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Mental Models UX: What is It and How to Leverage It?

Userpilot

If you want to truly nail user engagement , then you have to understand how your customers think. It’s no secret that users form mental models as they interact with your product (and other products in the same category), so factoring these mental models in UX design is crucial. Get your free Userpilot demo today!

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How to Conduct a User Flow Analysis? A Step-by-Step Guide

Userpilot

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. TL;DR User flows are a detailed visualization of the specific steps in a path or process a user takes to finish a given task. What is a user flow?

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What Are User Tasks and How to Analyze Them for Successful Product UX?

Userpilot

For any SaaS owner or product manager, understanding your customers’ daily lives and the user tasks they need to complete to achieve their goals is vital. In this article, we’re going to unpack a repeatable framework for you to analyze user tasks to create successful user experiences. a layered task diagram).

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My First Year as a Product Manager: The Four Lessons Learned

The Product Coalition

No matter how many articles you read, videos you watch, or mock interviews you take, you’ll definitely make mistakes when you step into the real world & deal with real products i.e. products you’ll own. I talked to a couple of customers about this & their immediate reaction was to exclude the OTP verification step. The result?

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How to Build an Effective Customer Education Strategy that Drives Adoption

Userpilot

How can your product marketing team ensure you create the right content to help customers get value? The main benefits of creating a customer education program. The seven-step process to create an effective customer education strategy. Use tooltips to increase product adoption by contextually showing users new features.

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User path analysis: tips and tricks to take you to the next level

nulab

Have you ever wanted to know how users are navigating through your site? Whether you’re creating an app or own a website, knowing how people interact with it is crucial to understanding the experience you’re providing them. This is an example of a good user path. What is a user path analysis?

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Product-led Onboarding: How to Turn New Users Into Lifelong Customers

Userpilot

It’s not a ‘hack’ or a quick fix: it’s a mindset shift in how you approach your user onboarding process. Ready to transform new users into lifelong customers? User onboarding is the process of welcoming new customers to your product (and supporting them through the end-to-end journey to drive user success).