Intercom, Inc.

FEBRUARY 4, 2021

And even now we set up new companies, we set up a new startup in COVID actually, in lockdown, and we’ve taken that. The use of the burning of fossil fuels for energy, the use of fossil fuels for transport, then animals basically. And then transport’s a big problem. And that’s what we work on.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Andrew Chen

DECEMBER 1, 2021

It’s the story of how messaging apps, marketplaces, workplace collaboration tools, multiplayer games, all share a common thread of being products that connect people with each other. My book aims to change that, systematically laying out concepts for startups and folks launching new products to consider. This all created trust.

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

Product Talk

MAY 10, 2023

An admin might create a user on the web console and then that user logs in on the mobile app and then they send a message through to other members of their group. I know for a lot of startups, it’s really output driven and by the founder, right? Teresa: Who are your typical customers? ” Super helpful.

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Andrew Chen

SEPTEMBER 4, 2018

Today’s episode is all about growth, one of the most top of mind questions for entrepreneurs — of all kinds of startups, and especially for consumer ones. Andrew: And that is what startups mostly care about in the early days, because you don’t really have any active users, right? Part 1: User Acquisition. Sonal: Yesss!

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

The Product Coalition

OCTOBER 23, 2019

What do these travel startups share? Joel Perrenoud , the founder of the Diviac startup, now merged with PADI Travel , in his interview on how to grow a startup into a leading travel service , says: Our key unique selling proposition has been the focus on a specific target group, scuba divers. 37 million, and TripAction?—?$154

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Reporting Tools Travel Data Visualization Research Software 60

Business of Software Conference

NOVEMBER 12, 2019

So I know that it’s possible and I’m here talking to you today to share some tactical strategies that you can use in your startup to compete with such a big company. So reading all the startup advice and people are telling you absolutely have to have a free plan. I feel like transport ads is another one in that category.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

So I know that it’s possible and I’m here talking to you today to share some tactical strategies that you can use in your startup to compete with such a big company. So reading all the startup advice and people are telling you absolutely have to have a free plan. I feel like transport ads is another one in that category.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Andrew Chen

NOVEMBER 4, 2019

Hi readers, Consumer startups have gone through many phases: Web 2.0, Startups like Uber, Airbnb, Instacart, and others have been able to find product/market fit and scale their businesses. Every startup is a Fintech. Parents and students can message instructors directly. Facebook apps, Mobile (remember SoLoMo?),

Analytic Tools 90

Analytic Tools User Testing Data Visualization Customer Experience 90

Andrew Chen

NOVEMBER 4, 2019

Hi readers, Consumer startups have gone through many phases: Web 2.0, Startups like Uber, Airbnb, Instacart, and others have been able to find product/market fit and scale their businesses. Every startup is a Fintech. Parents and students can message instructors directly. Facebook apps, Mobile (remember SoLoMo?),

Analytic Tools 40

Analytic Tools User Testing Data Visualization Customer Experience 40