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5 Ways Product Roadmap Software Improves Demand Management for Heavy Industrial Equipment Manufacturers

Gocious Blog

Successful manufacturers stay ahead of the market by delivering what their customers want before they even ask for it. How do they do it? They listen to their customers, collect valuable insights, and integrate these signals into their product roadmaps. This knowledge allows companies to innovate with confidence, guided by real-time insights.

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. Rich ticket management system.

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Four beliefs shaping our vision for customer support

Intercom, Inc.

Suddenly it became increasingly difficult to manage increasing volumes of customers and hang on to those personal relationships. Although we’ve seen consumer software improve in leaps and bounds in the last few years, legacy support software just hasn’t kept up. “44%

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Behavior Patterns UX: 8 Types & How to Identify Patterns With Data Analysis

Userpilot

This security enables more creative and fearless interaction with the software, improving overall user satisfaction. For example, Notion’s task creation feature lets users easily duplicate existing tasks, making it simpler to manage recurring tasks or to use previous work as a template for a new one.

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The Most Disruptive Trends in Automotive Software Development in 2019

The Product Coalition

Back in 2018 automotive software developers made some further inroads in the industry, trough connected car servicer or usage-based insurance, for instance. Automotive companies managed to keep their customers satisfied through enhancing their services. Now let’s get to the present year of 2019.

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. When choosing a learning management software make sure it’s customizable, user-friendly, and easy for you to use. Gamification elements.

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Software Release Notes Template

Userpilot

Retool also creates an avenue for users to provide feedback on software improvements more than giving product updates. This helps users save time as they can focus on specific details such as “new features” instead of reading tons of information. ClickUp product release notes.