Alchemer Mobile

MARCH 26, 2021

Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Most brands today may think they build products around their customers’ needs and feedback, but in reality, they only hear from less than one percent of their customer base.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

The Product Coalition

FEBRUARY 27, 2023

With these types of insights, a few things happen here: we expand our KPI list to include things such as “Increase pages/session” and “Increase events/session”, but maybe most importantly, is our insights can now start taking the shape of hypothesis and opportunities.

Data Visualization 125

Data Visualization Customer Feedback Customer Experience Analytic Tools 125

Gainsight

AUGUST 27, 2021

If you’re a product manager, you’re constantly being slammed by figures and opinions. How do you know which KPIs are worth your time? We’ve picked out the best product management KPIs to track if you want to back decisions, focus priorities, secure buy-in, and prove product ROI. The takeaway?

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

ProductPlan

AUGUST 7, 2020

When I started my career as an engineer, I didn’t set my sights on becoming a product manager. Flash forward fifteen years later, and I’m the Director of Product Management at HG Insights. So, what qualities does it take to become a product manager ? 4 Key Differences in Skills Engineer to Product Manager.

Engineering 107

Engineering Leadership Customer Experience Feedback Software 107

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps. Taking a bifurcated approach to product development and innovation is more vital than ever.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

ProductPlan

AUGUST 27, 2021

Stakeholder management is the process of identifying, prioritizing, and engaging stakeholders throughout the product development process. Product managers (PMs) must first accurately identify who their stakeholders are to cultivate and nurture strong stakeholder relationships successfully. appeared first on.

Management 63

Management Management KPI Government 63

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Coalition

NOVEMBER 26, 2019

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. When a long-awaited product or feature finally launches, it often comes well short of the needs. QA, but it didn’t fix the planning waterfall : Strategy?

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. This pyramid represents all the elements that actively contribute to a healthy product culture.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

The Product Coalition

MARCH 15, 2020

Making a choice does not always have to be hard How Product Managers and Leaders Can Reduce Complexity The principles of j?d? Frederick Taylor is by no means the best source of wisdom for modern product or innovation managers. Across these three dimensions, however, product strategy is by far the hardest to master.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Gainsight

OCTOBER 14, 2020

Welcome to Day 1 of Pulse for Product, our inaugural event geared towards those in product management roles. However, the skills needed to ‘level up’ for product managers are a bit more elusive as PMs often receive varying feedback from customers, sales, customer success, engineering, etc. Yes, you read that right.

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

ProductPlan

NOVEMBER 20, 2020

Product managers are all about prioritization. The items that deliver the most value to a product’s reputation, help the product achieve its goals and improve KPIs are the ones that we continually slot at the front of the queue. Organize your roadmap using themes. Accounting.

Onboarding KPIs 52

Onboarding KPIs User Testing Customer Experience Product Research 52

ProductPlan

JULY 9, 2019

I recently attended a presentation by Benjamin Evans, Inclusive Design Lead at Airbnb, on product accessibility and his experience with designing for inclusion. It really got me thinking about how we build products in tech and the inherent biases in product management. Will this feature increase a KPI?

User Testing 62

User Testing Customer Experience Product Research Research Software 62

ProductPlan

DECEMBER 18, 2019

If we add X, the user gets Y, and this KPI improves Z. If we add A, the user gets B, and that KPI improves C.”. The winner gets top billing on our prioritized roadmap. Winning over the hearts and minds of stakeholders is a key part of product management. Our roadmaps are chock full of goodness.

KPI 52

KPI Weak Development Team Customer Experience Travel 52

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy.

Roadmap 73

Roadmap Software Review Weak Development Team Customer Experience 73

ProductPlan

FEBRUARY 8, 2022

Ask anyone in the technology world, “what is product management,” and you’ll get a fairly consistent answer. Ask this same cohort to define product operations—and how it differs from product management—and that consistency begins to fade. Many lack a clear picture of product operations’ role in general.

Data Visualization 99

Data Visualization Feedback Software Reporting Tools Research Software 99

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy.

Roadmap 52

Roadmap Software Review Weak Development Team Customer Experience 52

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy.

Roadmap 40

Roadmap Software Review Weak Development Team Customer Experience 40

Roadmunk

OCTOBER 12, 2017

Welcome to the very first episode of Product to Product , Roadmunk’s brand new podcast! Listen to it below: For context: As a company that builds roadmapping software for product people, we’re immersed in the product community. We’ve seen how helpful product people are when it comes to helping their peers.

Artificial Inteligence 55

Artificial Inteligence Data Visualization Feedback Software Analytic Tools 55

Roadmunk

JULY 20, 2017

Frankly, LTV only becomes relevant to SaaS PMs the longer a product is in market. Looking at the Technology Adoption Lifecycle Model, your LTV is a major KPI once in the Early Adopters phase—just before the chasm. Tracking CAC lets a SaaS PM adjust, pivot, swerve, do whatever needs to be done to improve product strategy.

Customer Experience 74

Customer Experience Product Management Product Manager Technical Review 74

ProductPlan

NOVEMBER 10, 2020

Securing a slot on the agenda and presenting the overarching strategy and rationale for key product decisions is a highly efficient way to convey this information and build consensus. Another tool product executives can use is a cloud-based product roadmapping solution (like ProductPlan ).

Data Visualization 53

Data Visualization Roadmap Software Review Technical Review 53

ProductPlan

MARCH 6, 2020

What gets prioritized versus what’s left on the shelf can have a significant impact on growth, revenue, usage, churn , and all the other KPIs executives value. Your Product is Out of Sync from Company KPIs When… You’re going through the motions. Those KPIs are the only measure of success that counts.

KPI 61

KPI Roadmap Product Research Software Review 61

ProductPlan

JULY 10, 2020

Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. But what happens when there’s a separate set of Key Performance Indicators ( KPI s) from one department to the other? Lack of shared goals.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

ProductPlan

OCTOBER 26, 2021

Seeing the big-picture vision and possessing versatility enables product managers to impact, even when the spotlight falls on others instead. Variety is the Spice of Life and the Bane of Product Management Careers. There appears to be a lack of shared understanding of what Product has to offer and why it’s so necessary.

CTO Coach 86

CTO Coach User Testing Product Research Data Visualization 86

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. On my team at LinkedIn we found it best to administer our NPS survey quarterly, which aligned with our quarterly product planning cycle. The Origin of NPS.

Product Research 113

Product Research Customer Experience User Testing KPI 113

ProductPlan

APRIL 7, 2022

The post What Is a Product Operating Model? appeared first on.

KPI 40

KPI Customer Feedback Customer Experience Agile 40

Mind the Product

DECEMBER 12, 2018

This research has allowed us to make more informed and confident decisions about our product vision and roadmap. When you think about increasing engagement you can probably think of many changes you’d make to your product, or features that you’d add. These are the customers we want to serve and replicate.

User Testing 121

User Testing Customer Feedback Research Software Data Visualization 121

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. 5 Key Elements to Check A single product issue may reflect multiple underlying causes.

Weak Development Team 149

Weak Development Team Reporting Tools Research Software Feedback Software 149

Mixpanel

MAY 12, 2020

As Mixpanel’s VP of Product and Design, and our former Head of Engineering, Neil Rahilly brings a blend of strategy, hiring, management, and career advice to those who want to push innovation at their companies forward. How do you define your product strategy? And that’s proprietary information.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

Neil recently sat down for an AMA session and spoke on a wide range of topics, from product strategy and process pipelines to team composition and building a great career, among many other things. How do you define your product strategy? What are some of your KPIs, and how do you guys decide which KPIs to focus on?

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52