visualization 110

Hutwork

MARCH 9, 2018

You also need to name KPIs for product people. Chris Butler , Director of AI at Philosophie NYC , lists out the proper KPIs for product managers and what makes up a “good” KPI. #15 You might not agree with all of Rosenberg’s points on leadership. 15 Enter the Matrix—Lean Prioritization. Author: Andy Wicks.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Coalition

JANUARY 12, 2020

People want to decide how they do their job because often they really do know better than people in leadership positions. You could leave this decision up to the team when you get together, but I find picking the objective for first-timers is often easier coming from the leadership position. you do need a vision for the long term.

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Weak Development Team Research Software Onboarding KPIs Customer Experience 78

Gainsight

DECEMBER 23, 2019

Previously, she was a Senior Customer Success Leader at both Zuora and Cornerstone OnDemand helping to scale both those SaaS businesses and prior to that she spent five years at SalesForce in various leadership roles. Jason: For your customer success [34:27] _, what’s the number one goal or KPI for the company? Welcome, April.

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Customer Experience Onboarding KPIs User Friction Data Visualization 52