Intercom, Inc.

AUGUST 21, 2019

Some 84% of people trust online reviews as much as a personal recommendations, reason enough why every business should be concerned with who reviews their product and what they have to say about it. What do we mean by the term “review sites”? Not all review sites are made equal. Peer review sites.

Software Review 172

Software Review Technical Review Reporting Tools Research Software 172

Intercom, Inc.

DECEMBER 22, 2022

We are delighted to announce that Intercom has once again been recognized as among the best solutions in a number of Customer Service categories in the newly released G2 Winter Reports 2023. Rankings on G2 reports are based on data provided to us by real software buyers,” she says. Maria M, Customer Success Manager, Mid-Market.

Reporting Tools 118

Reporting Tools Data Visualization Research Software Feedback Software 118

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 87

Analytic Tools Feedback Software Research Software Reporting Tools 87

Userpilot

MARCH 7, 2024

Funnel reports are a popular analytics tool used to optimize customer journeys and user flows. Our guide explains how to build and analyze funnel reports for actionable insights. TL;DR Funnel reports are analytical tools for visualizing the stages of the customer journey and analyzing how users progress from one stage to another.

Data Visualization 86

Data Visualization Reporting Tools Analytic Tools Customer Experience 86

Nulab

APRIL 29, 2022

The Nulab team is pleased to announce that Cacoo secured an incredible award-winning streak from Gartner Digital Markets as a Top Idea Management Software. These independent assessments highlight software that’s useful for creating an idea workflow and growing fledgling concepts into successful projects or products.

Reporting Tools 79

Reporting Tools Research Software Idea Management Software Review 79

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. But does the free plan live up to the expectations?

Data Visualization 87

Data Visualization Software Review Analytic Tools Feedback Software 87

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. . In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Mironov Consulting

FEBRUARY 12, 2022

My product leader coachees and I sometimes do calendar reviews.  We A Quick-and-Dirty Tabulation with Optional Color Coding Applying some Agile 101, it’s handy to understand a problem before we start fixing things.  Perhaps get to the end of the backlog, we’ll never be able to accept all incoming invitations.  It’s

Software Review 134

Software Review Weak Development Team Customer Experience Reporting Tools 134

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

Reporting Tools 128

Reporting Tools Software Developers Software Development Feedback Software 128

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Software Review 91

Amplitude

MARCH 4, 2021

Product managers make our essential, everyday digital products possible. Some even say we are in the “ golden age ” of product management. Bureau of Labor Statistics (BLS), which tracks over 1,000 occupations, isn’t even clocking product management as a career path. Who Are Product Management Professionals?

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Technical Review 98

Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering.  (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines). " Code creators own quality.*

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Nulab

SEPTEMBER 14, 2022

The Nulab team is honored to announce that Software Advice recognized Backlog as a Top Kanban Tool in its 2022 Frontrunners report. Software Advice, a Gartner company, is a leading provider of advisory research for businesses navigating their software-buying journey. Learn more about the methodology here.

Reporting Tools 99

Reporting Tools Research Software Feedback Software Software Review 99

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Mixpanel Analytics helps product managers track and analyze customer behavior and product usage with its powerful features. Mixpanel vs Google Analytics.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Software Review 88

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. What is Intercom?

Data Visualization 74

Data Visualization Product Research Software Review Feedback Software 74

Atlassian

JANUARY 13, 2022

They wanted to speed up long-distance calls, leading them to release a complex software upgrade. Later, they found that the software upgrade contained one line of buggy code, leading to cascading switch failures that ultimately snowballed into a huge problem. That’s why improving your code quality is necessary.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Software localization adapts your products so that it feels natural to users who speak a different language. What is software localization?

Research Software 91

Research Software Analytic Tools Feedback Software Reporting Tools 91

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Partner Success Manager.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Userpilot

OCTOBER 24, 2022

The three best tools to create an NPS program without coding are Userpilot, Qualaroo, and InMoment. The NPS program is software that can be installed on your product’s website or application to collect NPS feedback from your customers at defined intervals. Using Net Promoter Score software, you can easily: identify them.

Feedback Software 89

Feedback Software Analytic Tools Research Software Software Review 89

Userpilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. Setting Appcues doesn’t require any coding and it supports both web and mobile apps. The process of creating events is completely code-free. The analytics reviews are a bit more mixed.

Data Visualization 87

Data Visualization Analytic Tools Onboarding KPIs Software Review 87

PMLesson's Ace the PM Interview

JULY 6, 2020

Whether it be software engineers, data scientists, IT specialists, it now seems standard for companies to have open positions that can't be filled. Source: [link] As such, computer science and coding bootcamps have emerged as a popular choice for those seeking to enter the tech industry and obtain one of these open positions.

Software Review 85

Software Review Technical Review Web Development Web Developers 85

Nulab

JANUARY 29, 2021

Another season has come and gone and that means another release of G2’s leadership reports. We at Nulab — the creators of Backlog and Cacoo — are pleased to announce that we’ve collected a sizable number of mentions in the G2 Winter Reports between these two tools. . Cacoo has been my [go to] for diagrams for several years.

Reporting Tools 83

Reporting Tools Feedback Software Technical Review Software Review 83

Userpilot

OCTOBER 8, 2021

You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. Reports allow you to track page views, clicks, events, or guide views related to whichever feature you want. Pendo Analytics Feature #3: Reports. Feature Clicks. Track Events. Guide Views. Vanity data?

Data Visualization 92

Data Visualization Analytic Tools Software Review Feedback Software 92

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Heap offers relatively simple installation via a code snippet for auto-collecting events. Set up custom events using Google Tag Manager.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

DECEMBER 6, 2023

What does it have to do with product management or product design? The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Let’s dive in!

Feedback Software 84

Feedback Software Analytic Tools Research Software Reporting Tools 84

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Software engineers have the option to stick to software development at higher and higher levels. Or they may decide to move into management later in their careers. Different software engineers work on different kinds of technical projects.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

PMLesson's Ace the PM Interview

APRIL 9, 2020

Software development is one of the few highly skilled occupations that doesn’t require any professional certification. To fill growing demand for skilled developers, coding bootcamps began popping up in 2012. Course Report’s Top Schools of 2019-2020. Course Report has followed the coding bootcamp industry since 2013.

Software Review 52

Software Review Data Visualization Technical Advisors Analytic Tools 52

Centercode

MARCH 4, 2021

Every year, Consumer Reports tests thousands of products — from cars, to laptops, to WIFI-enabled speakers and appliances — and grades them on a scale of 0 to 100. With over 7 million subscribers, Consumer Reports is one of the most widely recognized resources for product reviews. How do customers see the product?

User Testing 81

User Testing Reporting Tools Data Visualization Product Research 81

Userpilot

JANUARY 20, 2024

How do you conduct root cause analysis in product management? We also explain why it’s important for product managers and share useful tips. What is root cause analysis in product management? It’s used to identify the underlying causes of issues or faults in a product or the product management process.

Feedback Software 103

Feedback Software Analytic Tools Research Software User Testing 103

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. Lack of depth in customer health scores can result in false-positive reports of happy customers who unexpectedly churn. In fact, its purpose is to celebrate!

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

Userpilot

FEBRUARY 29, 2024

Hotjar is a product analytics software best known for its heatmaps and session recording tools. Totango is a customer analytics software focused primarily on customer success and churn reduction. UXCam is a product analytics software optimized for mobile customer insights. Starts at Silver’s $199/month.) Funnel analysis.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Nulab

AUGUST 18, 2020

In August, we held a webinar called Offshore software development: Project Management using Backlog in collaboration with our Backlog user, Kiwi Advanced Technologies. The most suitable tool for task breakdown is not any task management tool, but I think Google spreadsheet is the best fit. “The

Webinar 79

Webinar Reporting Tools Technical Review Software Review 79

ProductPlan

DECEMBER 11, 2019

There are so many changes happening in product management as I write this, and the evolution only seems to be accelerating. With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. I’m excited to watch it all unfold.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

Userpilot

MARCH 25, 2024

Behavior Flow analysis was one of the key reports in General Analytics. In the article, we show you how to replicate the behavior flow report in GA4. The report mapped out all user actions leading up to a conversion goal. In Google Analytics 4, the report, along with the Events Flow report, was replaced with Path exploration.

Data Visualization 76

Data Visualization Analytic Tools Feedback Software Reporting Tools 76

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. Review feature usage data. Best practices to help product managers perform feature analysis: Perform user research and analyze your competitors’ products to find market gaps. Tracking trend reports in Userpilot.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Weak Development Team 84

Userpilot

JUNE 11, 2021

This is where analytics software comes in. In this post, we will break down the analytics software each SaaS business needs to understand their buyer and user personas, prospects, users, and revenue metrics & company health. What types of Analytics software does every SaaS business need? Traffic analytics software for SaaS.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52