Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

ProductPlan

JUNE 15, 2021

In the 2021 State of Product Management Report , our annual collection of data designed to bring to life the trends driving product management, we found gender diversity, or lack thereof, a prime opportunity for product management teams to create more intentional inclusivity. . Women in Senior Management.

Data Visualization 98

Data Visualization Reporting Tools Product Research Customer Experience 98

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. This article is not intended to be a book review, but I used the skills described in this bestseller to link them with our day-to-day Product Management life. Change is the only constant.

Product Management 151

Product Management Product Manager User Testing Customer Experience 151

Department of Product

JANUARY 17, 2023

And whilst some roles in product require a background in software engineering, these are usually optional. Ad-funded business models: how a rise in privacy features could make ad-funded models risky Apple made big changes to its privacy policies in 2022. API-driven model API product management is still in its relative infancy.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Mixpanel

SEPTEMBER 23, 2021

We spoke to David Martin, Senior Solution Engineer at Split, about how feature flags open up dynamic, low-risk possibilities for product experimentation—and, thanks to Split and Mixpanel’s integration , without leaving data holes in your valuable product analytics. Using a feature flag meant you could engage in trunk-based development.

Analytic Tools 97

Analytic Tools Data Visualization User Testing Reporting Tools 97

eG Innovations

FEBRUARY 25, 2019

There are many components both datacenter-side and client-side which must be optimally performing together to deliver a consistent and performing virtualized apps and desktops solution. Citrix issues ultimately result in lost productivity and company revenue. Citrix troubleshooting nevertheless becomes challenging.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

PMLesson's Ace the PM Interview

APRIL 6, 2020

As a product marketing manager (PMM), you influence most areas of the organization including product, design, sales, support, and, of course, marketing. In this comprehensive guide, I’ll help to illuminate your path of breaking into product marketing management. What skills do I need as a product marketing manager?

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

The Product Coalition

JANUARY 30, 2017

I knew I would learn about government, finance, and philosophy from Hamilton, but I didn’t know I would learn about being a product manager. Similarly, product managers should have a broad range of knowledge to identify and exploit customer, market, and technology opportunities that arise. So Always be Readin’.

Product Management 60

Product Management Product Manager Reporting Tools Finance 60

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Business trips may be exhausting for both those who travel and those who manage them behind the scenes. It is very hard to plan, distribute, and manage finances for such excursions.

Reporting Tools 101

Reporting Tools Travel Systems Review Data Visualization 101

Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

Reporting Tools 76

Reporting Tools Data Visualization Analytic Tools Research Software 76

Userpilot

AUGUST 30, 2023

Heat map tools allow you to track user actions on your website or app. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs. TL;DR Heat map tools are data visualization tools that represent data values with color gradients. What are heat map tools?

Data Visualization 83

Data Visualization Analytic Tools Reporting Tools Feedback Software 83

Usersnap

JUNE 2, 2022

Customers want good products and services, of course, but do you know what else they want? They want effortless interactions with companies. They also want it to be quick and painless to resolve any issues they may have with your company. Common Ways to Improve the CES Score in Your Company Conclusion on CES Surveys FAQs.

Product Research 52

Product Research Customer Experience User Testing User Friction 52

eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. Initially, MSPs specialized in remote server and network management and monitoring.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

The Product Coalition

DECEMBER 5, 2019

See also the detailed lists of services rendered to the Product Owner, the Development Team, and the organization by the Scrum Master as defined by the Scrum Guide.) Of course, there is no fun in readdressing the same issue several times, rephrasing it probably, if the solution is so obvious?—?from from the Scrum Master’s perspective.

Weak Development Team 87

Weak Development Team Reporting Tools Agile Customer Experience 87

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. His company PrecisionLender has been seeing incredible growth over the past few years, providing a huge amount of value in the banking sector. Upcoming Events. April Dunford UK Book Launch Tour BoS USA 2019. Unsubscribe anytime.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Pragmatic Marketing

DECEMBER 10, 2017

This was the subject line of an email I recently received from an account manager at a financial management software vendor. So of course our team had told the account manager (many times over the past six months) about the one major improvement that we would really benefit from. You may work at a company like this.

User Testing 70

User Testing Customer Feedback Feedback Software Customer Experience 70

Pragmatic Marketing

APRIL 3, 2018

One interviewee told us there was “no way” the company should have been surprised when they left, given the hours of phone calls on product problems. Another said their low rate of adoption of the company’s product had been a clear signal of dissatisfaction. The product and the client have always been a poor fit.

User Testing 70

User Testing Customer Feedback Customer Experience Reporting Tools 70

eG Innovations

APRIL 11, 2023

The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Who Uses Maintenance Policies and with What Benefits All administrators with maintenance responsibilities find this feature of use.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Systems Review 52

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” From social media likes to emails, weather reports, and wearable devices, enormous quantities of data are created and accumulated every single second of every single day.

Data Visualization 100

Data Visualization Analytic Tools Reporting Tools Technical Review 100

Business of Software Conference

APRIL 17, 2020

Having founded Doist in 2007, Amir Salihefendic is the CEO and founder of the company behind Todoist and Twist. In this BoS Talk from Business of Software Europe 2019, Amir will discuss why he believes remote-first could represent a massive paradigm shift with widespread implications for the future of work.

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Weak Development Team Feedback Software Software Review Reporting Tools 64

Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Fellow shareholders, Prefer a PDF?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Userpilot

MARCH 24, 2023

Which is the most worthwhile tool for creating interactive user guides – Whatfix or Spekit? Alternatively, is there another in-app onboarding software that surpasses these two options? Selecting a tool can be risky, and the abundance of no-code tools available in the market just adds to the confusion.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. Select the wrong tool, and you can find yourself stuck in an expensive plan. Not all tools help you easily create interactive user guides. Userpilot is what you need!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 27, 2023

Appcues or Spekit – which is the best tool for customer feedback for your SaaS? And is there a better in-app onboarding software that would better fit your needs? Product adoption tools with in-built survey functionality are common choices for collecting user feedback for SaaS product teams. Salesforce).

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 15, 2023

Is Appcues or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

eG Innovations

JANUARY 18, 2022

As technology keeps evolving, companies increasingly look to technologies like Cloud Computing to expand, modernize and stay competitive, and in doing so companies can expose themselves to risks. Azure Active Directory (Azure AD) is Microsoft’s multi-tenant, cloud-based Identity and Access Management (IAM) service.

Reporting Tools 83

Reporting Tools Data Visualization Customer Experience Certifications 83

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Another no-code solution is Spekit.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? The tool you choose should help you accomplish your goals by providing the functionality you need. Looking for the best tool for customer feedback? Let’s dive in!

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Mixpanel

MAY 9, 2024

Product analytics platforms track and help analyze this data for trends. All digital companies have data. Unfortunately, too many companies are not getting enough out of that data. That’s because most apps and websites aren’t designed to run detailed reports on themselves. What is product analytics?

Data Visualization 52

Data Visualization Analytic Tools User Testing Research Software 52

Nulab

JANUARY 26, 2022

Okay, so remote work was rising before the virus hit, but the recent health crisis has resulted in many companies shifting to a new way of working. Technology has made it possible for us to stay connected at all times, which means we can help colleagues with questions or urgent tasks even when we’re not physically present.

Research Software 89

Research Software Feedback Software Reporting Tools Technical Review 89

Nulab

FEBRUARY 23, 2022

The solution? The business location may be the company’s headquarters or related premises, such as a client property or contract worksite. Flexible schedules (employer-led) : the manager determines when team members work in and away from the office, depending on work needs. So, how does this benefit the company?

Research Software 83

Research Software Feedback Software Reporting Tools User Testing 83

Userpilot

FEBRUARY 23, 2023

Is Chameleon or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Chameleon and Spekit are good tools for customer feedback.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 21, 2023

Or is there an in-app onboarding tool superior to both? Choosing a no-code tool can be overwhelming – the last thing you want is to get stuck in an expensive annual plan. In this post, we’ll discuss the essential features of an interactive user guide tool and guide you to the best fit for your company’s needs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. But, it’s a luxury that not all companies can afford. What would happen?

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MAY 27, 2023

We know that choosing the best product adoption platform for your SaaS is difficult. So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. What is Walkme best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for customer feedback? Let’s dive in!

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52