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The Best Customer Feedback Analysis Guide in 2021

Usersnap

Unfortunately, it’s happened to us; as one time is already too many for any growing SaaS company, we needed to come up with a way to improve our analysis process. You can collect customer feedback in a variety of ways: Messenger tools Social media Email. You’ll want to keep your NPS at +30 and above for SaaS.

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The Ultimate Guide to Google Analytics 4 for UX Designers and Business Owners

UX Planet

Let’s start, Google Analytics 4 is a powerful web analytics service that provides valuable insights into user behavior, engagement, website conversion, and much more. Exploration Reports : GA4 offers exploration reports for advanced and customized data analysis, giving you deeper insights into user behavior. It’s six years old.

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Connection and Compatibility: How OkCupid Uses Analytics to Help People Find Love

Amplitude

Today, about one-third of Americans have used a dating app or site, and 12% have either been in a committed relationship or gotten married to someone they met through online dating, according to a recent Pew Research report. Driven by Data, Powered by the Heart .

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Why marketers should choose Mixpanel over Google Analytics 4 (GA4)

Mixpanel

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. But with customers spending more time researching and buying online, websites and product experiences are converging to accommodate customer needs, and the scope of analysis for most marketers is increasing.

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The ultimate guide to product operations | Melissa Perri and Denise Tilles

Lenny Rachitsky

This entire episode is brought to you by Jira Product Discovery —Atlassian’s new prioritization and roadmapping tool built for product teams — Melissa Perri is the CEO of Produx Labs, a product management training organization; author of the seminal PM book The Build Trap ; and a former Harvard Business School professor of product (..)

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The ultimate marketing technology stack for 2019

Intercom, Inc.

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

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The Evolving Product Analytics Landscape: An Interview with Sandhya Hegde

Amplitude

Where does product analytics fit in the realm of analytics tools on the market? Hint: Skip to 3:45 to learn how Amplitude compares to BI tools and marketing analytics.). Because Amplitude as a company, we think we are really the only analytics platform that’s built ground up to help producting succeed. I need to be on the web.