The Product Coalition
JULY 1, 2019
Your mind runs through your dashboard. In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are these are the familiar Key Performance Indicators (KPIs): Revenue, Net Income, Paying Customers, Active users, etc. you need numbers.
The Product Coalition
MAY 28, 2020
Freestyling Amongst the product leadership team, they will need to decide that they are committed to more structure/standardization, engagement with their direct reports on career development, and time to review advancement candidates. liking to UX studies, mockups, and KPI dashboards).
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Gainsight
FEBRUARY 23, 2023
That starts at the top, with the processes your leadership team builds around your KPIs. Consider using weekly business reviews in which executives and others from across the organization gather to share progress around their assigned KPIs. Building and sustaining a KPI-driven business culture requires carrots as well as sticks.
Gainsight
AUGUST 24, 2020
KPI and Board reporting. I also spend an hour or two in syncs with leadership in customer success and other teams; again, to be clear we are all aligned in the right direction. The Customer Success Operations team I manage has responsibilities ranging across: Software administration. Process development.
ProductPlan
FEBRUARY 15, 2022
Other roles exclusively focus on customer data, such as product dashboards and KPI tracking. Collecting, organizing, and analyzing product and customer usage data to help product management and executive leadership make informed decisions. Strong process leadership is an excellent skill for future directors.
Revulytics
SEPTEMBER 18, 2019
In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager. This makes analytics data tangible, enabling you to combine input from various data sources and analytics tools into a super-flexible dashboard.
Gainsight
SEPTEMBER 28, 2020
Alignment is key—KPI alignment, executive alignment, and cross-functional alignment are critical for success. A VP of a division may log-in to view top level dashboards on a weekly or monthly basis but a manager in that same division may be using your platform daily to perform a majority of their day-to-day tasks. Customer Comes First.
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